BMW of Fairfax
Fairfax, VA
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Had a great experience at BMW of Fairfax. Alex was very helpful in answering questions and providing information about BMW, as I had never purchased one before. He was also helpful in finding the right bal helpful in answering questions and providing information about BMW, as I had never purchased one before. He was also helpful in finding the right balance of options and price and in helping me figure out what was worth spending on and what was not. I never got the feeling that he was pushing the sale or trying to get me to choose things that I didn't need. The price of the car was correct when I compared it to Kelley blue book and was below the national average price for that car. I hadn't bought a car with the "True Price" before but actually appreciated that it eliminates the stress of haggling. Financing was easy and everyone I dealt with was pleasant and professional. I especially appreciated never feeling pressured during the process. I would definitely recommend BMW of Fairfax and Alex in particular. More
Dealing with Frankie Johnson has been nothing but wonderful,to know that my car is in great hands is so peaceful. She deserves a huge thank you for her service. As you don't get that kind of service wonderful,to know that my car is in great hands is so peaceful. She deserves a huge thank you for her service. As you don't get that kind of service everywhere you go these days. More
The experience I had with Mr.Abed Abutaa was wonderful from the start. He was friendly and kind. I felt comfortable doing business with him as he helped make the stressful process of buying a car simple a from the start. He was friendly and kind. I felt comfortable doing business with him as he helped make the stressful process of buying a car simple and easy. The atmosphere was very professional and I would definitely recommend it to friends and family. After buying a BMW SUV X5 with Mr. Abutaa in December 2012, I felt entirely at ease and satisfied with the results that I yet again, within 6 months, had purchased another BMW (320I Sedan) in May of 2013 from his dealership. More
I have purchased several new BMWs from BMW of Fairfax, and on this occasion Brian had the preparation team clean the car up for me. The clean and prep operation is actually OnSite Solutions, LLC and the and on this occasion Brian had the preparation team clean the car up for me. The clean and prep operation is actually OnSite Solutions, LLC and the site manager is Chris Duerbeck. Chris and his team did a fabulous job on my car. I have and will continue to recommend all BMW owners visit Chris' operation - it is first rate! More
This is the second car I have leased with the help of James Duerbeck at BMW Fairfax. James is a pleasure to work with and a true professional. He knows these cars inside and out making the decision proce James Duerbeck at BMW Fairfax. James is a pleasure to work with and a true professional. He knows these cars inside and out making the decision process less stressful and more enjoyable. I would recommend James to anyone looking for a hassle free process and a fair price on a new BMW. Definitely ask him about the Performance Center Delivery, a truly worthwhile experience. More
I had a fantastic experience with James Duerbeck in ordering a new BMW. From the moment I walked into the door, he was warm, inviting, and professional. Every question and concern I had was answered th ordering a new BMW. From the moment I walked into the door, he was warm, inviting, and professional. Every question and concern I had was answered thoroughly and completely. When he didn't know the answer to something, he was sure to follow up with a phone call or email. James honestly blew all of my expectations out of the water regarding the car sales experience. If my next car is a BMW, I'm going directly to him. More
James loves BMW, he is attentive to details and very helpful. He genuinely cares about his customers. He follows up with us on a regular basis. helpful. He genuinely cares about his customers. He follows up with us on a regular basis. More
Best and easiest experience I've ever had buying or leasing a new car. James is exceptionally responsive and available. He knows his products and his competitors' products. He is clearly interested leasing a new car. James is exceptionally responsive and available. He knows his products and his competitors' products. He is clearly interested in building a long-term relationship with his clients and improving their ownership experience, even after purchase. Maryam was delightful, knowledgeable, and efficient. I wouldn't hesitate to recommend BMW of Fairfax and I suggest you see James and Maryam. More
I have worked with James Duerbeck twice now and both times he has been up front, friendly and very knowledgeable. He knows the product line very well, but more importantly he is a honest guy who will g times he has been up front, friendly and very knowledgeable. He knows the product line very well, but more importantly he is a honest guy who will get you a fair price with no hassle. He made buying a car from overseas for my wife and I very simple; all we really had to do was come in and sign some papers over the course of 30 minutes and we had a new X1. James was available and accessible to us after the sale to for follow up questions and is never put off by our calls, no matter how trivial. Basically, I am not going to any other client advisor in the future or dealer. I now have a one stop shop for all my BMW needs. More
I had a great experience purchasing my BMW from BMW of Fairfax. James Duerbeck was my sales rep. I contacted him directly after reading his reviews. James is knowledgeable, informative, friendly and pr Fairfax. James Duerbeck was my sales rep. I contacted him directly after reading his reviews. James is knowledgeable, informative, friendly and professional. He is very responsive to emails and phone calls. I was impressed with the overview of the car he gave me because it was thorough. Maryam Malikyar did my finance paper work. Maryam is very personable, answered any questions I had and made me feel comfortable. I didn't feel any pressure from James or Maryam. I would recommend them to anyone thinking about or wanting to buy a bimmer. Margaret S. More