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BMW of Fairfax
Fairfax, VA
1,067 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,067 reviews
March 08, 2025
I recently had the pleasure of purchasing my BMW X Series from Asad at BMW of Fairfax, and I must say, it was an outstanding experience from start to finish. Asad's professionalism, knowledge, and dedication from Asad at BMW of Fairfax, and I must say, it was an outstanding experience from start to finish. Asad's professionalism, knowledge, and dedication to ensuring customer satisfaction are truly commendable. From the moment I walked into the dealership, Asad was attentive, friendly, and took the time to understand my needs and preferences. He presented me with options that perfectly matched what I was looking for, and his explanations of the vehicle's features were thorough and clear. Additionally, I want to recognize Matt Watson, the detailer, for his exceptional work. The car was delivered in immaculate condition, showcasing his attention to detail and commitment to quality. The pristine finish and meticulous detailing truly enhanced my experience, making my BMW feel even more special. What impressed me most was Asad's ability to make the entire process seamless and stress-free. He was patient, courteous, and always available to answer any questions I had. His expertise in handling the paperwork and ensuring that everything was in order was impressive. I highly recommend Asad to anyone looking to purchase a BMW, and I also want to acknowledge Matt for his outstanding detailing work. Their exceptional service and commitment to customer satisfaction make them stand out as top-notch professionals. I am thoroughly enjoying my new BMW, and I am grateful for the excellent service they provided. More
by MS
Employees Worked With
Asad and Matt Watson
February 25, 2025
I recently had the pleasure of purchasing my BMW X Series from Asad at BMW of Fairfax, and I must say, it was an outstanding experience from start to finish. Asad's professionalism, knowledge, and dedication from Asad at BMW of Fairfax, and I must say, it was an outstanding experience from start to finish. Asad's professionalism, knowledge, and dedication to ensuring customer satisfaction are truly commendable. From the moment I walked into the dealership, Asad was attentive, friendly, and took the time to understand my needs and preferences. He presented me with options that perfectly matched what I was looking for, and his explanations of the vehicle's features were thorough and clear. What impressed me most was Asad's ability to make the entire process seamless and stress-free. He was patient, courteous, and always available to answer any questions I had. His expertise in handling the paperwork and ensuring that everything was in order was impressive. I highly recommend Asad to anyone looking to purchase a BMW. His exceptional service and commitment to customer satisfaction make him stand out as a top-notch sales professional. I am thoroughly enjoying my new BMW, and I am grateful for the excellent service Asad provided. More
by MS
Employees Worked With
Asad
February 25, 2025
It didn't feel like anyone was honest in their interactions. My online inquiry wasn't answered for nearly 24 hours. I expect imperfections with a pre-owned vehicle but not a repair 2 hours after p interactions. My online inquiry wasn't answered for nearly 24 hours. I expect imperfections with a pre-owned vehicle but not a repair 2 hours after purchase. The only key fob was so dead that upon locking it at home, it wouldn't unlock. More
by Greta in Harrisonburg
Employees Worked With
Justin, Jimmy, Jude
February 23, 2025
Second car purchase. One new and one used. Excellent service and straightforward negotiating. I will return again for a car in the future. One new and one used. Excellent service and straightforward negotiating. I will return again for a car in the future. More
by chris.j.buffoni
Employees Worked With
Petr
February 21, 2025
Second purchase from Jordan Warnecke in the last three years. Seamless delivery and accommodation for changes in specs and delivery destinations. No sales pressure from Jordan or Ebrahim (Finance Dept). years. Seamless delivery and accommodation for changes in specs and delivery destinations. No sales pressure from Jordan or Ebrahim (Finance Dept). They made it easy and are a pleasure to work with. More
by 947lee
Employees Worked With
Jordan Warnecke
January 20, 2025
Alex has helped me with three leases over the years. He is the consummate professional, follows through on every detail and keeps in touch with me. His customer service is above and beyond. He is the consummate professional, follows through on every detail and keeps in touch with me. His customer service is above and beyond. More
by seastridge
Employees Worked With
Alex, Cameron and Jaafar
January 03, 2025
This is the second BMW X3 we've purchased through BMW of Fairfax. Jordon made the experience pleasant and stress free. And Jaafar, in the finance department, made the purchase quick and easy. I will reco Fairfax. Jordon made the experience pleasant and stress free. And Jaafar, in the finance department, made the purchase quick and easy. I will recommend BMW of Fairfax! More
by slrossell
Employees Worked With
Jordon and Jaafar
