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BMW of Eugene
Eugene, OR
167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 167 reviews
June 01, 2023
Hugo was great. He was responsive and prompt. My wife and I enjoyed our loaner car. All the work was done satisfactorily. I do wish they still washed and vacuumed He was responsive and prompt. My wife and I enjoyed our loaner car. All the work was done satisfactorily. I do wish they still washed and vacuumed service cars. More
by Nick.Moysich
Employees Worked With
Hugo
May 26, 2023
I was really happy with my service. The front desk was engaging and spirited. They were on time as to be expected and the service center handled my car like a pro. Switch the music once The front desk was engaging and spirited. They were on time as to be expected and the service center handled my car like a pro. Switch the music once in a while and you got a winning team format. TY all Sherri More
by svgates8
Employees Worked With
Mike Schrum
May 19, 2023
They were very friendly and patient with me. Very knowledgeable and timely with their service today. I will be returning to their store for my future service maintenance! Very knowledgeable and timely with their service today. I will be returning to their store for my future service maintenance! More
by Olsonkim20
Employees Worked With
Roger Sult
May 15, 2023
Worst dealer experience I’ve had. They offered to buy my car on a Wednesday. They did a full inspection. We agreed on a price and shook on it. It was towards the end of the day and th They offered to buy my car on a Wednesday. They did a full inspection. We agreed on a price and shook on it. It was towards the end of the day and they suggested I come back on Sunday. They assured me that nothing would change between the two appointments, and that papers would be ready to sign when I arrived Sunday. Upon returning Sunday I was informed that they were no longer interested in the car at all. The deal was off the table completely. The fact that they would go back on their word is concerning and I don’t recommend doing business with them. More
by bobbyboy197
Employees Worked With
Sales Manager
February 03, 2023
After I requested information about a used truck that had been on the lot for a long time, and after the price had been reduced multiple times, I pointed out to a salesman named Douglas Daskalos that their a been on the lot for a long time, and after the price had been reduced multiple times, I pointed out to a salesman named Douglas Daskalos that their ad's described it both as a "V8" and "V6", and asked for a history report. I received an arrogant reply referring me back to their ad's (which had been changed to describe it as a "V8"), with no reference to, or mention of, the inconsistency I had brought to his attention - and no history report. So, for lack of sufficient information about such things as its location history, and its maintenance/repair history, I lost interest in their used truck. I was surprised that a salesman at a BMW franchise was not more courteous and accommodating. More
by dddddirtydog
Employees Worked With
Douglas Daskalos
January 31, 2023
The service department of BMW of Eugene did an outstanding job on my last service. They went above and beyond in making the service an enjoyable experience and the pricing was more than fair. outstanding job on my last service. They went above and beyond in making the service an enjoyable experience and the pricing was more than fair. More
by ralph.m.vaughn
Employees Worked With
Roger Sult, Brian Nicholls, Scott Farmer, Greg Mckenney
