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BMW of Fairfax

Fairfax, VA

4.8
1,049 Reviews
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8427 Lee Hwy

Fairfax, VA

22031

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Showing 1,049 reviews

September 30, 2024

Great reliable , court and consistent service Used Peter for last 12 years and love to deal with him. Friends and family have also dealt with him and live his service and we feel confident dealing wit More

by anju
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petet
Oct 05, 2024 -

BMW of Fairfax responded

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2024

Very professional dealership. Our salesman Sam was very knowledgeable, courteous and responsive! He made the entire transaction extremely comfortable. we had the same experience w More

by trobianoj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ferris&Sam
Sep 29, 2024 -

BMW of Fairfax responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

Excellent customer service. James is a genuine and caring professional.. Always quick to respond to my texts while I was waiting for my car More

by Vjohnson960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Sep 21, 2024 -

BMW of Fairfax responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 16, 2024

The no nonsense dealer. Professional and without all the usual car sales shenanigans. I am a repeat customer (coming from across state lines). More

by private
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Feroz
Sep 20, 2024 -

BMW of Fairfax responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 14, 2024

Efficient, polite, and easy to work with. I got there towards the end of the day on a Friday and did not feel rushed. Really appreciated the service. More

by mhh2f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hawa, Arben Vila
Sep 17, 2024 -

BMW of Fairfax responded

Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Very professional and courteous. Top notch. They strive to give good service and take care of the customer. More

by Chuck Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arben Vila
September 04, 2024

Worst experience I’ve ever had with a bmw finance office. Unorganized, pressured lied to and take. Advantage of More

by Bmw123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ebrahim
Sep 13, 2024 -

BMW of Fairfax responded

BMW123, I’m truly sorry to hear about your experience with our finance office. We take pride in being honest, transparent, and attentive to each customer's unique needs, so it’s concerning to hear that you felt pressured or misled during your visit. Our dealership’s reputation is built on integrity and doing business the right way 100% of the time, so we take your comments very seriously. Unfortunately, I have been unable to locate your purchase record based on the information provided, but I would greatly appreciate the opportunity to address your concerns directly and make things right. Please feel free to reach out to me directly or kindly provide more details about your visit so we can investigate this matter further. Your satisfaction is important to us, and I am committed to ensuring that every customer has a positive experience with our team.

September 04, 2024

Unfortunately, the buying experience at BMW FAIRFAX dealership fell short of my expectations and left me deeply disappointed with Poor customer service. More

by Sai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales
Sep 13, 2024 -

BMW of Fairfax responded

Sai, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience at BMW Fairfax fell short of your expectations, and I apologize for any disappointment you experienced with our customer service. We strive to provide exceptional service to all our customers, and it’s concerning to hear that we missed the mark in your case. Unfortunately, I wasn’t able to locate a record under your name, but I would greatly appreciate the opportunity to learn more about your visit and address any specific concerns you may have. Please feel free to reach out to me directly so that we can discuss your experience in detail. Maryam Malikyar General Manager 703.560.2300 Office | 917.435.8739 Mobile

September 03, 2024

I have purchased 3 BMWs from BMW of Fairfax and I cant say enough good things about this fine group of people. Every time I work with Karim he is always incredibly professional. He is extremely knowledgea More

by Rexadam77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim
Sep 06, 2024 -

BMW of Fairfax responded

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

August 31, 2024

I visited BMW of Fairfax looking for a specific model and color combination. My salesman James was able to locate and secure the exact car with options I was looking for. The car was delivered to US via sh More

by BMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Duerbeck, Reagan Duvall
Sep 06, 2024 -

BMW of Fairfax responded

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.