BMW of Escondido
Escondido, CA
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Showing 370 reviews
Always professional and friendly, John and his staff consistently serviced my BMWs with efficiency and expertise for the past seven years. John readily addresses issues that arise with my BMW and ensur consistently serviced my BMWs with efficiency and expertise for the past seven years. John readily addresses issues that arise with my BMW and ensures repairs are completed in a timely manner. I would highly recommend John Coons and Escondido BMW service to anyone. More
I took my 3 series in for service at Brecht BMW of Escondido. I was hearing a squeak that came from the air conditioning everytime I turned it on. I was always told that BMWs are not known for their Escondido. I was hearing a squeak that came from the air conditioning everytime I turned it on. I was always told that BMWs are not known for their air conditioners but the noise was the frustrating part. My issue was resolved within the day, which was great because it is always difficult not having your own vehicle and my air conditioner has never worked better, thank goodness because it has been hot here lately! Kudos to the team at Brecht BMW in Escondido! They were friendly, courteous, efficient and solved my problem, 5's all around! More
Harris always provides excellent service, and he's very helpful and friendly. I've worked with him for several years, and he's always delightful. I also like the dealership very much. They're easy to helpful and friendly. I've worked with him for several years, and he's always delightful. I also like the dealership very much. They're easy to work with, very customer oriented, do excellent work and hire good people. The service is consistent and always excellent. More
Came in to browse around and felt very welcomed. Great selection of vehicles to choose from. Great facility. The dealership is conveniently located in a place that I could see it very good so I did not ha selection of vehicles to choose from. Great facility. The dealership is conveniently located in a place that I could see it very good so I did not have problems finding it. Talked to an employee named Ryan that who was very informative More
I worked with michael duplessis, he is a very helpfull individual. His communication was excelent and he described all the work that was performed on my vehicle. He even was n ice enough to give me a free individual. His communication was excelent and he described all the work that was performed on my vehicle. He even was n ice enough to give me a free loaner vehicle for me to drive while my vehicle was worked on. I will refer my friends and family to go to bmw of escondido. More
I have had a wonderful experience at BMW of Escondido over the past years. Having purchased many cars throughout my life, I honestly feel this dealership exceeds all of my expectations. Purchasing a new over the past years. Having purchased many cars throughout my life, I honestly feel this dealership exceeds all of my expectations. Purchasing a new or used BMW from "my" salesperson-Don Heine, has been an effortless experience. I always receive prices that are more than fair without having to negotiate for hours. The experience I have with my service rep-John Coons, has been nothing short of miraculous. Aside from treating us with his usual professional expertise he has taken the "BMW Experience" to another level, let me explain. I am fortunate enough to give each of my 3 children their own BMW. As a parent I want them to drive what I consider the safest cars available. John has given all of us, my wife and I included his personal cell phone number. The comfort in knowing he is always there for me and my children cannot be measured if something "comes up" out of the ordinary. He has come in on his day off to help my son who had a problem-this type of dedication keeps me returning to BMW of Escondido. I would wish all perspective purchasers to experience this type of a relationship-I would NEVER think of going elsewhere! Sincerely, Neil Miller More
I had an excellent experience with Harris. He went above and beyond what he needed to do to help me feel at ease with my car's servicing. I have never walked away feeling so good about whose hands my car wa and beyond what he needed to do to help me feel at ease with my car's servicing. I have never walked away feeling so good about whose hands my car was in. I will never do to another dealership again. More
I have always been impressed with the service at BMW of Escondido. My service person michael duplessis is a really cool guy, he always helps me out and does whatevers possible to get me in and take care of Escondido. My service person michael duplessis is a really cool guy, he always helps me out and does whatevers possible to get me in and take care of me and my car. I especially like how professional all the employees are and how polite they are when I drive in for service. I would definitely recommend this dealership to all my BMW friends. More
The customer service is superior! I always leave happy and satisfied. I recommend this dealership service department to any BMW owner. The facility is always clean, and the staff are always professiona and satisfied. I recommend this dealership service department to any BMW owner. The facility is always clean, and the staff are always professional and helpful. I will continue my business with this service department. More
I brought in my car fir service, John Coons was my advisor. He was very friendly and talked me through what my car needed and how long it would take for it to be ready. Gave me recommendations on how advisor. He was very friendly and talked me through what my car needed and how long it would take for it to be ready. Gave me recommendations on how to keep my car running smoothly. Was very happy with my visit. He was great. More

