BMW of El Cajon

From the moment I ordered the car with Ron Mangseth to signing paperwork with Jeff Waters to taking delivery of my new M3, BMW South County took care of me every step of the way. My Salesman Kailash Joshi signing paperwork with Jeff Waters to taking delivery of my new M3, BMW South County took care of me every step of the way. My Salesman Kailash Joshi treated me with the greatest courtesy and service. Kailash arranged for me to pick up my new BMW M3 at the BMW Performance Center in South Carolina. Every step of the way, Kailash kept me informed and ensured that everything was in order and on its way. After taking delivery of the vehicle and driving it back to San Diego from the BMW Performance Center, Kailash routinely checked in with me to make sure my BMW experience was being fulfilled. He made sure the car was driving well and that I was still on my way back home. I did not expect this kind of service and was very impressed to see that I was being checked on. I wouldn't recommend anyone else to be my Salesman except Kailash Joshi. His professionalism and calm personality makes him pleasant to work with. I never once had any problem along the way and he made it the ideal car buying experience. I HIGHLY RECOMMEND BMW South County to be your BMW Dealership of choice. Whether it be for sales or service. More

Mike was my favorite Salesman ive ever dealt with, he was helpful, knowledgable and very funny, me and my wife had a great time with mike. We would definitly recommend anyone looking to buy a car to go see m helpful, knowledgable and very funny, me and my wife had a great time with mike. We would definitly recommend anyone looking to buy a car to go see mike. We love our 328 we bought its a great car, thanks again BMW South County! More

We were looking for a BMW 3 series but end up with a nice BMW 528 at good price as well as reasonable maintenance package. Mike Vasquez provides an excellent service in showing all the nice tricks of the car BMW 528 at good price as well as reasonable maintenance package. Mike Vasquez provides an excellent service in showing all the nice tricks of the car and answering all our questions about financing and trade in of our previous vehicle. We highly recommend this dealer! More

Kailash ensured a first class experience from start to finish. We knew what we wanted, down to the option, and rather than try to sell us something close because it was in stock or could be easily located finish. We knew what we wanted, down to the option, and rather than try to sell us something close because it was in stock or could be easily located, Kailash ordered exactly the one we wanted. Kailash is truly professional and very very transparent. Kailash is very knowledgeable about various options and took time to explain pros and cons clearly and let us make the choice instead of pushing any options on us. Kailash gave us the best price compared to 10 dealers that I contacted. At delivery, finance manager Francesco offered some standard add-ons (extended warranty, paint protectant, etc), which we declined, and to our surprise and relief, while these items were "suggested" to us as valuable options, there was no hard sell as I have experienced elsewhere. At delivery, Kailash spend close to 2 hours explaining all options and stayed with us from 6:30 PM to 9:30 PM until final signatures are done. We strongly recommend Kailash and SouthCounty BMW. This is our 2nd BMW we purchased within a year at Southcounty and extremely pleased with them. More

Thank you for your impeccable service during the purchase of my husband's dream car. You have gone over and above in every way. Your care and concerns with our need and expectations are exceptional!!!! Be of my husband's dream car. You have gone over and above in every way. Your care and concerns with our need and expectations are exceptional!!!! Best regards, Thank you so much Theresa and Richard More

Kailash ensured a first class experience from start to finish. We knew what we wanted, down to the option, and rather than try to sell us something close because it was in stock or could be easily locate finish. We knew what we wanted, down to the option, and rather than try to sell us something close because it was in stock or could be easily located, Kailash ordered exactly the one we wanted. The opening price was exactly what we'd hoped to pay, so there was no need for the tiresome negotiation often required when purchasing a car. Kailash kept us up to date via email at every point, from the time the vehicle was scheduled to go to the assembly line through delivery. He even knew the name of the ship on which it made its way across the Atlantic. He definitely provided the personal touch throughout the process. When we ordered the car we were sure to leave with a detailed breakdown of every component of the final cost of the car. When we arrived to pick up the car the figures matched exactly what we anticipated. At the delivery the finance guy offered some standard add-ons (extended warranty, paint protectant, etc), which we declined, and to our surprise and relief, while these items were "suggested" to us as valuable options, there was no hard sell as I have experienced elsewhere. Kailash finished the delivery with a comprehensive review of the car and all of its features, and encouraged us to come back any time for another orientation. I will refer anyone who utters the letters "BMW" to Kailash without reservation. More

low key sales process; friendly; delivered car to me after finishing the detailing; good aggressive price. sTayed with the process after our initial conversations. Thought I was going to buy from somewh after finishing the detailing; good aggressive price. sTayed with the process after our initial conversations. Thought I was going to buy from somewhere else but they stayed on top of things in a nice low key manner. More

My overall experience with BMW South County and Kailash Joshi in particular was phenomenal. I did quite a bit of shopping and price comparisons online and ended up contacting this dealership through their Joshi in particular was phenomenal. I did quite a bit of shopping and price comparisons online and ended up contacting this dealership through their internet sales department. The moment I arrived at the dealership Mr. Joshi was ready, he had the car prepared for a test drive (although I ended up buying a different car), had a detailed history of the vehicle ready to share, was able to walk me through every feature on the car and answer every question without having to refer to a manual. Throughout the sale the entire BMW sales team was very friendly, courteous and professional. I was able to negotiate the value of my trade in separate from the sales price of the car, which most dealers try to combine, with no fuss. They had extremely competitive rates and didn’t try to sneak in any add-ons during the signing of the loan docs. Mr. Joshi was very professional, patient, knowledgeable and most importantly not a high pressure salesmen. I would recommend him to anyone considering a BMW and will think of him first when considering a new car. More

My overall experience was exceptional. The pricing however, compared to other dealers in the same general area (San Diego/Riverside County) with whom I spoke, were offering the same vehicle package at however, compared to other dealers in the same general area (San Diego/Riverside County) with whom I spoke, were offering the same vehicle package at a lesser price. Still though, because San Diego South County BMW was closer to my home and because I bought my first BMW (a 2003 325I) there when it was called Cunningham BMW, I selected them. The agent with whom I worked, Mr. Joshi, was superb to the extent that I will recommend him to others I know who may be in the market for a BMW. On a scale of 1 to 10 with 10 being the best, I rate Mr. Joshi a "10" in every aspect of customer service. The BMW Team is fortunate to have him and the BMW Team is also fortunate to have Mr. Hannity (?), the employee with whom we worked the financing piece. Like Mr. Joshi, Mr. Hannity's customer service was exceptional in every regard. More

I had a very positive experience during my purchase at South County BMW. Although there were a few glitches in the details of the car ( ie wasnt pre-certified) my sales person Rick Cohen was great. He was South County BMW. Although there were a few glitches in the details of the car ( ie wasnt pre-certified) my sales person Rick Cohen was great. He was informative, patient, helpfull and has followed up with me after my purchase several times. He needs a raise!! Nanette Leto DVM More