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BMW of Fairfax
Fairfax, VA
1,045 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,045 reviews
July 06, 2022
This was my second time actually coming to this dealership to look at cars. Upon our arrival Jude immediately greeted us and answered all our questions about the car that I was interested in purch dealership to look at cars. Upon our arrival Jude immediately greeted us and answered all our questions about the car that I was interested in purchasing. He was very specific, patient, friendly and knowledgeable about the car. Although we arrived near closing time, Jude and the financial manager were very patient with us when we stayed after closing time to purchased the car. More
by Cox2
Employees Worked With
Jude Madubuko
June 18, 2022
Erick Bautista and BMW of Fairfax were great! There was no pressure and all my concerns were addressed when we purchased a used vehicle last week. The whole process was fast too. And I would high There was no pressure and all my concerns were addressed when we purchased a used vehicle last week. The whole process was fast too. And I would highly recommend BMW of Fairfax and Erick Bautista as your client advisor. More
by fgeroleo
Employees Worked With
Erick Bautista
June 08, 2022
I am extremely satisfied with the level of care given at BMW of Fairfax. My salesman was professional, friendly and thorough. The entire team exhibited GREAT customer service from sales, to the finance of BMW of Fairfax. My salesman was professional, friendly and thorough. The entire team exhibited GREAT customer service from sales, to the finance office and the service department! I would definitely recommend them to my friends interested in purchasing a BMW! More
by sdonnell1962
Employees Worked With
Erick Bautista
June 07, 2022
Our experience with BMW of Fairfax has been great. This is our third vehicle from BMW of Fairfax and we will continue to come back! Thank You BMW of Fairfax! This is our third vehicle from BMW of Fairfax and we will continue to come back! Thank You BMW of Fairfax! More
by Nelson
Employees Worked With
Mike Navidi
June 03, 2022
Excellent experience - Client Advisor Petr Mastny did a terrific job, from the initial sales discussion (several of his suggestions made it into the order, resulting in a better car), to order tracking to terrific job, from the initial sales discussion (several of his suggestions made it into the order, resulting in a better car), to order tracking to final delivery. Business Manager Ebrahim Farhanieh made the final paperwork crunch a breeze. The entire process (except for the wait - which they can't control) was the easiest auto purchase I've ever made. More
by John W.
Employees Worked With
Petr Mastny, Nick, Farhanieh Ebrahim, Precious White, Eva, Alex Kleber
May 30, 2022
Jude is incredibly professional and helpful. The entire experience at BWW of Fairfax was easy and seamless. I would recommend them to my friends and co-workers. The entire experience at BWW of Fairfax was easy and seamless. I would recommend them to my friends and co-workers. More
by Russell.blauw
Employees Worked With
Jude
May 29, 2022
Great experience - really helped me find a car despite the recent inventory issues that are impacting dealers everywhere. Alex Yakolev is probably the nicest and coolest guy working in car sales in this a the recent inventory issues that are impacting dealers everywhere. Alex Yakolev is probably the nicest and coolest guy working in car sales in this area - zero pressure & incredibly helpful. More
by andersongo
Employees Worked With
Alex Yakolev
April 29, 2022
It was very good experience and very nice atmosphere. Salesperson and fiancé officer was very friendly and helpful. It was a great pleasure. Salesperson and fiancé officer was very friendly and helpful. It was a great pleasure. More
by SAM
Employees Worked With
Alex Yakovlev, Jafar Souleimani
April 28, 2022
I was traveling into Fairfax from Atlanta (a 700-miles drive) and my 2014 750li flashed a warning light alerting me that I needed to add engine coolant. After realizing that there are two engine coolant drive) and my 2014 750li flashed a warning light alerting me that I needed to add engine coolant. After realizing that there are two engine coolant systems, one for the engine and one for the turbo charger, I decided that it would be best to have the BMW professionals take a look at my car to confirm that there wasn't anything grossly wrong (e.g., a leak in the radiator, or a bad radiator cap). I made an appointment with Fairfax BMW Service through its online forum, and I brought my car in for service. I was met by a very friendly and inviting service agent, who listened to my tale of woe, and asked me to take a seat in their nicely appointed waiting area. I had lust grabbed a cup of coffee and started to settle in, when my service agent reappeared to let me know that they checked under the car and saw no signs of leaks and that they added some coolant to the turbo charger, and that my car was ready to go. To top things off, they did not charge me anything for this courtesy service, even though they knew that I was from Atlanta and would not be patronizing their service center in the future. Its acts like this that restore my faith in car dealerships and service providers. Kudos to BMW of Fairfax service for doing the right thing for another BMW owner. More
by ppinto4191
Employees Worked With
Female Service Agent with a wonderful smile
