BMW of El Cajon

Excellent in every aspect! Excellent customer service. Congratulations for investing in personnel like yours. Ricardo Delson was great and attentive to our wants. The area of expertise of your staff is a Congratulations for investing in personnel like yours. Ricardo Delson was great and attentive to our wants. The area of expertise of your staff is amazing and the environment great. I will definitely be going back in the near future. Congratulations. More

Upon arrival to look for a certified pre owned, we were greeted by Rick Cohen. With Rick's patience, guidance, honesty and passion for BMW, we left the dealership in our favorite BMW! Rick was very kind greeted by Rick Cohen. With Rick's patience, guidance, honesty and passion for BMW, we left the dealership in our favorite BMW! Rick was very kind and personable. He met our needs and found the car we needed. It's been less than 24 hours since we drove away in our BMW and I've already reached out to friends and told them to call Rick at BMW South County. The best part about Rick? He drives an 11 year old BMW. He truly believes in his product! Thanks! More

I usually don't like like to write reviews, but this time is different... I really would like to point out the outstanding service we received at the South County BMW. We came in as new customers looking for is different... I really would like to point out the outstanding service we received at the South County BMW. We came in as new customers looking for a Z4 ( with a promotional rate on the internet) and were greeted by Mr. Kailash Joshi. We have to say that he is the most respectful and gentle person we have ever encountered while looking to buy a car. Not only was he courteous and filled with knowledge , but he was sensible to our needs and extremely patient. The amazing way he handles himself made us feel right at home and ready to buy a car from this reliable and wonderful person. We made the right decision! The whole team involved in helping us get the credit really worked wonders for us, going out of their way to help us. There wasn't a second in which we felt pressured or insecure. What a pleasure to own a new BMW with such amazing service , but more so to have met Mr. Joshi , who we now consider a friend. It really makes all the difference where you buy your car and who you buy it from , and this is the best place to go if you are looking for the best! Thank you South County BMW and Mr. Joshi for making this a wonderful experience. Kindest regards Eduardo & Vivian Perlo More

South County is such a warm, inviting family environment. Everyone is so happy to be there and so helpful. They know I'm extremely picky and particular with my car and go out of their way to help. The loaner Everyone is so happy to be there and so helpful. They know I'm extremely picky and particular with my car and go out of their way to help. The loaners are always clean and shiny as well, so it helps if I need to have a car for business. Other dealerships in SD can be very cold, sterile, and rude. I tried (and never went back to) two others before finding South County. I even drive out of my way from my office in Poway to get there just for the smiles and quality of work!! More

The service department of BMW South County was nothing short of outstanding. As soon as you pull up you are greeted by a friendly staff member. As a new member to the BMW family and not really knowing wha short of outstanding. As soon as you pull up you are greeted by a friendly staff member. As a new member to the BMW family and not really knowing what to expect, this was the perfect place to go to. Natasha was amazing and will ensure that all your questions or concerns are handled with the up most professionalism! AWESOME PLACE TO GO! More

Unparalleled service - from a guy who's as particular about his vehicle as I am, it's the highest compliment I can pay to South County BMW and specifically Natasha Silveira (Service Advisor) and Nick Owe about his vehicle as I am, it's the highest compliment I can pay to South County BMW and specifically Natasha Silveira (Service Advisor) and Nick Owen (Technician). Testament to their service level is the fact that they're a 50 mile round trip drive for me - when there are 2 other BMW dealerships much closer. Follow up, follow through, and damnit, give me an accurate time estimate on how long you'll have my car - this is what I appreciate from Natasha and Nick and this is why I'm highly recommending South County BMW's Service Department. More

Kailash was extremely helpful in ensuring that my father and I were taken care of professionally and efficiently during our recent experience at BMW South County. In fact, it was such a positive experience and I were taken care of professionally and efficiently during our recent experience at BMW South County. In fact, it was such a positive experience that I can't imagine going elsewhere (or to someone else) for my next vehicle purchase. I wholeheartedly recommend Kailash without reservation to anyone looking to purchase or lease a BMW. More

I went in to purchase an extended warrenty (100K +} for my BMW X3. I saw a convertable with low mileage and a reasonabspoke to Kailash to see if we could make a deal. I believe they did everything possii my BMW X3. I saw a convertable with low mileage and a reasonabspoke to Kailash to see if we could make a deal. I believe they did everything possiincrease the value of my trade in and add features to make the numbers work for me. Their service department is surperb and the reason I will always go to BMW South County before ever purchasing another car in the future. More

I have given BMW of South County this review because they made it possible to purchase the car that i wanted with the price i wanted. made it possible to purchase the car that i wanted with the price i wanted. More

Kailash Joshi and the entire team at BMW South County are incredibly helpful, courteous, and offer great prices! Although I have purchased many new cars in the past, I am new to the BMW brand, and new to le incredibly helpful, courteous, and offer great prices! Although I have purchased many new cars in the past, I am new to the BMW brand, and new to leasing. Being a single, young, female, I was a bit intimidated of any BMW dealership, and preferred to initially communicate by email. Kailash was very accommodating always answered everything in writing. Needless to say, I had lots and lots questions for Kailash, and I totally admire his tremendous amount of patience to thoroughly and completely answer all of my questions. As a good consumer, I believe in doing my research, and it typically takes me 6-8 months, with countless quotes from multiple dealerships, until I purchase my car. Kailash has never pressured me, and I appreciate his great attitude, and helpfulness. Upon my arrival at the BMW South County, the first person that I saw was a priest sitting in the lobby; I certainly never expected that, but I took it as a great “sign” – and as it turned out, my time at BMW South County was really a very positive experience; I remember, I was actually smiling, when I left the dealership! Anyway, when I met Kailash for the first time, he completely erased all my fears of a “pushy BMW” salesperson. Instead, Kailash was very respectful, and I learned so much from him, as he super knowledgeable about the individual cars too. We went for a test drive, and when we returned to the dealership, Kailash and I walked around the car, and he pointed out all the individual features – which I greatly appreciated. While we were talking, I noticed there were other customers on their lot, and they were inching their way over to us, to hear all of Kailash’s descriptions too! The other salesman on the lot noticed, and then, before I knew it, there was a group surrounding us, all listening to Kailash. I couldn’t believe it, but the other salesman was asking Kailash about the car too! Kailash had no arrogance about him, rather was just happy to share his knowledge and educate all of us! Being an Accountant, I needed the details of all the numbers in the transaction, prior to me signing anything. Kailash completely understood, and took me to see Jim Wolleson, who painstakingly walked me though all the numbers in the lease. (No other dealership in SD was willing to do this!) Jim was just as friendly as Kailash, and although his phone rang countless times (of course, I apologized for taking up so much of his time); he simply smiled, ignored the phone, and really took his time to explain everything to me. I can’t thank both Kailash and Jim enough, for going through this exercise, as they truly understood my hesitations, completely answered my questions, took me seriously, never pressured me, and totally leveled with me too. In today’s day and age, we thankfully have tremendous amount of choices, which include choosing who we do business with. I believe in the old saying that, “good people are hard to find,” and I believe it’s even harder to find a good car dealership. . .but thankfully I found BOTH good people and a great dealership, at BMW South County. Although, a few other dealerships are geographically closer to me, I would recommend everyone take the drive out to El Cajon – they will certainly make it worth your while, and I am sure you will have a very pleasant experience too! More