BMW of Eugene
Eugene, OR
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The service rep was great, 5 stars face to face. The subsequent 4 emails i receive in lieu of a written receipt had a description of work performed and two extra bills for the service, which i'd pa The subsequent 4 emails i receive in lieu of a written receipt had a description of work performed and two extra bills for the service, which i'd paid prior to leaving the dealership. There was a video link to "view your inspection video" that i guess was supposed to be a video of the service provided, but it had nothing in it. Nice idea, but failure to deliver. :-) Overall service was fine, kinda pricey, dealers always seem twice as high as private mechanics performing the same service, More
We had a wonderful experience purchasing our son’s first car. The sales staff you exceptionally attentive and courteous with no pressure tactics ☺️ car. The sales staff you exceptionally attentive and courteous with no pressure tactics ☺️ More
Brought our 2000 323i in for a recalled airbag issue. They were very courteous and professional. Finished job quick ❤️ Good People 😎 They were very courteous and professional. Finished job quick ❤️ Good People 😎 More
Great service department. Everyone is so friendly and thorough and i highly recommend! They listen and make you feel like a good friend! Everyone is so friendly and thorough and i highly recommend! They listen and make you feel like a good friend! More
Came into BMW Eugene looking for a new family vehicle. From beginning to end, Nathaniel was great! We drove several different vehicles and never did we feel pressured to be outside our price range or sett From beginning to end, Nathaniel was great! We drove several different vehicles and never did we feel pressured to be outside our price range or settle with a vehicle that was just okay. Nathaniel was super nice and professional and set us up with an awesome car with an awesome price and everyone in our family loves it! More
Best place to take your BMW for regular service because the staff care enough to remember you & ask after your family! Fair prices, convenient hours, professionalism and top-notch customer service from Mik the staff care enough to remember you & ask after your family! Fair prices, convenient hours, professionalism and top-notch customer service from Mike S. & the team! More
What a wonderful experience. Great service department and friendly staff. I always feel taken care of when having my X5 serviced. I highly recommend this BMW dealership. Great service department and friendly staff. I always feel taken care of when having my X5 serviced. I highly recommend this BMW dealership. More