BMW of Fairfax
Fairfax, VA
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Service/ repair Outstanding visit today, had an issue with our 320i for the lumbar switch. Gave us a loaner overnight and car was back to me by 3:00. Washed my car, i Outstanding visit today, had an issue with our 320i for the lumbar switch. Gave us a loaner overnight and car was back to me by 3:00. Washed my car, install new wipers! Great experience. More
No question at all, 1.Best-in-class description of the M550i by Mr. Tabligan, 2.Service at the Best price too, 3.Hospitality is also the best level by lady at front and 1.Best-in-class description of the M550i by Mr. Tabligan, 2.Service at the Best price too, 3.Hospitality is also the best level by lady at front and sales Team. More
Best experience ever! Amazing people! Very professional and the best car buying experience I’ve ever had! Definitely give BMW of Fairfax a call for all your car buying need Amazing people! Very professional and the best car buying experience I’ve ever had! Definitely give BMW of Fairfax a call for all your car buying needs! More
Best Service Dept (customer and car!) I can't say enough about the great "service" I get at this service department. They are quick to let me know how long I'm going to be. They let me I can't say enough about the great "service" I get at this service department. They are quick to let me know how long I'm going to be. They let me decide---wait or not. It's nice to have some control of your fate in a car service situation! Frankie has been my service tech, and I couldn't ask for better customer service!! It's equally as important as my car service!! Although I bought my car here, it's by far the best for service. I'll always come here to Fairfax for sales and service! More
Excellent prices, and fantastic customer service. I had a great experience at BMW of Fairfax this past week while purchasing my pre-owned BMW. The price of the vehicle was significantly lower than si I had a great experience at BMW of Fairfax this past week while purchasing my pre-owned BMW. The price of the vehicle was significantly lower than similar vehicles at other local dealerships and the staff was extremely friendly and accomodating. As a first time car-buyer, the staff took their time to explain everything to me, and I didn't feel pressured into making a decision. Alan and Ebrahim were fantastic, and I look forward to taking my car to BMW of Fairfax for all my future needs. More
Exceptional Quality Service! This was my 2nd time within 2 years of buying a BMW from Thomas Cavey. I recently traded-in my 2017 2 series to get a larger vehicle X3 M40i. I woul This was my 2nd time within 2 years of buying a BMW from Thomas Cavey. I recently traded-in my 2017 2 series to get a larger vehicle X3 M40i. I would say this time was a lot quicker than the first as I didn't have to test drive or go over anything as the vehicle was custom ordered through bmwusa.com. This new vehicle is hands down the best and it is a total beast on the road. I am very happy with the purchase and will be back again in a few years for my next order. Thank you Thomas! More
Pleasant buying experience We bought a 2018 BMW X3 from BMW of Fairfax. Abed was our sales manager/advisor throughout this journey. He is the best sales person to work with. Ver We bought a 2018 BMW X3 from BMW of Fairfax. Abed was our sales manager/advisor throughout this journey. He is the best sales person to work with. Very genuine, patient and highly informative. There were days when he used to extend his time beyond the work hours to make sure we have pleasant buying experience .He makes sure you get the best vehicle needed within the budget and also gives the best deals. Even after the purchase, he would make sure, everything is going good with the vehicle and if any assistance is needed. And have to mention that he gave extreme freedom while choosing financing options and service options. The entire staff at the fairfax dealership were very professional and extremely helpful. Would highly recommend this dealer for anyone thinking of turning a bimmer. You will never regret More
Good service and friendly people I took my vehicle in for a recall and was greeted nicely and really like working with my advisor Jessica. She was really friendly and kept informed on I took my vehicle in for a recall and was greeted nicely and really like working with my advisor Jessica. She was really friendly and kept informed on the progress with my car. Would definitely recommend this dealer to friends and family. More
Great experience. Received excellent service from BMW Fairfax and their Certified Pre-Owned center. They were very straight forward and had extremely detailed records o Received excellent service from BMW Fairfax and their Certified Pre-Owned center. They were very straight forward and had extremely detailed records of the vehicle we were interested in. Rudy was very helpful, would highly recommend him! More
BMW Service The low coolant message appeared on my 2006 BMW 525xi purchased new at BMW of Fairfax and regularly serviced at that facility. I always request Ms Fr The low coolant message appeared on my 2006 BMW 525xi purchased new at BMW of Fairfax and regularly serviced at that facility. I always request Ms Frankie Johnson be assigned as my Service Advisor. Ms Johnson is the consummate professional and provides particularly useful advice. She consistently demonstrates outstanding customer service qualities and is a true asset to the BMW of Fairfax Service Team. In my opinion, Ms. Johnson is deserving of recognition far beyond that accorded superior service representatives. More