BMW of Eugene

Professional and helpful Overall a very pleasant experience. Helpful, quick service and no issues. If i am ever able to get a new car it will be from this dealer. Overall a very pleasant experience. Helpful, quick service and no issues. If i am ever able to get a new car it will be from this dealer. More

Good experience Good experience, they did everything they said they would. I’m very appreciative of the service they provided to get me in and out the door quickly. T Good experience, they did everything they said they would. I’m very appreciative of the service they provided to get me in and out the door quickly. The only thing that seem silly to do that would have gotten them a prefect review, was when filling up the gas tank, they filled it up with about an 1/8- 1/4 to top it off. Other than that great job. More

They make it easy We were in California, saw the Prius we wanted on the BMW of Eugene website. Talked to Emily and her response was amazing. Helpful. Professional and p We were in California, saw the Prius we wanted on the BMW of Eugene website. Talked to Emily and her response was amazing. Helpful. Professional and patient. A Five Star experience! More

Just WOW!!!! I have never had any customer service compare to this one! I just bought an X7 and have never felt so taken care of. Above and beyond don’t even come I have never had any customer service compare to this one! I just bought an X7 and have never felt so taken care of. Above and beyond don’t even come close to what they did for us. James has those rare customer service skills you always hear your grandparents talking about. These are the things you want when paying for quality. Thank you BMW of Eugene for EVERYTHING! You wowed us... The Meyer’s More

Very competent folks I just had my car serviced at BMW of Eugene and am very happy. Tony Hewett, my service advisor, provide transportation while my car was being worked I just had my car serviced at BMW of Eugene and am very happy. Tony Hewett, my service advisor, provide transportation while my car was being worked on and kept me up to date on its status. BMW of Eugene are very competent folks and I highly recommend them. More

Excellent service and employees My wife and I inquired online and got an appointment for the very next day. The employees were very kind and not pushy at all. I've never left a deale My wife and I inquired online and got an appointment for the very next day. The employees were very kind and not pushy at all. I've never left a dealer feeling more comfortable and happy about my purchase! I would definitely be a return customer in the future. More

Personalized approach, no pressure, great prices I found a car I really liked online. I am terrified of dealerships, so contacted them to see if they’d bring the car to my house to see and test drive I found a car I really liked online. I am terrified of dealerships, so contacted them to see if they’d bring the car to my house to see and test drive. Emily and Andrew showed up a few hours later, and were completely chill. They brought all of the paperwork (carfax and vehicle history and cost recommendations plus a nohaggle best price). They left it all in the car, and let me drive it, inspect everything in the comfort of my driveway. When I decided I wanted it, they took my stuff down to the dealership, and got all the paperwork ready— I dropped in to the dealership, for about 2 minutes to sign a couple of pieces a paper and drive off with my new/old Volvo. Easy peezy! More

BMW Service Great friendly service. They even asked me what kind of car I would like for a loaner. Tony Hewett was awesome. He checked in with me throughout day a Great friendly service. They even asked me what kind of car I would like for a loaner. Tony Hewett was awesome. He checked in with me throughout day and kept me updated with progress. More

Fixed car in timely fashion. Gave me a loaner vehicle Fixed car in a timely fashion. No problems with service. Friendly. Helpful. Thoughtful. Gave me a loaner car to use. Very pleased with my experience Fixed car in a timely fashion. No problems with service. Friendly. Helpful. Thoughtful. Gave me a loaner car to use. Very pleased with my experience More

Very friendly customer service Everything was good except,in past when I left my car for maintenance,they gave my another car until repair be done, but not at this time Everything was good except,in past when I left my car for maintenance,they gave my another car until repair be done, but not at this time More