BMW of El Cajon - Service Center

Extremely happy customer. I was there for a schedule free oil change for my BMW. Everyone was very courteous and polite and helpful, the service was done defore the given time I was there for a schedule free oil change for my BMW. Everyone was very courteous and polite and helpful, the service was done defore the given time and waiting for my car was enjoyable, waiting room had a flat TV, a small fridge with cold water and of course a very high tech coffee maker that can prepare you anything you need by a touch of a finger. Another impressive detail is that they have a basket filled with fresh beautiful flowers for customers, given to them when they leave. Because of this and more I've been with BMW for several years and will probably continue there for many more. More

Fantastic Customer Service I've been going to BMW of El Cajon for a number of years. I have never been disappointed with my service advisor or the service on my vehicle. Danie I've been going to BMW of El Cajon for a number of years. I have never been disappointed with my service advisor or the service on my vehicle. Daniel provided me with an honest evaluation of what my service would cost, and the service always completed promptly. I have recommended this dealership to my friends because I know they would be taken care of on each and every visit. More

645ci Service If you want excellent service, go to Terry Vestal, he is the most honest, helpful and courteous guy in town. You are awesome Terry! Thank you!! You de If you want excellent service, go to Terry Vestal, he is the most honest, helpful and courteous guy in town. You are awesome Terry! Thank you!! You deserve a pay raise for the type of excellent customer skills you offer! More

Terry Vestal On my last visit I learned that I will always go to Terry Vestal to get service, the most helpful and courteous guy in town. Thank you Terry for gett On my last visit I learned that I will always go to Terry Vestal to get service, the most helpful and courteous guy in town. Thank you Terry for getting things done! More

Excellent service As soon as I arrived, Terry walked over to provide assistance. Terry was very articulate to resolving issues with my bmw. Kudos to Terry & the servi As soon as I arrived, Terry walked over to provide assistance. Terry was very articulate to resolving issues with my bmw. Kudos to Terry & the service dept. Sincerely, Philipp G Lim Major USAF Retired More

service took BMW in due to screw in tire - had to buy new tire - service provided was prompt, courteous and even got the car washed - nice group of people took BMW in due to screw in tire - had to buy new tire - service provided was prompt, courteous and even got the car washed - nice group of people More

Friendly and timely manner The best dealership so far for us, clean and relaxing environment while waiting, all personnel are very cordial and courteous, service was always exce The best dealership so far for us, clean and relaxing environment while waiting, all personnel are very cordial and courteous, service was always excellent and when you drive your car out of the dealership you have peace of mind that they gave you the bra and honest service More

BMW of El Cajon I brought my 2013 328i in for servicing because the hood release stopped working. While the car was in I also wanted an oil change since the last one I brought my 2013 328i in for servicing because the hood release stopped working. While the car was in I also wanted an oil change since the last one occurred a year prior. Brent Mattraw was my service advisor. Brent checked the service advisories and found a recall for a thermostat so this was added to the work order. I was called later in the day and advised to replace the two front tires that were run flats. I authorized the additional work. I was called the next morning and the car was completed and had been washed and vacuumed. Overall I was very satisfied with both Brent and the car service. Tom of Spring Valley. More

First Service Excellent service and turn around time. My Advisor Garrett was prompt with calling me when my car was complete and made sure I was offered refreshment Excellent service and turn around time. My Advisor Garrett was prompt with calling me when my car was complete and made sure I was offered refreshments while I was waiting. More

First visit and treated like a long time customer We are from AZ and had a 'Service engine' light. Took the car in and was treated by everyone like I had been coming there for years....friendly, helpf We are from AZ and had a 'Service engine' light. Took the car in and was treated by everyone like I had been coming there for years....friendly, helpful, professional. Matt (service advisor) explained what to expect and made recommendations for service that was due. I was in and out within a very reasonable time, car ran great and we safely returned to AZ with no problems. More