BMW of Fairfax
Fairfax, VA
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I have had the best customer service experience with BMW of Fairfax. Mr. Petr Mastny was extremely helpful with my vehicle selection and purchasing process. of Fairfax. Mr. Petr Mastny was extremely helpful with my vehicle selection and purchasing process. More
Neils was amazing from the moment I walked into the dealership. He took his time to inform me about the cars and asked me about my interest. He even suggested that I could get into an X5. Although, I w dealership. He took his time to inform me about the cars and asked me about my interest. He even suggested that I could get into an X5. Although, I was looking for something smaller. I loved the fact that he suggested that. Other dealerships were not that open and assumed I wanted less . He answered all my questions and I did not feel pressured to buy, but left with enough information to make an informed decision. Jason was kind enough to take me on a test drive of the car I was interested in while Neils was with another client. I had a wonderful experience with Niels. More
We were greeted immediately upon arrival, which has not always been the case at other dealers in the area. Everyone we worked with was extremely friendly and knowledgeable. Michael Parrish was our sales always been the case at other dealers in the area. Everyone we worked with was extremely friendly and knowledgeable. Michael Parrish was our sales representative, who listened to what I was looking for and was able to find the car to match the specs. He was thorough with the capabilities of the car, and answered all of our questions. We bought a hybrid X5, and he brought us over to the service department himself to help purchase a part we needed for charging. He continues to follow up to make sure everything with the new car is going well. We love the new car. When my lease is up, I will definitely look to work with Michael and BMW of Fairfax again. More