BMW of El Cajon

We had a great experience, overall, at BMW. Ricardo DeLeon was very knowledgeable, made us feel comfortable at the dealership and provided all the information we needed to make our decision to buy our DeLeon was very knowledgeable, made us feel comfortable at the dealership and provided all the information we needed to make our decision to buy our new car. Not only was there great service while at the dealership as we purchased our new X5, but he provided excellent follow up service, making sure that everything was going well with our new car. Ricardo, as well as others at the BMW South County made our overall buying experience easy and pleasurable. More

I have given Kailash Joshi and BMW South County the I have given Kailash Joshi and BMW South County the highest ratings possible because of the very personal service provided to myself and my husband d I have given Kailash Joshi and BMW South County the highest ratings possible because of the very personal service provided to myself and my husband during our time doing business with them. My husband has a brain injury and we sincerely needed special attention when it came to dealing with our desires and needs in the purchase of a new car. Kailash Joshi and the entire sales staff as well as Francisco, the financial wizard were all very patient and helpful with us. Mr. Joshi was extremely understanding of our situation and made us feel very comfortable and pleasant during the entire process. We will definitely recommend BMW South County and Kailash Joshi to all our friends and family. More

We love the team at BMW South County. They always try to go above and beyond with customer service! Thank you Jim, Josh, Rick and Ricardo. go above and beyond with customer service! Thank you Jim, Josh, Rick and Ricardo. More

Our visit with BMW in El Cajon was very pleasant. Mike V. listened to what it was we wanted and what we could afford. I gave the rating that I did because, let's be honest BMW's are very expensive and it's a listened to what it was we wanted and what we could afford. I gave the rating that I did because, let's be honest BMW's are very expensive and it's a lot of money to let go of at one time. We had previously owned a BMW and were very pleased and knew we would eventually want another one. It can be very stressful and a very long process to buy a car, but Mike V. made it much more enjoyable. I hope this answer's why I gave the rating I did. If not I will gladly complete another survey. Sincerely, Yvette Beucler 8) More

Kailash is a very friendly and capable car dealer. He is experienced in his field and he is enthusiatic towards his work. Buying a car with Kailash was a very smooth process. I recommend this dealer, as wel experienced in his field and he is enthusiatic towards his work. Buying a car with Kailash was a very smooth process. I recommend this dealer, as well as BMW South County. More

Great experience with friendly staff! There weren't too many options in the price range we were looking for, but they made it work! The best thing is, very little of the back and forth usual haggle, which many options in the price range we were looking for, but they made it work! The best thing is, very little of the back and forth usual haggle, which is usually the point I change my mind...All in all, I'll be back when I can M3 upgrade... More

My wife and daughter came to look at the cars at BMW of South County expecting not to buy that day but to look at the cars and make decisions later because it was almost 5pm. Even though I was decided to South County expecting not to buy that day but to look at the cars and make decisions later because it was almost 5pm. Even though I was decided to get a car for my daughter, I figure that they will not entertain me at all since it was late Sunday afternoon. I saw few people at the dealership so I approached Kailash. He was not smiling at first so I thought this will not be good at all so I better be quick to tell him that we are just looking. To make the long story short, it was the most pleasant encounter I have ever had with a car salesman and dealership for a long time. They provided me with a no nonsense estimate of the cost of the car and made us feel good about being there that afternoon. My wife and daughter came home with the new car in less than 2 hours and we felt satisfied with the purchase. The people at BMW of SC was superb. Our sales person Kailash Joshi was a wonderful person and the best I have met in that job. I have had at least 8 car buying experiences in the past and he was the best. Thank you BMW of SC. Thank you Kailash More

Friendly staff, pretty good deal although the trade in offered for my car was a bit low. Got $2000 more from CarMax the very next day. All in all, a solid place. offered for my car was a bit low. Got $2000 more from CarMax the very next day. All in all, a solid place. More

This is the first time in my life that I can say woking with a car dealership that offered me exceptional service. I felt that my best interest was put first before anything else. Kailash Joshi sales proce with a car dealership that offered me exceptional service. I felt that my best interest was put first before anything else. Kailash Joshi sales process was very good, his follow up process is second to none. Nice work Kailash!! More

This is the third new BMW i've taken ownership from BMW South County. I'm a loyal customer because they ALWAYs provide the best service i've experienced anywhere---Unlike the sales advisors/Managers at B South County. I'm a loyal customer because they ALWAYs provide the best service i've experienced anywhere---Unlike the sales advisors/Managers at BMW of San Diego, CA, who did to me as follows: 1. Ignored me when i was at their dealership. 2. Act as though i was bothering them when i had questions to ask. 3. When i asked them a question they answer it, then walked away. 4. When i tried to negotiate a sales/lease the manager high balled me during the negotiation process. However, i researched prices from BMW Palm Springs, BMW South County, but BMW of SD literally tried to rip me off with an extremely high lease rate for the same car/price. BEWARE of BMW of SD!!!!!! They are a bunch of snobs who will take advantage of you if your not an educated car buyer. On a positive note of my BMW purchase--BMW South County sales advisor Kailash Joshi provided the best customer service by far. He was always available when i had questions, and continuously followed up with phone calls/emails with answers. I expressed to him that i do not like being pressured when purchasing a new car so he let me go at my own pace. During the negotiation process, Mr. Joshi beat out BMW of Palm Springs, and by far BMW of San Diego by providing me the best price. Mr. Joshi's customer service is beyond reproach!!!! He always gave me the impression that i was part of the BMW South County family--A feeling that won over my confidence during the buying process. BMW South County will always be my #1 dealership recommended to all my friends, family, co-workers, etc. They will have my business everytime i'm in the market for a new BMW. More