BMW of Fairfax
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,052 reviews
Bought my BMW from Assad, and while we looked at other brands and even a closer BMW dealership, we finally purchased from Assad because he invests in the relationship for the long term. I had follow-up qu brands and even a closer BMW dealership, we finally purchased from Assad because he invests in the relationship for the long term. I had follow-up questions after ur purchase and he immediately responded and followed up to makesure I was fully satisfied. Same as our first purchase from him. Did not have to negotiate. He came forward with the best he could do. Made the purchase a much less stressful experience. More
The dealer is comfortable and well stocked, but it could benefit from an update. The staff is courteous, professional and accommodating. The amenities (coffee, refreshments) need an upgrade, still everythin benefit from an update. The staff is courteous, professional and accommodating. The amenities (coffee, refreshments) need an upgrade, still everything was clean and functional. Regardless, the most important factor for me is the personal attention to the customers needs, wants and ultimately finding and buying the car you want. BMW of Fairfax, specially Petr will help you get there. This is my second purchasing experience with Petr and both times he and his team have excelled at getting me the right car and financing options that I needed. There are several BMW dealers around the DMV area and this one, especially using Petr, would be one to keep in mind for a great personal shopping experience. More
Nick Delaney assisted me with my 2025 BMW M3 comp order. We started the process in January and I received my order in November. Nick was super helpful and understanding with my goals and vision for the car. We started the process in January and I received my order in November. Nick was super helpful and understanding with my goals and vision for the car. He always kept me in the loop for new updates and tracking. He even worked through my times lines with deployments and made me feel comfortable that I would be taken care of. Fairfax gave me a very fair offer on my trade in, we didn't even need to negotiate. Really an amazing experience and the car came out better than I imagined. So happy with this dealership and will continue to buy from here from now on. If you are blessed to work with Nick you will not regret it! More
Patient, professional, educational. Never rushed and extremely responsive to all my needs and inquiries. Even after taking possession, they were happy to meet and/or answer questions. Never rushed and extremely responsive to all my needs and inquiries. Even after taking possession, they were happy to meet and/or answer questions. More
I have had the best customer service experience with BMW of Fairfax. Mr. Petr Mastny was extremely helpful with my vehicle selection and purchasing process. of Fairfax. Mr. Petr Mastny was extremely helpful with my vehicle selection and purchasing process. More