BMW of El Cajon

This is the first time in my life that I can say woking with a car dealership that offered me exceptional service. I felt that my best interest was put first before anything else. Kailash Joshi sales proce with a car dealership that offered me exceptional service. I felt that my best interest was put first before anything else. Kailash Joshi sales process was very good, his follow up process is second to none. Nice work Kailash!! More

This is the third new BMW i've taken ownership from BMW South County. I'm a loyal customer because they ALWAYs provide the best service i've experienced anywhere---Unlike the sales advisors/Managers at B South County. I'm a loyal customer because they ALWAYs provide the best service i've experienced anywhere---Unlike the sales advisors/Managers at BMW of San Diego, CA, who did to me as follows: 1. Ignored me when i was at their dealership. 2. Act as though i was bothering them when i had questions to ask. 3. When i asked them a question they answer it, then walked away. 4. When i tried to negotiate a sales/lease the manager high balled me during the negotiation process. However, i researched prices from BMW Palm Springs, BMW South County, but BMW of SD literally tried to rip me off with an extremely high lease rate for the same car/price. BEWARE of BMW of SD!!!!!! They are a bunch of snobs who will take advantage of you if your not an educated car buyer. On a positive note of my BMW purchase--BMW South County sales advisor Kailash Joshi provided the best customer service by far. He was always available when i had questions, and continuously followed up with phone calls/emails with answers. I expressed to him that i do not like being pressured when purchasing a new car so he let me go at my own pace. During the negotiation process, Mr. Joshi beat out BMW of Palm Springs, and by far BMW of San Diego by providing me the best price. Mr. Joshi's customer service is beyond reproach!!!! He always gave me the impression that i was part of the BMW South County family--A feeling that won over my confidence during the buying process. BMW South County will always be my #1 dealership recommended to all my friends, family, co-workers, etc. They will have my business everytime i'm in the market for a new BMW. More

Brandon was very helpful in answering all my many technical questions. He is a genuine enthusiast and knows BMWs, both new and old. It is important for me to know the truthful information and the det technical questions. He is a genuine enthusiast and knows BMWs, both new and old. It is important for me to know the truthful information and the details that to make a good decision on which car and options. He was always spot on with his answers. Kailash did a great job of taking me through the configuration, ordering, and European delivery processes for a new 135i. He balanced all of these elements and made a great price as well. Both Brandon and Kailash are great assets to the South County BMW team. Scott More

Gary is friendly, knowledgeable, trustworthy, patient and very accomodating. He immediately made my husband and I feel at ease and never once pressured us into making any decision regarding the purchase of t very accomodating. He immediately made my husband and I feel at ease and never once pressured us into making any decision regarding the purchase of the car for our son. We felt so comfortable with Gary, that we made the decision to purchase a new BMW that same weekend. More

Excellent in every aspect! Excellent customer service. Congratulations for investing in personnel like yours. Ricardo Delson was great and attentive to our wants. The area of expertise of your staff is a Congratulations for investing in personnel like yours. Ricardo Delson was great and attentive to our wants. The area of expertise of your staff is amazing and the environment great. I will definitely be going back in the near future. Congratulations. More

Upon arrival to look for a certified pre owned, we were greeted by Rick Cohen. With Rick's patience, guidance, honesty and passion for BMW, we left the dealership in our favorite BMW! Rick was very kind greeted by Rick Cohen. With Rick's patience, guidance, honesty and passion for BMW, we left the dealership in our favorite BMW! Rick was very kind and personable. He met our needs and found the car we needed. It's been less than 24 hours since we drove away in our BMW and I've already reached out to friends and told them to call Rick at BMW South County. The best part about Rick? He drives an 11 year old BMW. He truly believes in his product! Thanks! More

I usually don't like like to write reviews, but this time is different... I really would like to point out the outstanding service we received at the South County BMW. We came in as new customers looking for is different... I really would like to point out the outstanding service we received at the South County BMW. We came in as new customers looking for a Z4 ( with a promotional rate on the internet) and were greeted by Mr. Kailash Joshi. We have to say that he is the most respectful and gentle person we have ever encountered while looking to buy a car. Not only was he courteous and filled with knowledge , but he was sensible to our needs and extremely patient. The amazing way he handles himself made us feel right at home and ready to buy a car from this reliable and wonderful person. We made the right decision! The whole team involved in helping us get the credit really worked wonders for us, going out of their way to help us. There wasn't a second in which we felt pressured or insecure. What a pleasure to own a new BMW with such amazing service , but more so to have met Mr. Joshi , who we now consider a friend. It really makes all the difference where you buy your car and who you buy it from , and this is the best place to go if you are looking for the best! Thank you South County BMW and Mr. Joshi for making this a wonderful experience. Kindest regards Eduardo & Vivian Perlo More

South County is such a warm, inviting family environment. Everyone is so happy to be there and so helpful. They know I'm extremely picky and particular with my car and go out of their way to help. The loaner Everyone is so happy to be there and so helpful. They know I'm extremely picky and particular with my car and go out of their way to help. The loaners are always clean and shiny as well, so it helps if I need to have a car for business. Other dealerships in SD can be very cold, sterile, and rude. I tried (and never went back to) two others before finding South County. I even drive out of my way from my office in Poway to get there just for the smiles and quality of work!! More

The service department of BMW South County was nothing short of outstanding. As soon as you pull up you are greeted by a friendly staff member. As a new member to the BMW family and not really knowing wha short of outstanding. As soon as you pull up you are greeted by a friendly staff member. As a new member to the BMW family and not really knowing what to expect, this was the perfect place to go to. Natasha was amazing and will ensure that all your questions or concerns are handled with the up most professionalism! AWESOME PLACE TO GO! More

Unparalleled service - from a guy who's as particular about his vehicle as I am, it's the highest compliment I can pay to South County BMW and specifically Natasha Silveira (Service Advisor) and Nick Owe about his vehicle as I am, it's the highest compliment I can pay to South County BMW and specifically Natasha Silveira (Service Advisor) and Nick Owen (Technician). Testament to their service level is the fact that they're a 50 mile round trip drive for me - when there are 2 other BMW dealerships much closer. Follow up, follow through, and damnit, give me an accurate time estimate on how long you'll have my car - this is what I appreciate from Natasha and Nick and this is why I'm highly recommending South County BMW's Service Department. More