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BMW of Eugene

Eugene, OR

4.7
152 Reviews

2100 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 152 reviews

July 04, 2024

The service rep was great, 5 stars face to face. The subsequent 4 emails i receive in lieu of a written receipt had a description of work performed and two extra bills for the service, which i'd pa More

by alexyone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Jul 05, 2024 -

BMW of Eugene responded

Alex, thanks for your feedback. We're glad to hear the face-to-face service was great at BMW of Eugene and appreciate your patience with our follow-up communications. We'll work on improving those aspects to better serve you next time!

June 29, 2024

We had a wonderful experience purchasing our son’s first car. The sales staff you exceptionally attentive and courteous with no pressure tactics ☺️ More

by Lcbmsw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garry and The floor manager
Jul 01, 2024 -

BMW of Eugene responded

We're delighted to hear that the team at BMW of Eugene made your son's first car purchase a wonderful experience. Thanks for sharing your positive feedback!

June 27, 2024

Brought our 2000 323i in for a recalled airbag issue. They were very courteous and professional. Finished job quick ❤️ Good People 😎 More

by Greg Offord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Farmer, Ashley Wood, Greg Mckenney
Jun 27, 2024 -

BMW of Eugene responded

Greg, we're glad to hear that our team at BMW of Eugene provided courteous and professional service for your 2000 323i. Thanks for the positive feedback!

June 26, 2024

Great service department. Everyone is so friendly and thorough and i highly recommend! They listen and make you feel like a good friend! More

by Lanaejeanbang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schrum, Ashley Wood
Jun 26, 2024 -

BMW of Eugene responded

Thank you for the high recommendation! We're glad to hear our BMW of Eugene service department provided great care. We appreciate your support and look forward to serving you again!

June 17, 2024

Came into BMW Eugene looking for a new family vehicle. From beginning to end, Nathaniel was great! We drove several different vehicles and never did we feel pressured to be outside our price range or sett More

by Uturnmike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lynn
Jun 18, 2024 -

BMW of Eugene responded

Thanks for choosing BMW of Eugene! We're delighted to hear Nathaniel provided a pressure-free and professional experience, helping you find the perfect family vehicle. Enjoy your new car!

June 17, 2024

Purchased a 2014 BMW X3 from BMW of Eugene. Great experience working with Nathaniel and Jordan. Highly recommend BMW of Eugene. More

by Craig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel and Jordan
Jun 18, 2024 -

BMW of Eugene responded

Craig, we're delighted to hear you had a great experience with Nathaniel and Jordan at BMW of Eugene. Thanks for the recommendation and welcome to the Swickard family!

June 17, 2024

They have been wonderful to deal with, and we will continue to do so. Thanks More

by Jrellis1717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Jun 18, 2024 -

BMW of Eugene responded

Your kind review warms our hearts! Thank you from the BMW of Eugene Team.

June 05, 2024

Best place to take your BMW for regular service because the staff care enough to remember you & ask after your family! Fair prices, convenient hours, professionalism and top-notch customer service from Mik More

by ckorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shrum
Jun 05, 2024 -

BMW of Eugene responded

Thank you for the wonderful feedback! We're delighted to hear that Mike and our team at BMW of Eugene provided such a memorable service experience. We appreciate your support and look forward to seeing you again!

June 01, 2024

What a wonderful experience. Great service department and friendly staff. I always feel taken care of when having my X5 serviced. I highly recommend this BMW dealership. More

by mjbischof
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 03, 2024 -

BMW of Eugene responded

We're delighted to hear that you had a wonderful experience with our service department at BMW of Eugene. Thanks for the high recommendation and your continued trust in us!

May 31, 2024

Could not have been more pleasant. Check in was easy. Wait time was super fast. Very satisfied with overall experience More

by dobmeierwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Jun 03, 2024 -

BMW of Eugene responded

We're delighted to hear you had a pleasant experience with us at BMW of Eugene. Thanks for sharing your satisfaction!

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