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BMW of Eugene

Eugene, OR

4.8
208 Reviews

2100 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 208 reviews

July 04, 2025

I brought my car in to this dealership and they Handle problems professionally and honest More

by Lavananh438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Jul 07, 2025 -

BMW of Eugene responded

We are thrilled that our team could provide a five-star experience for you! Thank you for choosing BMW of Eugene and for sharing your support. Drive safely!

July 03, 2025

The service team always comes through. They provide a level of care that is attentive, thorough and empathetic. I don’t get that level of care at any other service provider. More

by Dawn K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Jul 07, 2025 -

BMW of Eugene responded

Dawn, thank you for sharing your positive review of our Service Department! We appreciate your loyal business, and we look forward to welcoming you back to BMW of Eugene in the future.

June 28, 2025

Garry Loar and Ann Bashor were Supper Friendly and professional without the used car salesman hype!!!! More

by gary.gortz
Recommend Dealer
Yes
Employees Worked With
Garry Loar and Ann Bashor
Jul 02, 2025 -

BMW of Eugene responded

Gary, we're happy to hear that Garry and Ann provided you with a friendly and professional experience at BMW of Eugene. Thanks for the shoutout!

June 26, 2025

These folks were very friendly and courteous. I went there for service and they not only did a great job, but saved me money! More

by Bmwguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Farmer
Jun 26, 2025 -

BMW of Eugene responded

We're delighted to hear that our team at BMW of Eugene provided friendly and cost-effective service! Thank you for sharing your experience, and we look forward to assisting you again in the future.

June 14, 2025

Everyone was super helpful and friendly. Tennen was exceptionally attentive and facilitated our purchase. We had the best experience and my wife is super happy with her x3. More

by Martz314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Conradt
Jun 16, 2025 -

BMW of Eugene responded

We're delighted to hear that Tennen and the team at BMW of Eugene made your experience a great one. Enjoy the new X3!

June 12, 2025

Everyone at BMW of Eugene provided me with friendly, polite and professional service. Also, the overall service was performed to the highest degree of excellence. More

by John44eckels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Lawson
Jun 13, 2025 -

BMW of Eugene responded

John, thank you for the wonderful feedback! We're delighted to hear that our team at BMW of Eugene provided top-notch service. We appreciate your support and look forward to serving you again in the future!

June 10, 2025

Terrible follow thru on information. Unknowlegable financial staff. Didn’t put temporary permit in car. Then lied that it was fed ex’d. Will never do business again. More

by Mylabharley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James
Jun 13, 2025 -

BMW of Eugene responded

I'm sorry to hear about your experience with our team. We strive for transparency and efficiency, so it's concerning to read this feedback. I'd like to look into this for you so please contact me at the email address below with your full name and phone number. Also, when you contact me, please list the name "Mylabharley" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

June 07, 2025

My needs were met by the staff in a very professional and thorough way. They were helpful, and knowledgeable in all aspects of the transaction. More

by cruznjake08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
samuel Hill, Brad Mason, Andrew Conradt, Christian Krieves, Debra Long
Jun 09, 2025 -

BMW of Eugene responded

We're delighted to hear that our team at BMW of Eugene provided a professional and thorough experience for you. Thank you for the positive feedback, and we hope you're enjoying your new vehicle, Jake!

June 07, 2025

Everyone was so friendly and accommodating. I felt very taken care of. I would highly recommend the service department to anyone. More

by mlm1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ, Richard Schutt
Jun 09, 2025 -

BMW of Eugene responded

Thank you for the wonderful feedback! We're delighted to hear that our team at BMW of Eugene made your experience a positive one. We appreciate your recommendation and look forward to serving you in the future!

June 06, 2025

Was surprised at the personal info I was asked when paying cash purchased two vehicles in the past 4 years without being asked personal info. More

by Ronda
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 09, 2025 -

BMW of Eugene responded

Thank you for your feedback! At BMW of Eugene, we strive to ensure a smooth transaction process while adhering to necessary protocols. We appreciate your understanding and are here if you have any further questions or concerns.

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