
BMW of Fairfax
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,076 reviews
Honest and very accommodating servic My service advisor - Mark Stout is the best. Goes the extra mile, honest and very accommodating. If you have to service your vehicle, look for him at My service advisor - Mark Stout is the best. Goes the extra mile, honest and very accommodating. If you have to service your vehicle, look for him at bmw of Fairfax. More
Mark Stout did a excellent job helping me with my two cars I had two BMW cars serviced the same day, Mark Stout was the service advisor, he provided excellent customer service and stayed on top of things. I had two BMW cars serviced the same day, Mark Stout was the service advisor, he provided excellent customer service and stayed on top of things. More
Best BMW Service In the Wash D.C. Area My service rep Elena was great. She provided excellent knowledge on how long my BMW would be out of service. And she was correct!! Plus the waiting My service rep Elena was great. She provided excellent knowledge on how long my BMW would be out of service. And she was correct!! Plus the waiting area is very comfortable and offers free WIFI service where I can work. More
Great Experience at BMW Fairfax! The team, especially Thomas, was very helpful and professional. My husband and I are very happy with our BMWs and would definitely recommend this deal The team, especially Thomas, was very helpful and professional. My husband and I are very happy with our BMWs and would definitely recommend this dealership to our friends and family. More
Best Service Department BMW Fairfax is the best. They are always helpful and ready to serve their customers. Went in for annual inspection and air bag recall. Tyler told us BMW Fairfax is the best. They are always helpful and ready to serve their customers. Went in for annual inspection and air bag recall. Tyler told us our car would be ready in a minimal amount of time. I received a text and an email when my car was ready for pick up. More
Routine maintenance and two factory recalls Loaner car provided as requested. Check in and check out very efficient. Wash and vacuum provided at no charge. Excellent customer waiting room with m Loaner car provided as requested. Check in and check out very efficient. Wash and vacuum provided at no charge. Excellent customer waiting room with many free snacks and drinks. More
Come to BMW of Fairfax! Had a wonderful buying experience. Fairfax staff are all friendly and professional. Ryan, Erick, Mariam and Andrew went above and BEYOND for me. As a Had a wonderful buying experience. Fairfax staff are all friendly and professional. Ryan, Erick, Mariam and Andrew went above and BEYOND for me. As a first time buyer, they were all comforting and reassuring. 5 stars and would definitely recommend! More
Straightforward Pricing I found a certified used BMW I was interested in while searching on the BMW website. We came into the dealership, looked at the car and had our trade I found a certified used BMW I was interested in while searching on the BMW website. We came into the dealership, looked at the car and had our trade appraised. The car looked very nice, but was still in the preparation process. The trade value they quoted me was low, but the salesman suggested I go to CarMax and get it appraised. I tried to negotiate on the cars price but they really would not budge in any significant way. So, we left without making a deal and moved on to CarMax. CarMax gave us a better written offer for our trade, but did not have any vehicles we liked and their pricing seemed high. After returning home, I did some more research and found that BMW of Fairfax is a no-haggle dealer. I also found out that their pricing was very competitive compared to others in the area. I called our salesman and he matched CarMax's offer on our trade, took a deposit on the BMW and arranged for financing. We picked up the BMW yesterday and my wife is very happy with the purchase. I would go back to BMW of Fairfax to buy another car the next time I'm in the market. More
BMW X2 2018 Great team at Fairfax BMW. Dennis did a superb job on the sales side and Jafar S is outstanding as Finance Manager. Quick and easy. A couple of challe Great team at Fairfax BMW. Dennis did a superb job on the sales side and Jafar S is outstanding as Finance Manager. Quick and easy. A couple of challenges were overcome immediately. Well done! More
Outstanding experience! Over fourth years, I have purchased over twenty cars for myself and family members. This was the best car buying experience that I ever had in life. I Over fourth years, I have purchased over twenty cars for myself and family members. This was the best car buying experience that I ever had in life. I am very thankful to the BMW of Fairfax Staff for an excellent experience! More