
BMW of Eugene
Eugene, OR
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Excellent service. Very knowledgeable sales, service and parts departments. Highly recommend to anyone looking for anything from a 25 year old used vehicle to a shiny, Very knowledgeable sales, service and parts departments. Highly recommend to anyone looking for anything from a 25 year old used vehicle to a shiny, brand new BMW! More
Bought a low mileage 2024 BMW 330 ix sedan in March. Purchased the vehicle sight unseen. When I arrived at the dealership, I noticed there were a few issues with the car. Mostly cosmetic, but very notic Purchased the vehicle sight unseen. When I arrived at the dealership, I noticed there were a few issues with the car. Mostly cosmetic, but very noticeable. There was also a gouge out of the sidewall of the right front tire. I was pleased that the dealer addressed all the body scratches and scraped wheels issues including installing a new tire. I worked with salesperson Jonas Spencer and Floor Manager Jordan Baros. Everyone was very attentive to the issues and addressed everything needed. The price on the vehicle was very fair and I feel that all in all, everything went well. I would buy another vehicle from this dealer. Service after the sale is the real key for me on how well the process works. In addition, the service and re-conditioning department kept me in the loop continually on when the car would be ready for delivery. They excelled in all departments. More
Had received a "low oil" message while out of town (from Salem). Fearing a possible leak, I headed to the closest BMW service center (Eugene). Service advisor, JJ Lawson, arranged a loaner car for me, and g Salem). Fearing a possible leak, I headed to the closest BMW service center (Eugene). Service advisor, JJ Lawson, arranged a loaner car for me, and got my car in for testing / inspection later that day. Thankfully, turned out to be a lot of nothing (at least for now) after diagnostic testing and repeated visual inspections. I really appreciated the effort to get me in and out in a timely fashion. JJ especially, and the rest of the crew, were very understanding, helpful, cordial, and professional. Thanks for the great customer service experience! More
I had a great experience at BMW Eugene. I got a fantastic car at an amazing price. It was handled quickly and such friendly people! Thanks! I got a fantastic car at an amazing price. It was handled quickly and such friendly people! Thanks! More
They were very friendly and helpful and very informative. We appreciate them for all their time and effort and the friendliness to spend time to explain things to us. . We appreciate them for all their time and effort and the friendliness to spend time to explain things to us. . More