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BMW of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.6
537 Reviews
Call Dealership (915) 778-9381
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6318 Montana Ave

El Paso, TX

79925

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Showing 537 reviews

November 02, 2026

They did not take notes on the repairs that needed to be done. Unfortunately they don’t keep me informed on my back order. The dealership won’t provide me a loaner Until the gas tank will arrive, even thou More

by mgrisman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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October 22, 2026

They always take care of me and my vehicles. I have been buying and servicing with BMW of El Paso since 2008 when the service was horrible to know in 2026. The current management in all areas im More

by RyansX3MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina, Alejandra, Andrew
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Oct 23, 2026 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2026

Great service always, never have any issues with Karina, she is a great advisor, highly recommended. More

by Juan Villalobos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
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Oct 18, 2026 -

BMW of El Paso responded

Hi Juan, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2026

Very good customer service. MrDiaz was extremely helpful. Will most definitely recommend this place to anybody More

by posaluna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Diaz
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Oct 15, 2026 -

BMW of El Paso responded

Hello, we're happy you found Diaz to be so supportive during your experience here at BMW of El Paso. Thanks again for the recommendation, and have an amazing day!

October 10, 2026

This is one of many cars we have bought from BMW El Paso. We have always enjoyed ourself here and it is a super easy process. More

by royonto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec
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Oct 12, 2026 -

BMW of El Paso responded

Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2026

Great customer service. Had a minor emergency and Jahaira was quick to call and very helpful. More

by mvmedic10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira
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Oct 12, 2026 -

BMW of El Paso responded

Hi, thanks for your praise and kind comments about Jahaira. We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2026

Karina. Is my Service adviser always on point, great communication skills. Very professional, Highly recommend Her to my friends. More

by oliveraos10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
Print
Sep 29, 2026 -

BMW of El Paso responded

Hello, we're happy to hear you had such a positive experience with Karina! Thanks again for the recommendation, and have an amazing day!

September 25, 2026

Bad experience, bad treatment, high prices and non competent services, I consider bmw from now on a low level car More

by yazidatieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro Navarro and Alejandra the asisit manager
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September 21, 2026

Love the dealership, very professional my service advisor name is Carlos Prieto he is another reason I continue my relationship with the dealership. He is very Knowledgeable, professional. Very easy to commu More

by mmorales621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Print
Sep 23, 2026 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2026

Staff is very friendly and carina is great. Customer service and explanation of all services and what needs to be done. ✅ Thanks More

by perrykerney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina
Print
Sep 12, 2026 -

BMW of El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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