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BMW of Fairfax

Fairfax, VA

4.8
1,050 Reviews
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8427 Lee Hwy

Fairfax, VA

22031

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Showing 1,050 reviews

July 09, 2018

Factory recall and new battery Excellent advisor (Mark Stout) , very knowledgeable, helpful and patient. He went out of his way to help. Nice facilities and great service. Location More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stout
July 05, 2018

Outstanding Service! From start to finish; a enjoyable experience. Great professional appearance and exceptional care by all!! My service manger was top-notch!! Thanks More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stout
July 04, 2018

Exceptional buying experience Exceptional buying experience. Highly recommend. Purchased a pre-owned 2014 335xi at BMW Fairfax. Client Advisor (Jude) was a straight shooter, hones More

by Lorenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude, Ebrahim
July 03, 2018

Easy Purchase Very enjoyable purchase and knowledgeable staff. I was look for an M3 and found the exact one I wanted with no hassle. I was in and out within 2 hou More

by bradley.goode.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cavvey
July 02, 2018

Feedback So far so good, the service is excellent and I always had a loaner while my car is serviced which is very important to me because I can't stay there a More

by Namarane1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena, Tanase
July 02, 2018

Happy Shopper Smooth sailing from start to finish. Saw used cars I was interested in on website. Drove two that I liked. Chose one. Settled on a price for the car a More

by dzbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ven, Chip, Ebraham, Firos.
July 02, 2018

Excellent, no pressure customer service. Had a great experience with Tom Cavey. He worked for me and had everything ready when I bought. Great customer service and Tom took the time to explai More

by Dave N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cavey
July 01, 2018

Excellent buying and customer service experience. BMW of Fairfax provided a wonderful car service experience. I will go so fas as to day that it was the best service experience I've ever had in my li More

by KEB99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Johnson
June 29, 2018

Great Customer Service As always Lucas understands what my car needs and services are and explains it thoroughly for me with courtesy and kindness without making any judgem More

by Scrubmonkee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas/Mike
June 28, 2018

Always delivers This dealership is responsive and service oriented (I had a Mercedes and believe me their service was nothing like this - plus the cost...). Yes, the More

by Susan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stout
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