
BMW of Fairfax
Fairfax, VA
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Just awesome. Thank you to the entire team that helped me. Neilz, Tom, John and Feroz. In addition a big Thank you to Rob and Rob from Service. I love my new M3. Thank you to the entire team that helped me. Neilz, Tom, John and Feroz. In addition a big Thank you to Rob and Rob from Service. I love my new M3. BMW of Fairfax is a world class facility. More
Karim was so helpful advising my husband and I on which car would be best for our growing family. He recommended cars based on his knowledge on issues with the makes different models as well as what would car would be best for our growing family. He recommended cars based on his knowledge on issues with the makes different models as well as what would be in budget for us. He was very friendly as well. Zen was amazing facilitating the financing with the vehicle and ensuring we got the coverage we needed within our budget. My husband and I are so happy with our new BMW. I definitely recommend both Karim and Zen as well as all the entire staff at Fairfax BMW that were all so friendly and inviting. More
Albert Bodden truly made my car buying experience a breeze. His communication was incredibly swift and he was extremely accommodating, going above and beyond to ensure my convenience. I live a few hour breeze. His communication was incredibly swift and he was extremely accommodating, going above and beyond to ensure my convenience. I live a few hours away and have an inconsistent work schedule, but Albert was very understanding and even came in on his day off to finalize the sale! Due to my late arrival, the sale did extend past the regular business hours, but everyone at Fairfax BMW remained kind and understanding, further showcasing their exceptional customer service. More
I was greeted the moment I pulled I to the service bay. Several representatives helped me resolve my problems. Whalid assisted me at the service center. Alexis assisted me with purchasing a new vehicle and Several representatives helped me resolve my problems. Whalid assisted me at the service center. Alexis assisted me with purchasing a new vehicle and entering at lease. And Ebeahaim F Help me choose a valuable warranty for my purposes. I’m very happy with my purchase. This will be my fourth BMW. More
I recently had the pleasure of purchasing my BMW X Series from Asad at BMW of Fairfax, and I must say, it was an outstanding experience from start to finish. Asad's professionalism, knowledge, and dedication from Asad at BMW of Fairfax, and I must say, it was an outstanding experience from start to finish. Asad's professionalism, knowledge, and dedication to ensuring customer satisfaction are truly commendable. From the moment I walked into the dealership, Asad was attentive, friendly, and took the time to understand my needs and preferences. He presented me with options that perfectly matched what I was looking for, and his explanations of the vehicle's features were thorough and clear. Additionally, I want to recognize Matt Watson, the detailer, for his exceptional work. The car was delivered in immaculate condition, showcasing his attention to detail and commitment to quality. The pristine finish and meticulous detailing truly enhanced my experience, making my BMW feel even more special. What impressed me most was Asad's ability to make the entire process seamless and stress-free. He was patient, courteous, and always available to answer any questions I had. His expertise in handling the paperwork and ensuring that everything was in order was impressive. I highly recommend Asad to anyone looking to purchase a BMW, and I also want to acknowledge Matt for his outstanding detailing work. Their exceptional service and commitment to customer satisfaction make them stand out as top-notch professionals. I am thoroughly enjoying my new BMW, and I am grateful for the excellent service they provided. More
It didn't feel like anyone was honest in their interactions. My online inquiry wasn't answered for nearly 24 hours. I expect imperfections with a pre-owned vehicle but not a repair 2 hours after p interactions. My online inquiry wasn't answered for nearly 24 hours. I expect imperfections with a pre-owned vehicle but not a repair 2 hours after purchase. The only key fob was so dead that upon locking it at home, it wouldn't unlock. More
I recently had the pleasure of purchasing my BMW X Series from Asad at BMW of Fairfax, and I must say, it was an outstanding experience from start to finish. Asad's professionalism, knowledge, and dedication from Asad at BMW of Fairfax, and I must say, it was an outstanding experience from start to finish. Asad's professionalism, knowledge, and dedication to ensuring customer satisfaction are truly commendable. From the moment I walked into the dealership, Asad was attentive, friendly, and took the time to understand my needs and preferences. He presented me with options that perfectly matched what I was looking for, and his explanations of the vehicle's features were thorough and clear. What impressed me most was Asad's ability to make the entire process seamless and stress-free. He was patient, courteous, and always available to answer any questions I had. His expertise in handling the paperwork and ensuring that everything was in order was impressive. I highly recommend Asad to anyone looking to purchase a BMW. His exceptional service and commitment to customer satisfaction make him stand out as a top-notch sales professional. I am thoroughly enjoying my new BMW, and I am grateful for the excellent service Asad provided. More
Second car purchase. One new and one used. Excellent service and straightforward negotiating. I will return again for a car in the future. One new and one used. Excellent service and straightforward negotiating. I will return again for a car in the future. More