BMW of El Cajon - Service Center

My feedback At the El Cajon dealership everyone was very courteous and helpful, the service was done before the given time. Because of the great experience I've b At the El Cajon dealership everyone was very courteous and helpful, the service was done before the given time. Because of the great experience I've been with BMW for several years and will continue there for many more. More

Excellent service. As always our experience was exceptional, especially the dependability and trustworthiness of BMW of El Cajon. Matt Moore is our favorite advisor, ve As always our experience was exceptional, especially the dependability and trustworthiness of BMW of El Cajon. Matt Moore is our favorite advisor, very honest, friendly and dependable. Overall satisfaction is a ten. More

car repairs Everything from when I pulled up to when I drove out another owner was great every person had a smile on their face every Vibe was good and I had a sp Everything from when I pulled up to when I drove out another owner was great every person had a smile on their face every Vibe was good and I had a special coupon for BMW of El Cajon always has some kind of deal or special going on if you asked them or receive coupons from their mailing list my service advisor followed up with me and told me all the specifics very Timely and also was a very polite gentleman. Also they have water in a fridge with their own dealerships name in printed as the paper logo wrapped around the bottle which I think is kind of unique and you can either wait for your car if it's a quick fix they have shuttles for your ride if the car is only going to take a few hours to fix or less than one business day if you look close or if you live far away or it's going to take more than a day or two they will give you a loaner buy option all you have to have the full coverage insurance a credit card that is valid and a driver's license More

Excellent Service I recently moved to the area and had to find a new BMW dealership to take my car for service. It was recommended to me by another BMW owner to try ou I recently moved to the area and had to find a new BMW dealership to take my car for service. It was recommended to me by another BMW owner to try out BMW of El Cajon. I had a great experience working with Daniel Luker. He was professional and informative about what they would be doing for this service. They completed the work very quickly and gave me back my car nice and clean with a fresh wash and vacuum. I would definitely recommend this dealership. More

Awesome as always Brought my BMW i3 for its 2 yr service as the computer message in the car annunciated this event. Garrett was friendly and extremely helpful in thorou Brought my BMW i3 for its 2 yr service as the computer message in the car annunciated this event. Garrett was friendly and extremely helpful in thoroughly checking on my i3. He explained that the service and re-call items would be addressed and rectified; and that the fixes would be done expeditiously. He communicated and recommended additional service (tire alignment) which was badly needed as I was totally unaware of the uneven tire wear occurring. In the end I was presented with a nice flower arrangement which was a nice touch. I really appreciated the caring attitude Garrett had with me and the service of my car. I highly recommend his services which I believe is a reflection of the overall care and attitude of the BMW of El Cajon team. Thanks! More

Always excellent service! Everyone is friendly and professional! I take my car to this dealer for oil changes and I always get great service! Everyone is friendly and professional! I take my car to this dealer for oil changes and I always get great service! More

Excellent service. I've had nothing but great service from this dealership. I bought my 2007 335i coupe from them (Albi P was my sales guy) and have had it serviced the I've had nothing but great service from this dealership. I bought my 2007 335i coupe from them (Albi P was my sales guy) and have had it serviced there (Brent M. is my service writer) for as long as I've owned it. I live in Clairemont and could easily take my vehicle to another BMW dealer within a few miles of my house but Brent has won my car heart with excellent service each time I come. Correspondence, either over the phone or through email is always prompt (within 24hrs and usually much less) and the service department has always fixed things right the first time. If they think my vehicle might be in for an extended period of time, I'm always offered a loaner. There's something be said for building a rapport with the people who take care of you and that's what I've done with the team at El Cajon BMW. Side note about the dealership...it was recently renovated and the showroom is immaculate. I've always been greeted with offers of some sort of cold beverage. If you purchase your car there, you get free unlimited car washes. Looking forward to my next visit!! Thanks El Cajon BMW! More