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BMW of Fairfax

Fairfax, VA

4.9
1,092 Reviews
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8427 Lee Hwy

Fairfax, VA

22031

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Showing 1,092 reviews

June 28, 2023

Reagan and Axex did an excellent job in going over the details and options of the car. They are both a class act. More

by abakerbum
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Duerbeck
Jun 29, 2023 -

BMW of Fairfax responded

Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2023

Respectful and courteous staff. James O really looks out for his customers and provides timely feedback. Best dealership experience that I have had in my lifetime ilof buying cars. More

by bigkat1970
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James OBrien and Jafaar Soulimani
Jun 29, 2023 -

BMW of Fairfax responded

Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2023

Very responsible and caring! If the tires’ pressure can be checked before handing the car to the customer, that would be perfect. The tire pressure for my car was 60psi after got More

by QZ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Cavey
Jun 29, 2023 -

BMW of Fairfax responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2023

Salesman Jordan was great help. He helped me with all the settings of my new M5C. More

by Stanleyjob08
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Warnecke
Jul 13, 2023 -

BMW of Fairfax responded

Thank you so much for your positive comments about BMW of Fairfax! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2023

Very professional personnel and service. Takes the time and effort to meet your every need. One of the best. More

by Gque7
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jude Madubuko
Jun 29, 2023 -

BMW of Fairfax responded

We're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2023

I was told someone would come to my to home to touch up imperfections on my vehicle. It’s been 6 weeks, and this has yet to happen. I’m now being ignored by this dealership. Would not recommend spending yo More

by James.carey3
Recommend Dealer
No
Employees Worked With
Sam
Jul 13, 2023 -

BMW of Fairfax responded

James, I know my team is in touch, and apologize that you have to follow up on this outstanding item. Mike Walker General Manager BMW of Fairfax Office: 703.245.3922 Cell: 703.928.4736

June 22, 2023

Jordan W in Sales was excellent. Couldnt be happier with entire experience with Fairfax BMW. Top notch customer experience. More

by brianbencz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Warnecke
Jun 29, 2023 -

BMW of Fairfax responded

Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2023

Non responsive sales staff and disappointing level of communication and service. It seems they believe the car sells itself More

by Akbnova
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Asad Khan
Jun 21, 2023 -

BMW of Fairfax responded

Akbnova, I apologize for what was clearly not the typical experience. I am happy to take care of you myself if you would like to reach out to me directly. Mike Walker BMW of Fairfax General Manager 703.245.3922

June 20, 2023

Great dealership! Have bought two cars from them and the process was smooth and professional in all aspects. More

by vtduck
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick Bautista
Jun 21, 2023 -

BMW of Fairfax responded

Thank you so much for your positive comments about BMW of Fairfax! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2023

Everything is great till they get your money. If you need assistance, they suck. I’m sure there’s better dealers in Virginia. More

by James.carey3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam
Jun 23, 2023 -

BMW of Fairfax responded

James, I understand that my team has reached out and all is resolved. Please reach out to me directly if that is not the case. I apologize for any confusion or delay on our part Mike Walker General Manager BMW of Fairfax Office: 703.245.3922 Cell: 703.928.4736

Jun 23, 2023 -

James.carey3 responded

Nothing is resolved. No work has been done. Was contacted for my address. No correspondence since.

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