BMW of Escondido
Escondido, CA
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I worked with michael duplessis, he is a very helpfull individual. His communication was excelent and he described all the work that was performed on my vehicle. He even was n ice enough to give me a free individual. His communication was excelent and he described all the work that was performed on my vehicle. He even was n ice enough to give me a free loaner vehicle for me to drive while my vehicle was worked on. I will refer my friends and family to go to bmw of escondido. More
I took my 3 series in for service at Brecht BMW of Escondido. I was hearing a squeak that came from the air conditioning everytime I turned it on. I was always told that BMWs are not known for their Escondido. I was hearing a squeak that came from the air conditioning everytime I turned it on. I was always told that BMWs are not known for their air conditioners but the noise was the frustrating part. My issue was resolved within the day, which was great because it is always difficult not having your own vehicle and my air conditioner has never worked better, thank goodness because it has been hot here lately! Kudos to the team at Brecht BMW in Escondido! They were friendly, courteous, efficient and solved my problem, 5's all around! More
Always professional and friendly, John and his staff consistently serviced my BMWs with efficiency and expertise for the past seven years. John readily addresses issues that arise with my BMW and ensur consistently serviced my BMWs with efficiency and expertise for the past seven years. John readily addresses issues that arise with my BMW and ensures repairs are completed in a timely manner. I would highly recommend John Coons and Escondido BMW service to anyone. More
I have been dealing with BMW of Escondido for the past five years. The service I receive is outstanding and the staff, especially my service advisor, John Coons, make every effort to ensure I am satisfie five years. The service I receive is outstanding and the staff, especially my service advisor, John Coons, make every effort to ensure I am satisfied with the work they do on my car. I would highly recommend this dealership for its honesty, reliability and eagerness to provide the best service in the business. More
They were fast and relatively cheap. And super friendly. I didn't have to wait in line and car ready same day. I wish BMW had longer grace period for it's warranty. Overall, much better than I expected. I I didn't have to wait in line and car ready same day. I wish BMW had longer grace period for it's warranty. Overall, much better than I expected. I plan on going back if I need more maintenance on my x5. Thanks. More
This dealership delivers excellent service far and away better than their competition. My service advisor John Coons has delivered consistent professional advice and service for my 2002 M5 over the last s better than their competition. My service advisor John Coons has delivered consistent professional advice and service for my 2002 M5 over the last several years. I wouldn't trust anyone else with my vehicle. Some examples of John's excellent advisements come in the form of what service needs to be completed and what doesn't. He's not in the business to up-sell or persuade someone to buy additional services one doesn't need. He's a straight shooter and tells you the truth regarding your vehicle. If you're looking for a dependable, quality facility to service your BMW, look no further than John Coons at BMW of Escondido. More
After purchasing a BMW M3 I was particular about who I would let service my car. I was refered to John Coons in the service department. After the first time John worked with me there was no one else I wou would let service my car. I was refered to John Coons in the service department. After the first time John worked with me there was no one else I would allow to touch my car. I had many options that were much closer but I went out of my way just to make sure that he was the one who serviced my car. John was always very professional and clear about what was needed for my car. Everything was always exactly as John said it would be. If you own a BMW he is the guy to take your car to. Thanks John! More
Great experience. Very friendly people. I didn't feel normal pressure to buy which I felt at other BMW location in San Diego. I would definitely go back and will get all of my service completed there, e normal pressure to buy which I felt at other BMW location in San Diego. I would definitely go back and will get all of my service completed there, even though they are further away than the other dealership. Very Impressed! More
I took my BMW 535i in during Memorial Weekend to have my breaks worked on. I was greeted by an attendent quickly. I then sat down with Michael and went over my service issues. After discoving how affordable breaks worked on. I was greeted by an attendent quickly. I then sat down with Michael and went over my service issues. After discoving how affordable my service was I upgraded and bought the CAR SPA package Michael offered me. he then got me me a loaner 3 series for the weekend. After enjoying a long weekend I picked up my car Tuesday. Michael took me to my car and it look brand new and actually drove much smoother. I will definitley will only take my car to BRECHT Escondido for service and will be upgrading to a 7 series soon. Thank you More