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BMW of Fairfax

Fairfax, VA

4.8
1,049 Reviews
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8427 Lee Hwy

Fairfax, VA

22031

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Showing 1,049 reviews

August 31, 2005

I took my 1999 M3 here to get a few simple things fixed before my CPO warranty expired. The check coolant sensor was going off on my OBC even though the coolant level was fine and the sensor was working (e More

by gharris20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
June 28, 2005

I bought my car and my salesperson asked me to complete a paper copy customer survey. He told me to give him all 5's (the highest score) just so that he could pass the survey. He insisted that all 5's ju More

by disgruntled9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ayman
August 04, 2004

When I first purchased my BMW I took it to Fairfax BMW for service. On one visit they ordered a new radio for the car and informed me that they would call when it arrived. They did call and I scheduled More

by jeremyahughes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
April 15, 2004

I've been to this dealership for both sales and service. Although Sean, when I first met him, was a little unresponsive, he later warmed up. Since then he has been one of the best salesmen I've dealt with. More

by rsupreme
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Su, Mack, Keith
December 20, 2003

Customer Service Rep Charles has always treated me respectfully, and professionally. Had my car ('01 330Ci coupe) in for service and diagnosis of a rattle in the right door, the head mech rode with m More

by markusmark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Barber
December 01, 2003

Took vehicle in to address intermittent simultaneous EML, DCS/ADB, and Brake lights together with vehicle lost power/not operate above 30 mph. This occurred after emission dyno service – I am not sure if thi More

by billb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
November 24, 2003

I took my car to BMW of Fairfax Body shop a few months back and am writing about my experience with them, so that u guys dont take your cars there if you ever need to. Well the body panels they painted to More

by Chubbyasian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Danny Guilliams
November 24, 2003

I was interested in the last year model and looking to benefit from the BMW incentive. Posted a request on different BMW websites - got the first reply from BMW of Fairfax.<br>Exchanged a couple of emails More

by Emillion
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Byrd
November 08, 2003

I went to this dealership with the intention of buying. I had a few e-mail conversations and felt pretty good about the deal I was being offered. I was wrong.....I went in and they priced the car again an More

by sydney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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