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BMW of Eugene

Eugene, OR

4.7
167 Reviews

2100 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 167 reviews

January 23, 2023

Quick scheduling, friendly and competent service, good communication and updates on the status of the car. Would absolutely recommend this dealership, More

by grained-hosiery.0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Sult
January 12, 2023

Friendly staff. Work completed on time at a fair price. Even honored an earlier quote that was lower than current price. More

by Jus4ffl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael schrum
Feb 02, 2023 -

BMW of Eugene responded

Thank you for the 5 star review. We appreciate you and your business and look forward to serving you again.

January 10, 2023

The appointment was completed in a timely way. The staff were polite. I appreciated a ride to Best Buy where I completed a transaction. More

by Larry.Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wood
Feb 02, 2023 -

BMW of Eugene responded

Thank you for the 5 star review. We appreciate you.

December 15, 2022

Some places over promise and under deliver. BMW Eugene under promised and over delivered! Prompt, courteous, car was properly serviced and ready well before expected and employees were all very More

by scrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schrum
Feb 02, 2023 -

BMW of Eugene responded

You are very welcome. We strive for customer excellence and appreciate you and your business.

November 23, 2022

Mike was great! Thanks for great service. Car is operating well. Please continue providing timely service. More

by Bhancock200
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike schram
November 07, 2022

Amazing to work with ! ! Ask for Ryan! He was very helpful and professional. Very easy to work with More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Delong
November 06, 2022

When I arrived someone was there to open the door and welcome me. I was immediately taken care of & in my beautiful courtesy car and on the road! I appreciated the cheerful atmosphere and smiles all More

by Jpaasum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Sult, Tommy?, Brian Nichols tech
October 03, 2022

The staff was very friendly and worked to get exactly what we wanted done. Very customer focused. They made the process a pleasure and a celebration. It felt like the whole store was happy for us. More

by Chumkiller36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, James, Kim and Ann were fantastic.
April 07, 2022

Nothing against people that have posted in a positive side but the financial woman sucks she is a very deceiving person she in to rip off business very unpleasant experience not happy with the way she do More

by almaserna77
Customer Service
Recommend Dealer
No
Employees Worked With
Anna
January 18, 2022

Great experience! Donavan took the time and really listened to what fit our needs. He was also able to get us the trade-in value we were looking for so we could move forward with our new family vehicl More

by Wifey101
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donavan McMillin
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