78 Reviews of BMW of El Cajon - Service Center
South County is such a warm, inviting family environment. Everyone is so happy to be there and so helpful. They know I'm extremely picky and particular with my car and go out of their way to help. The loaner Everyone is so happy to be there and so helpful. They know I'm extremely picky and particular with my car and go out of their way to help. The loaners are always clean and shiny as well, so it helps if I need to have a car for business. Other dealerships in SD can be very cold, sterile, and rude. I tried (and never went back to) two others before finding South County. I even drive out of my way from my office in Poway to get there just for the smiles and quality of work!! More
The service department of BMW South County was nothing short of outstanding. As soon as you pull up you are greeted by a friendly staff member. As a new member to the BMW family and not really knowing wha short of outstanding. As soon as you pull up you are greeted by a friendly staff member. As a new member to the BMW family and not really knowing what to expect, this was the perfect place to go to. Natasha was amazing and will ensure that all your questions or concerns are handled with the up most professionalism! AWESOME PLACE TO GO! More
Unparalleled service - from a guy who's as particular about his vehicle as I am, it's the highest compliment I can pay to South County BMW and specifically Natasha Silveira (Service Advisor) and Nick Owe about his vehicle as I am, it's the highest compliment I can pay to South County BMW and specifically Natasha Silveira (Service Advisor) and Nick Owen (Technician). Testament to their service level is the fact that they're a 50 mile round trip drive for me - when there are 2 other BMW dealerships much closer. Follow up, follow through, and damnit, give me an accurate time estimate on how long you'll have my car - this is what I appreciate from Natasha and Nick and this is why I'm highly recommending South County BMW's Service Department. More
Ryan was beyond patient helping me establish a new Bluetooth connection, he was able to walk me through the set up from my home phone while sitting in my car. Unfortunately we didn't purchase our new Bluetooth connection, he was able to walk me through the set up from my home phone while sitting in my car. Unfortunately we didn't purchase our new BMW from South County, but regardless, they have treated us like we did. Great service and so helpful with all the little tech questions I have. More
I have taken my new BMW there repeatedly for minor repairs. They have never had the car ready when promised. On two ocassions they had it all day, only to not even touch it. I think the Service staff repairs. They have never had the car ready when promised. On two ocassions they had it all day, only to not even touch it. I think the Service staff try hard to please the customer, but the dealership lacks the resourced to produce good quality work when promised. Would not recommend service at this dealer. So why buy there iF you have to go to another dealer for good service ? More
Their prices are the Best around. I've had to repair two windshields and they have gone above and beyone for me every time I've brought my car in for service. I've been to several others and they are not a windshields and they have gone above and beyone for me every time I've brought my car in for service. I've been to several others and they are not as good as what I've experienced here. More
I bring in my 328 in for service here all the time. Great service and professional attitude. Highly reccomended. I only have had one problem in 8 years and that was quickly rectified to my satisfacti Great service and professional attitude. Highly reccomended. I only have had one problem in 8 years and that was quickly rectified to my satisfaction. I'm looking for a new BMW now since mine is getting up there in age and I found their website really useful and easy to use. <A HREF="http://www.cunninghambmw.com">www.cunninghambmw.com</A> It was so much better than san diego bmw's or brecht bmw's website. More
I had bad experiences with BMW of San Diego in terms of poor service and arrogant sales jerks. Cunningham is only family owned BMW dealer in San Diego. They have been friendly, honest and always took great poor service and arrogant sales jerks. Cunningham is only family owned BMW dealer in San Diego. They have been friendly, honest and always took great care of me. When I had to have suspension work done on my 1996 BMW 328is they were honest and put me in a new BMW loaner car for a week until the major work was completed. No other dealer would do this and BMW of San Diego would give you a cheap Toyota crappy loaner car if that. I would say that Cunningham BMW and Harloff have best prices on new and used BMW cars. More