BMW of Fairfax

Mark provide great customer support during our service Recently completed a routine service appointment at BMW of Fairfax. Mark provide great support and was extremely knowledgeable about the work that wa Recently completed a routine service appointment at BMW of Fairfax. Mark provide great support and was extremely knowledgeable about the work that was going to be completed on the vehicle. More

We were satisfied with the service that Karim gave to my mom and I. The price was was reasonable, he was friendly and professional in all aspects. He ensured i was happy before i pulled off in a new chapter mom and I. The price was was reasonable, he was friendly and professional in all aspects. He ensured i was happy before i pulled off in a new chapter of my life More

Major Repair The transmission on my 2014 W 528ix died. Robert, one of the senior mechanics at BMW of Fairfax did an excellent job on the repairs. He kept me info The transmission on my 2014 W 528ix died. Robert, one of the senior mechanics at BMW of Fairfax did an excellent job on the repairs. He kept me informed during the repair process. More

Good Efficient Visit Got an appointment exactly when I wanted it. The work was not a typical service by miles because of our unusually low pattern of mileage use. Warran Got an appointment exactly when I wanted it. The work was not a typical service by miles because of our unusually low pattern of mileage use. Warranty covered new battery, key fob batteries, lube and oil change. Had to pay only for VA safety inspection and fuel system treatment and service. The work was done quickly--I didn't even get to finish the reading I had brought with me. The drove perfectly on the way home. More

Great service when purchasing car. Sales person really new his product. Looking forward to replacing my wife’s car in the future. Thank you all. new his product. Looking forward to replacing my wife’s car in the future. Thank you all. More

The recall service for my car was performed with the great communication for the expected timeline and on time delivery. The loaner car also helped a lot during the service period great communication for the expected timeline and on time delivery. The loaner car also helped a lot during the service period More

Professional, Fair and Classy Service My objective was to quickly secure my next vehicle and BMW of Fairfax (Mike Walker, Abed Abutaa & Wasim) not only made that experience very enjoyable, My objective was to quickly secure my next vehicle and BMW of Fairfax (Mike Walker, Abed Abutaa & Wasim) not only made that experience very enjoyable, they also made sure that I was getting a fair deal so that I did not need to shop around. I am very happy with my experience and I will be recommending this dealership and team to all my friends who are in the market for a new car! More

Diagnosing alternator on 325xi The FFX Bmw group are professional, prompt and excellent to work with. Got the car back up and running perfectly. I really appreciate their service The FFX Bmw group are professional, prompt and excellent to work with. Got the car back up and running perfectly. I really appreciate their service and professionalism. More

No stress working with Alex My experience working with Alex Zelkin was stress-free. When going through finance, they will try to upsell you on extended warranty, paint protecti My experience working with Alex Zelkin was stress-free. When going through finance, they will try to upsell you on extended warranty, paint protection, and other items. I recommend that you research those options thoroughly before financing your car, to determine if they are something that are truly in your best interest. More

Great Experience in the Sales department We had a great experience with Michael Navidi in the pre-owned sales department. We ended up buying a new vehicle but we wanted to continue working wi We had a great experience with Michael Navidi in the pre-owned sales department. We ended up buying a new vehicle but we wanted to continue working with Mike because he was so helpful and knowledgable. He was extremely pleasant to work with and made the process enjoyable. I will always look for Mike in the future when we purchase again and will refer other buyers to him. Unfortunately, when we were turned over to the business office we had a very long wait for service. We almost walked out. Mike stepped back in to make sure we were in the queue. Then our service improved immensely. More