BMW of El Cajon

I have given BMW of South County this review because they made it possible to purchase the car that i wanted with the price i wanted. made it possible to purchase the car that i wanted with the price i wanted. More

Kailash Joshi and the entire team at BMW South County are incredibly helpful, courteous, and offer great prices! Although I have purchased many new cars in the past, I am new to the BMW brand, and new to le incredibly helpful, courteous, and offer great prices! Although I have purchased many new cars in the past, I am new to the BMW brand, and new to leasing. Being a single, young, female, I was a bit intimidated of any BMW dealership, and preferred to initially communicate by email. Kailash was very accommodating always answered everything in writing. Needless to say, I had lots and lots questions for Kailash, and I totally admire his tremendous amount of patience to thoroughly and completely answer all of my questions. As a good consumer, I believe in doing my research, and it typically takes me 6-8 months, with countless quotes from multiple dealerships, until I purchase my car. Kailash has never pressured me, and I appreciate his great attitude, and helpfulness. Upon my arrival at the BMW South County, the first person that I saw was a priest sitting in the lobby; I certainly never expected that, but I took it as a great “sign” – and as it turned out, my time at BMW South County was really a very positive experience; I remember, I was actually smiling, when I left the dealership! Anyway, when I met Kailash for the first time, he completely erased all my fears of a “pushy BMW” salesperson. Instead, Kailash was very respectful, and I learned so much from him, as he super knowledgeable about the individual cars too. We went for a test drive, and when we returned to the dealership, Kailash and I walked around the car, and he pointed out all the individual features – which I greatly appreciated. While we were talking, I noticed there were other customers on their lot, and they were inching their way over to us, to hear all of Kailash’s descriptions too! The other salesman on the lot noticed, and then, before I knew it, there was a group surrounding us, all listening to Kailash. I couldn’t believe it, but the other salesman was asking Kailash about the car too! Kailash had no arrogance about him, rather was just happy to share his knowledge and educate all of us! Being an Accountant, I needed the details of all the numbers in the transaction, prior to me signing anything. Kailash completely understood, and took me to see Jim Wolleson, who painstakingly walked me though all the numbers in the lease. (No other dealership in SD was willing to do this!) Jim was just as friendly as Kailash, and although his phone rang countless times (of course, I apologized for taking up so much of his time); he simply smiled, ignored the phone, and really took his time to explain everything to me. I can’t thank both Kailash and Jim enough, for going through this exercise, as they truly understood my hesitations, completely answered my questions, took me seriously, never pressured me, and totally leveled with me too. In today’s day and age, we thankfully have tremendous amount of choices, which include choosing who we do business with. I believe in the old saying that, “good people are hard to find,” and I believe it’s even harder to find a good car dealership. . .but thankfully I found BOTH good people and a great dealership, at BMW South County. Although, a few other dealerships are geographically closer to me, I would recommend everyone take the drive out to El Cajon – they will certainly make it worth your while, and I am sure you will have a very pleasant experience too! More

Working with Kailash (sales) and Mike (finance/business) at South County was a good experience. We had to factory order our X5 and right from the beginning were kept well informed on when we would receive o at South County was a good experience. We had to factory order our X5 and right from the beginning were kept well informed on when we would receive ours. We took delivery of our X5 almost a week before promised. Mike in finance was very friendly and easy to work with. There was no pressure to buy any of the add-ons etc that most dealerships try to push towards the end. We do not like haggling with dealerships over price. Using the BMW website, I got quotes for our X5 configuration from atleast 15 southern california dealerships. South County quoted me a very competitive price and they honored the price right thru the end of sale. Highly recommended!!!!!! Note: Recommendation is based purely on new car buying experience. I have never had to deal with their service department till date. More

Kailash Joshi is very consummate professional in the performance of his job as a Sales Manager/Associate. He is very courteous and knowlegeable in all aspect of sales and knowledge of the car. My wif performance of his job as a Sales Manager/Associate. He is very courteous and knowlegeable in all aspect of sales and knowledge of the car. My wife and I are very happy with the purchase of our X3. He will be definitely recommended to our friends and families when time comes for a purchase of new or used BMW from South County BMW Dealer. A very nice and super guy. Thanks Kailash for all the help. Charlie and Lilia of Chula Vista More

The staff at BMW were all extremely friendly. The salesmen were helpful, and very responsive. They didn't have the car that I wanted as a certified used, but they kept me updated when they got used B salesmen were helpful, and very responsive. They didn't have the car that I wanted as a certified used, but they kept me updated when they got used BMW's in that fit what I wanted. Our dream car eventually came in, they called, and we now have our X3. Thanks guys. More

Mike was great. Very helpful and informative. Allthough I haven't bought yet, when I do I will be talkinging with him. Thanks again Mike. haven't bought yet, when I do I will be talkinging with him. Thanks again Mike. More

We bought a 5 Series from Mike Vasquez, Very professional, knowledgeable, and great service from this person. Would definitely do business again and also recommended this dealership to family an professional, knowledgeable, and great service from this person. Would definitely do business again and also recommended this dealership to family and friends. The experience was definitely five star and non-stressful, Mike and the dealership made sure, before we left the dealership, that everything was to our satisfaction. Pleasure doing business and we look forward to another opportunity in the future. More

MY HUSBAND AND I WERE VERY HAPPY WITH THE SERVICE WE RECEIVED AT BMW SOUTH COUNTY. OUR SALES PERSON WAS GREAT!!! OUR EXPERIENCE WITH RICARDO AND THIS DEALERSHIP WAS EXCELLANT. RECEIVED AT BMW SOUTH COUNTY. OUR SALES PERSON WAS GREAT!!! OUR EXPERIENCE WITH RICARDO AND THIS DEALERSHIP WAS EXCELLANT. More

Let me tell you a story. I recently purchased a used BMW 6 series from Carl Burger dealership in La Mesa. BIG MISTAKE they sold me a lemon and had me drive it to BMW South County to get an estimate of the n 6 series from Carl Burger dealership in La Mesa. BIG MISTAKE they sold me a lemon and had me drive it to BMW South County to get an estimate of the needed repairs. It was here where I met Kailash. He could tell that I was frustrated and he wanted to hear my story about my car and how I was looking to replace my other one immediately. I told him what I was looking for and he took me out to their lot with no pressure. He helped me find the car that I wanted based on my needs of my family. Now my credit isn't the best but he took his time to work me to purchase my very first new BMW. What makes Kailash and his dealership so unique is the fact that they all care as a team. He worked very hard for me to get my car. He took his time to explain to me all the features of the vehicle and I do mean all. He was a professional gentleman who did not pressure me or make me feel uneducated. He was very polite, patience, and most important HONEST. He did not tell me a single lie. I recommend anyone that is looking to purchase a new or used BMW to come see him at South County BMW. Kailash saved me from an extremely horrible experience that I had, gave me advice on how to deal with that bad dealership, all to help me get the car I wanted. If it wasn't for him I would be without a working car. He made my car purchasing experience very exciting and enjoyable. I can honestly say that I look forward to purchasing another car through him. Not because of the price but because of his integrity, honesty, and passion. Thank you Kailash for your help and service. I came into BMW South County for a car and drove off with a great car and a great friend! More

Very professional staff - Mike Vasquez and the finance staff (Francisco) were very knowledgeable, friendly and professional. The nice receptionist also made sure our four year old had snacks, juice and k staff (Francisco) were very knowledgeable, friendly and professional. The nice receptionist also made sure our four year old had snacks, juice and kid friendly entertainment. Highly recommend this dealership! More