78 Reviews of BMW of El Cajon - Service Center
service is impeccable, efficient and very professional any problem I have had with my car has been taken care of with professionalism and efficiency I am more than satisfied with bmw of El Cajon thanks Ma any problem I have had with my car has been taken care of with professionalism and efficiency I am more than satisfied with bmw of El Cajon thanks Matt. More
Great service Service department is great, my vehicle was ready when promised. They even took care of other warranty parts that I didn't even know about. I also lik Service department is great, my vehicle was ready when promised. They even took care of other warranty parts that I didn't even know about. I also like the convenience of loaner vehicles. More
Great Customer Service Through all the years I have serviced my vehicle at BMW El Cajon I have never been disappointed. This last service visit was no exception. Daniel Lu Through all the years I have serviced my vehicle at BMW El Cajon I have never been disappointed. This last service visit was no exception. Daniel Luker, my service advisor always kept me updated and informed. I believe he consistently delivers the core values I have experienced with my interaction with BMW El Cajon. More
Joe was Amazing. My experience was great. I feel privileged to have a BMW and my service representative, Joe went out of his way to make sure I was happy. BMW also is My experience was great. I feel privileged to have a BMW and my service representative, Joe went out of his way to make sure I was happy. BMW also is not only reasonable with oil changes but I would rather deal with mechanic's who are trained to service European vehicles. More
Excellent service every time! Thank you Terry V. and tech for correcting my problem with the headlights! Terry continues to deliver on his commitments and that is why I continue to Thank you Terry V. and tech for correcting my problem with the headlights! Terry continues to deliver on his commitments and that is why I continue to return to this dealership... thanks to everyone involved-from the greeter, service advisor, techs, and car washer. -Gerry G. More
Best BMW dealer in San Diego County I've been purchasing and servicing my vehicles at this location since 1999, when they were under the ownership of Rug Cunningham as Cunningham BMW. I I've been purchasing and servicing my vehicles at this location since 1999, when they were under the ownership of Rug Cunningham as Cunningham BMW. I've experienced service and assistance from San Diego BMW, Vista BMW, Murrieta BMW, and none of these dealers hold a light to El Cajon BMW. I can assure weather you in the market for a new, used, certified per-owned or just service for your existing, look no further that El Cajon BMW. 100% satisfaction in sales and service is what you will receive time and time again. More
Service Center Excellent Service. Check timely eventhough I was late. And my advisor Michael Parker was excellent. Every step of the process was professional and exc Excellent Service. Check timely eventhough I was late. And my advisor Michael Parker was excellent. Every step of the process was professional and excellent. And eventhough I made to the dealer 2 min before end of their shift everyone pitched in to see me out the door, car services, washed and flowers given to me at the end of it all. Is that awesome or what. Luv'ing my car and my dealership, El Cajon, CA. Blessed👍🏾🏆💐😎😊🎶💯 More
14,000 check up Joe Caffrey reviewed what service would be provided and also informed me of the recall - everything was done as stated which included wash and vacumn Joe Caffrey reviewed what service would be provided and also informed me of the recall - everything was done as stated which included wash and vacumn of the car before pickup. Loaner was provided More
First Time Here First time to this BMW dealership (or any BMW dealership in San Diego) since relocating from Orange County (my dealer of choice in Orange County is Cr First time to this BMW dealership (or any BMW dealership in San Diego) since relocating from Orange County (my dealer of choice in Orange County is Crevier BMW). Read Google and Yelp reviews and was also referred to by my mechanic who services my vehicle (oil changes, etc.) since the free maintenance from BMW had expired. My 328i is still under CPO. Check engine light came on and it was diagnosed as two oxygen sensors that needed to be replaced. This was covered under California Emissions warranty so their was no deductible. Setting up an appointment was very easy on their website and I was even contacted to see if I required a loaner vehicle. When I arrived, I was greeted immediately and all the paper work for both service and loaner were processed very efficiently. While processing, I decided to have some other maintenance items to be performed to maximize my time (since my vehicle was at the dealer) - so I had an oil change and the air filter replaced (these items were due for service in 2,000 miles). I was updated several times by Mike and they also informed me that the oil filter housing was leaking and would be covered under CPO ($50 deductible). A multipoint inspection was also performed and no other issues were found. The service, loaner vehicle and overall experience exceeded my expectations. If I should require any further warranty work, BMW El Cajon is the place to go. Their oil change services are also pretty competitive ($79.95). More
Great service experience! I purchased my BMW 328i station wagon in December 2015 at BMW of El Cajon and I'm more than happy for all the great service and customer experience I I purchased my BMW 328i station wagon in December 2015 at BMW of El Cajon and I'm more than happy for all the great service and customer experience I have had so far. Daniel helped me with my first service this week and his excellent communication skills, product knowledge and customer focus made it another great experience for me. Car was ready as promised nice and clean and in addition he surprised my wife with flowers which we very much appreciated. Thanks again and I'm looking forward to our next appointment.. More