BMW of Fairfax

BMW 528 great dealers. friendly and informative. Alex was very helpful in getting us the best car for us. he gave us a good review of what the vehicle is capa great dealers. friendly and informative. Alex was very helpful in getting us the best car for us. he gave us a good review of what the vehicle is capable of and what we are able to receive from bmw. More

very good THEY MAKE YOU FEEL LIKE FAMILLY THEY TRY THEIR BEST TO GET YOU THE BEST DEAL EVER AND MAKE SURE WHEN YOU LEAVE YOU WE LEAVE VERY HAPPY THEY MAKE YOU FEEL LIKE FAMILLY THEY TRY THEIR BEST TO GET YOU THE BEST DEAL EVER AND MAKE SURE WHEN YOU LEAVE YOU WE LEAVE VERY HAPPY More

Excelent customer service as allway. Lucas Sibold and Andreea Rebaltescu are taking care of all the details regarding the usual service appointment for out BMW 5 series. as allway. Lucas Sibold and Andreea Rebaltescu are taking care of all the details regarding the usual service appointment for out BMW 5 series. More

professional, informative and not pushy We had an amazing experience buying our car at BMW of Fairfax. We were looking for a car for our 16 year old son in the preowned division. They could We had an amazing experience buying our car at BMW of Fairfax. We were looking for a car for our 16 year old son in the preowned division. They could not have been more nice to my son and I. They helped us narrow our selection down and checked the computer for the car we eventually got because it had arrived but wasn't on the lot. He was informative about the different model years and options and was really professional without being pushy. We had a great time at BMW of Fairfax and my son came away with a car he loves. When you have a sixteen year old there aren't as many experiences parents and kids can have that are sheer joy. This was one of them. More

Wonderful Terrific Dealership, handled transaction Quickly and Professionally and went above and beyond to Accommodate. Will be back to buy again from these guy Terrific Dealership, handled transaction Quickly and Professionally and went above and beyond to Accommodate. Will be back to buy again from these guys, hopefully a big new BMW next time! Thanks Again Alex! More

Amazing experience! Our car buying experience here was truly amazing! Our client advisor answered all our questions and explained all the safety features which was our n Our car buying experience here was truly amazing! Our client advisor answered all our questions and explained all the safety features which was our number one priority. BMW of Fairfax was our number one choice after considering three other BMW dealers and five other dealers. This was the best car buying experience of my life (73). If you are looking for a BMW, you owe it to yourself to visit BMW of Fairfax. More

simple and fair This was my first online car purchase and the process was transparent. Alex kept me well-informed throughout the steps of the transaction. The purchas This was my first online car purchase and the process was transparent. Alex kept me well-informed throughout the steps of the transaction. The purchase price and trade-in value were both fair. More

Flat tire and other repaies Excellent follow-up by service rep Tyler Parrow who continues to provide terrific assistance and is the primary reason that I use this location of BWM Excellent follow-up by service rep Tyler Parrow who continues to provide terrific assistance and is the primary reason that I use this location of BWM service. More

ZERO STARS TERRIBLE SALES DEPARTMENT ZERO stars ......if i could give them even less and take away stars from other reviews i would. They say one thing and do another. They put me in the ZERO stars ......if i could give them even less and take away stars from other reviews i would. They say one thing and do another. They put me in the hole for my old lease and gave me a new one. Their so called "client adviser", i do not think he advised me in any way!, promised me he would take away my remaining payment on my old lease and the disposition fee and make the world a better place and end world hunger (the usual shtick) and then did a bait and switch on me and took it back in the contract he let me sign in the end. my bad for letting him do this to me. A month later i get a letter asking me to pay my remaining payments on my old car that he promised to take away. Then when i go back and argue he looks me straight in the eye and says i NEVER promised u anything u should have read it in the paperwork...i KNOW what i read. What they have done is lost my business, i wont use their service department since it is no longer worth it to give them any more money than i have to and i certainly wont get a new lease from them or a new car or even a keychain. and since my friends keep asking me about my car, this story is circulating and i have already confirmed that at least 10 of my friends who may have been interested in getting a BMW will no longer go to this dealership. good luck BMW of Fairfax you really screwed up this time. More

Second time around - excellent! This is the second BMW I've purchased from BMW Fairfax. Very fair and honest, delivered as expected, courteous and thoughtful. I'll be back. This is the second BMW I've purchased from BMW Fairfax. Very fair and honest, delivered as expected, courteous and thoughtful. I'll be back. More