BMW of El Cajon

this is my second car from this dealership and the services was amazing from ricardo. i would/will recommend him to people looking for a BMW. services was amazing from ricardo. i would/will recommend him to people looking for a BMW. More

All of the people I met and worked with were friendly and service oriented. I was treated well and not pressured. Everyone tried to make the experience a good one. They succeeded. service oriented. I was treated well and not pressured. Everyone tried to make the experience a good one. They succeeded. More

I came to BMW South County wanting to compare european sport sedans after visiting several other dealerships. I want to say I have worked in customer service for years and generally my dealership expier sport sedans after visiting several other dealerships. I want to say I have worked in customer service for years and generally my dealership expierences have not been up to my high standards, South County was for many reasons a fantastic expierence. The salesman Kalash greeted me promptly and gave me the most attentive and courteous service I could have ever asked for. I believe that Kalash Is as far away from the typical car salesman steriotype as I have ever met, and he is truely as refined as the product he represents. Kalash was able to show me why a BMW was by far the best investment and even helped guide me towards the best choice with my needs and budget. He was more than patient as I tend to ask too many questions and can take a very long time to make decisions. Due to their huge selection they had exactly the color and options I wanted. The negotiation process with Kalash was short and painless as I tend to dislike this part of the process above any other. The finance manager Jeff Waters made all the paperwork pass by smoothly and even brought some humor to a less than thrilling practice of completing the paperwork. The sales manger Ron took several minutes to really give us a heartfelt welcome to our new BMW ownership and get to know us. He was very appreciative of our business. Since my purchase Kalash has folloewd up with me on a few occaisons this week to enure all of my post-purchase questions about my new car have been answered. Thanks BMW South County! More

I have to say Ive never had someone go out of their way for great customer service. I was greeted immediately by Rick Cohen and got to the point on a vehicle with no gimmicks. I purchased a X3 it was point for great customer service. I was greeted immediately by Rick Cohen and got to the point on a vehicle with no gimmicks. I purchased a X3 it was pointed out to me that a system needed to be worked on and would take a while. I was very happy to be told up front straight to the point than for them to sit there and sugar coat things. Needless to say I was in a time crunch and had only a couple of days. They offered to ship the vehicle to me If I needed to go. I declined and told them I would spend the night there. I was suprised that the mechanic (deserves recognition but dont know his name) came in on his day off just to get this vehicle ready for me. The dealership and their associates go out of there way to make their customers happy even after they already drove away from the lot. I would definatley recommend this dealership to anyone in California. More

Great Experience !! Very professional, very informative, very courteous.There was absolutely no pressure and no BS, like many other BMW Dealerships in the area.Enjoyed buying a BMW from Kailash and BMW Sout very courteous.There was absolutely no pressure and no BS, like many other BMW Dealerships in the area.Enjoyed buying a BMW from Kailash and BMW South County.Will definitely send him many more customers.Good job done ! Keep it up. More

My husband and I were done with BMW. Had a lot of problems with our X5 and was going to sell it and move on from BMW. Michael Caine and Natasha in service brought back our belief in BMW. My husband S problems with our X5 and was going to sell it and move on from BMW. Michael Caine and Natasha in service brought back our belief in BMW. My husband SURPRISED me on my birthday with a brand new 528i Mpackage. Biggest surprise of my life. I love my car. Between service and sales we are not going anywhere. Thank You..... More

I felt that Mr. Joshi was being honest and up front with me throughout the sale of my car. He was also quite informative about all the possible options and explained them to me clearly. The final note tha me throughout the sale of my car. He was also quite informative about all the possible options and explained them to me clearly. The final note that made me purchase from this dealership was Mr. Joshi's pleasant and courteous manner in which he treated me. This has not been the case at other dealerships in San Diego, so it was refreshing to know that it's still possible to enjoy the experience of buying a car. More

Helpful people Rick was great and so was Ron and well as Francisco. they explained the terms and instructed us about use of the car Francisco. they explained the terms and instructed us about use of the car More

The best experience me and my wife have had at a car dealer. Ricardo was knowledgeable and courteous. My wife was 8 mos pregnant and the experience was fast and friendly and accommodating. we were comp dealer. Ricardo was knowledgeable and courteous. My wife was 8 mos pregnant and the experience was fast and friendly and accommodating. we were completely satisfied with the friendly service, fair price and the car we purchased. More

This was the most professional and pleasant experience that I have ever had buying a new car in over 50 years. From the sales manager who created my deal to the finance manger who painlessly helped me thr that I have ever had buying a new car in over 50 years. From the sales manager who created my deal to the finance manger who painlessly helped me through that tedious process, and then the new car client advisor who spent endless time with me and continues to by phone, made this a fun and enjoyable process. More