BMW of Fairfax

I must say I am truly amazed with the help I received from James Duerbeck in buying my new 5 series. This is my first time buying from BMW of Fairfax and certainly will not be my last, the whole car buy from James Duerbeck in buying my new 5 series. This is my first time buying from BMW of Fairfax and certainly will not be my last, the whole car buying process has a very large stigma of being a drag & painful process from my experience. With James the whole process from test driving, to making sure I understood all the options available was smooth as butter. Never before have I been to a car dealership where it was a pleasure being there rather than feeling like another ticket in line. Going over the prices and delivery process of the vehicle was very quick and to the point, he kept me updated from the day it started production to the day of arrival. The day of arrival he explained absolutely every function on the car and some, many I did not know even existed. His knowledge about BMWs is just astonishing, not a single question I had went unanswered. I will without a doubt be returning on my next BMW purchase and will refer anyone to James Duerbeck! More

James was excellent, he worked with us to arrange the European delivery of our new car. The experience was surprisingly easy, pleasant and the delivery went smoothly. The best way to buy a BMW! European delivery of our new car. The experience was surprisingly easy, pleasant and the delivery went smoothly. The best way to buy a BMW! More

Had a great experience at BMW of Fairfax. Alex was very helpful in answering questions and providing information about BMW, as I had never purchased one before. He was also helpful in finding the right bal helpful in answering questions and providing information about BMW, as I had never purchased one before. He was also helpful in finding the right balance of options and price and in helping me figure out what was worth spending on and what was not. I never got the feeling that he was pushing the sale or trying to get me to choose things that I didn't need. The price of the car was correct when I compared it to Kelley blue book and was below the national average price for that car. I hadn't bought a car with the "True Price" before but actually appreciated that it eliminates the stress of haggling. Financing was easy and everyone I dealt with was pleasant and professional. I especially appreciated never feeling pressured during the process. I would definitely recommend BMW of Fairfax and Alex in particular. More

Dealing with Frankie Johnson has been nothing but wonderful,to know that my car is in great hands is so peaceful. She deserves a huge thank you for her service. As you don't get that kind of service wonderful,to know that my car is in great hands is so peaceful. She deserves a huge thank you for her service. As you don't get that kind of service everywhere you go these days. More

The experience I had with Mr.Abed Abutaa was wonderful from the start. He was friendly and kind. I felt comfortable doing business with him as he helped make the stressful process of buying a car simple a from the start. He was friendly and kind. I felt comfortable doing business with him as he helped make the stressful process of buying a car simple and easy. The atmosphere was very professional and I would definitely recommend it to friends and family. After buying a BMW SUV X5 with Mr. Abutaa in December 2012, I felt entirely at ease and satisfied with the results that I yet again, within 6 months, had purchased another BMW (320I Sedan) in May of 2013 from his dealership. More

I have purchased several new BMWs from BMW of Fairfax, and on this occasion Brian had the preparation team clean the car up for me. The clean and prep operation is actually OnSite Solutions, LLC and the and on this occasion Brian had the preparation team clean the car up for me. The clean and prep operation is actually OnSite Solutions, LLC and the site manager is Chris Duerbeck. Chris and his team did a fabulous job on my car. I have and will continue to recommend all BMW owners visit Chris' operation - it is first rate! More

This is the second car I have leased with the help of James Duerbeck at BMW Fairfax. James is a pleasure to work with and a true professional. He knows these cars inside and out making the decision proce James Duerbeck at BMW Fairfax. James is a pleasure to work with and a true professional. He knows these cars inside and out making the decision process less stressful and more enjoyable. I would recommend James to anyone looking for a hassle free process and a fair price on a new BMW. Definitely ask him about the Performance Center Delivery, a truly worthwhile experience. More

I had a fantastic experience with James Duerbeck in ordering a new BMW. From the moment I walked into the door, he was warm, inviting, and professional. Every question and concern I had was answered th ordering a new BMW. From the moment I walked into the door, he was warm, inviting, and professional. Every question and concern I had was answered thoroughly and completely. When he didn't know the answer to something, he was sure to follow up with a phone call or email. James honestly blew all of my expectations out of the water regarding the car sales experience. If my next car is a BMW, I'm going directly to him. More

James loves BMW, he is attentive to details and very helpful. He genuinely cares about his customers. He follows up with us on a regular basis. helpful. He genuinely cares about his customers. He follows up with us on a regular basis. More

Best and easiest experience I've ever had buying or leasing a new car. James is exceptionally responsive and available. He knows his products and his competitors' products. He is clearly interested leasing a new car. James is exceptionally responsive and available. He knows his products and his competitors' products. He is clearly interested in building a long-term relationship with his clients and improving their ownership experience, even after purchase. Maryam was delightful, knowledgeable, and efficient. I wouldn't hesitate to recommend BMW of Fairfax and I suggest you see James and Maryam. More