BMW of Fairfax

Alex you were great thank you for being professional and kind thru this process this is my first BMW and he made this a great experience kind thru this process this is my first BMW and he made this a great experience More

Wonderful service, he worked to get us a great deal and was patient throughout the entire process. Understood good customer relations. Very pleased with the car. was patient throughout the entire process. Understood good customer relations. Very pleased with the car. More

Easy buying experience Straightforward and no-nonsense 530e xDrive purchase. Jordan and Ebrahim knew exactly what they were doing and wasted no tine doing it. Overall I am Straightforward and no-nonsense 530e xDrive purchase. Jordan and Ebrahim knew exactly what they were doing and wasted no tine doing it. Overall I am fully satisfied with the experience. More

Great Experience From the minute I walked in to the dealership I felt taken care of. The sales rep and the finance guy were very patient with all of my questions. They From the minute I walked in to the dealership I felt taken care of. The sales rep and the finance guy were very patient with all of my questions. They were helpful through every step of the process. If you’ve never owned a BMW before this is the place to go. More

Mike Walker the top notch General Manager, Ryan Jones a great Sales Manager, and the greatest of all time Salesrep Jordan Warnecke. Thank you for helping me get my first BMW. Your team is the best. Everyon great Sales Manager, and the greatest of all time Salesrep Jordan Warnecke. Thank you for helping me get my first BMW. Your team is the best. Everyone please take the time to work with these gentlemen, you wont be disappointed! More

Great Experience Super service, great explanation on the billing, and even got a rental car for the 3 hours it took to perform my service. Fairfax BMW will get all my Super service, great explanation on the billing, and even got a rental car for the 3 hours it took to perform my service. Fairfax BMW will get all my business. More

Good service Took BMW 535 in for State inspection. The service advisor was polite, knowledgable and efficient. Got inspection and new tire in less than two hours. Took BMW 535 in for State inspection. The service advisor was polite, knowledgable and efficient. Got inspection and new tire in less than two hours. More

Bait and Switch. I made and appointment to view a specific vehicle on April 17th at 3pm for April 18th at 10am. I show up for my appointment then Mike the sales rep conveniently cannot find the car. specific vehicle on April 17th at 3pm for April 18th at 10am. I show up for my appointment then Mike the sales rep conveniently cannot find the car. Also with great coincident the confirmation link for the car no longer works. Then I am told the car was "sold" and would I be interested in a new car or other options. Why would the dealership not call or text a customer if a car was "sold" that quickly so people are not coming to the dealership unnecessary because of covid19. Unprofessional, scammers. I will never purchase a car from here no matter what is "available" on their site. Shady business More

Alex Zelkin was wonderful. He was fast, on point, and very knowledgeable and helpful. As we got close to picking up the car, we got a very tempting offer from another dealership, but decided to stay with very knowledgeable and helpful. As we got close to picking up the car, we got a very tempting offer from another dealership, but decided to stay with Fairfax BMW because if Alex’s professionalism and wonderful personality. He is a true asset to the dealership. Another outstanding contact was David Barber. He always responded quickly, knew his job well, and was very pleasant to deal with. Mixed feelings with the process of signing finance paperwork. But overall everything came out great. Thanks BMW of Fairfax! More

Went for safety system checkup passed all safety system tests: Wanted to verify all safety systems purchsed/delivered worked as per specs. Everything passed. My service poc took car passed all safety system tests: Wanted to verify all safety systems purchsed/delivered worked as per specs. Everything passed. My service poc took care of everything as promised. More