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BMW of Fairfax
Fairfax, VA
1,076 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,076 reviews
September 15, 2020
Would have given a 5 star rating but can't. Had an oil change done in which I was told all fluid level were inspected and topped off and literally the very next day my coolant warning light came on. We ad change done in which I was told all fluid level were inspected and topped off and literally the very next day my coolant warning light came on. We added it ourselves. Minor but concerning because it makes me wonder if everything they say is checked or inspected actually is. More
by kellieduncan710
Employees Worked With
Unsure, employee
September 10, 2020
My 1998 BMW Z3 Roadster is 23 years old. The service adviser and technician are #1!! My Z3 ride is awesome!! Customer care is equally awesome!! adviser and technician are #1!! My Z3 ride is awesome!! Customer care is equally awesome!! More
by Ken K.
Employees Worked With
Frankie, Robert
September 08, 2020
Alex was a great salesperson they offered me a fair price on my trade in and I was very happy with the price and outcome! I will be using BMW of Fairfax for all my Bmw needs! on my trade in and I was very happy with the price and outcome! I will be using BMW of Fairfax for all my Bmw needs! More
by 540iFairfax
Employees Worked With
Alex and Ferris
September 07, 2020
On time service with little effort on my part. Took car On time service with little effort on my part. Took car in, told them what was wrong, and even got a loaner car for the night as they had to order On time service with little effort on my part. Took car in, told them what was wrong, and even got a loaner car for the night as they had to order a part. More
by johnwalls
Employees Worked With
David McNeil
August 31, 2020
Went to inquire about extending my warranty on my 2014 BMW M235i. I saw this M4 and wanted to test drive it, I called Mike Havidi who sold me the M235i, he was on his way to work. I test drove the car a BMW M235i. I saw this M4 and wanted to test drive it, I called Mike Havidi who sold me the M235i, he was on his way to work. I test drove the car and loved it. Mike is a excellent person and salesman. I purchased the 2018 M4 that morning. More
by BJ
Employees Worked With
Mike Havidi
August 26, 2020
Excellent and reliable service. Focused on customer service and needs. I've been a customer with BMW of Fairfax for more than 30+ years and have tried other BMW dealerships in the area. Their level of service and needs. I've been a customer with BMW of Fairfax for more than 30+ years and have tried other BMW dealerships in the area. Their level of attention to customer service exceeds in every aspect. More
by AungMSN
Employees Worked With
Frankie Johnson
August 17, 2020
Been a client for a few years. Received great customer service from Walid K. Glad the service did not take long waiting during the times of COVID. service from Walid K. Glad the service did not take long waiting during the times of COVID. More
by Msavage423
Employees Worked With
Walid Khalil
August 12, 2020
I have bought the 2020 x3 xdrive30i and had experienced wonderful costumer service. The guys were very professional and efficient in their approach towards me in getting my Ultimate drive. My hat’s off to wonderful costumer service. The guys were very professional and efficient in their approach towards me in getting my Ultimate drive. My hat’s off to Alex who really did the great job in helping me out to get what I was looking for. More
by Anillama
Employees Worked With
Alex
