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BMW of Eugene

Eugene, OR

Overview
Reviews
4.8
208 Reviews
Call Dealership (541) 342-1763

2100 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 208 reviews

June 06, 2025

The whole Team at BMW of Eugene is World Class. .. From top to bottom ...Number #1 More

by msfinancial256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mayes...Mike Schrum , Jacob Harris Store Mgr..., samuel Hill
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Jun 09, 2025 -

BMW of Eugene responded

Thanks so much for the review. We look forward to your next visit to BMW of Eugene!

June 06, 2025

Straightforward buying process. Would have liked more flexibility on negotiating considering car conditions but overall fair deal. Post sale service was excellent in that the car More

by malcolm.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonas Spencer
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Jun 09, 2025 -

BMW of Eugene responded

Thank you for sharing your experience with BMW of Eugene, Malcolm! We're glad to hear that the post-sale service met your expectations and that our team was able to assist with the paint buffing. We appreciate your feedback on the negotiation process and will keep it in mind as we strive for continuous improvement. Enjoy driving your new car!

June 06, 2025

James Walker is the greatest. I can depend on him for anything. He gives me peace of mind. More

by jeffryerun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Walker
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Jun 09, 2025 -

BMW of Eugene responded

We're elated to hear that James has earned your confidence! Thank you for being a BMW of Eugene customer!

May 26, 2025

Your service department is lucky to have Ashley she is an exceptional employee. She's always very helpful and provides me with information so I can understand what is going on with my car. I don't have a goo More

by cole0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 27, 2025 -

BMW of Eugene responded

We're delighted to hear that Ashley has been so helpful and informative during your visits to BMW of Eugene, Cole. It's great knowing you feel confident about your car's condition with her assistance. Thank you for sharing this positive feedback!

May 17, 2025

Such a great experience The service department and in particular Mike, were awesome as usual! Thanks! More

by jayd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike S. He is outstanding.
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May 19, 2025 -

BMW of Eugene responded

We're delighted to hear that Mike and our service department at BMW of Eugene provided you with a great experience! Thanks for the shoutout, and we look forward to serving you in the future.

April 24, 2025

Good customer service, with a smile; excellent car wash and snacks. You guys rock BMW. More

by jrcervantes47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
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Apr 24, 2025 -

BMW of Eugene responded

Thank you for leaving BMW of Eugene a five-star review! Service with a smile is what we strive for. See you on the road!

April 23, 2025

Amazing customer service was outstanding and so friendly drop off my truck and it was fixed in a timely manner keep up the outstanding service. More

by cr.godinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley service advisor
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Apr 24, 2025 -

BMW of Eugene responded

We're delighted to hear that you had an amazing experience with our team at BMW of Eugene! Thank you for your kind words, and we're glad we could get your truck fixed promptly. We look forward to serving you again in the future!

April 09, 2025

Ashley was great and took very good care of getting my Sons BMW all fixed up. Thank you Eugene BMW and Ashley for making his first service appointment great. More

by Jldemond21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Report | Print
Apr 09, 2025 -

BMW of Eugene responded

We're delighted to hear that Ashley provided excellent service for your son's BMW at BMW of Eugene. Thank you for trusting us with his first service appointment, and we're here whenever you need us!

April 08, 2025

Ashley was ver nice, but professional. She explain everything that needed to be done correctly. She was polite, and friendly . More

by rtotoianurodicatotoian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Apr 09, 2025 -

BMW of Eugene responded

We're delighted to hear that Ashley provided such a professional and friendly experience at BMW of Eugene. Thank you for sharing your positive feedback!

April 03, 2025

Everyone is always super friendly here and they’ve taken great care of my cars over the years. I have tried taking my car elsewhere in the past and that was a big mistake that I won’t repeat. Thanks BMW! More

by mistylfisher and nickfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Apr 04, 2025 -

BMW of Eugene responded

We're delighted to hear that our team at BMW of Eugene has consistently provided you with excellent service over the years. Thank you for your trust and loyalty, and we're always here whenever you need us!

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