BMW of El Cajon

Great vehicle, great service, great experience. I highly recommend anyone shopping for a BMW to visit this dealership. Yvonne did an excellent job helping is find the right vehicle. recommend anyone shopping for a BMW to visit this dealership. Yvonne did an excellent job helping is find the right vehicle. More

I just bought a brand new 2013 BMW X3 at BMW South County and am in love with the car and whole buying experience. Joel Esguerra-Forral was our salesman and I was surprised at how friendly and laid back he w and am in love with the car and whole buying experience. Joel Esguerra-Forral was our salesman and I was surprised at how friendly and laid back he was, this is very hard to find at any dealership. Usually they just see dollar signs in your eyes and want to get you in an out as quick as possible, but they really took their time with us, we appreciated that. They accepted my joke worthy trade in, gave me a bottle of champagne to celebrate and explained all the bells and whistles of my new spaceship. All the other salesman were also very friendly and some gave me pointers as well on my new car, and what to get used to compared to my old one. I look forward to coming here for my services/ maintenance in the future which is one of the reasons I picked South County and not Kearny Mesa. Their reviews scared me right off their website! yikes. Thanks South County, I am blessed to be counted as one of your family members now. More

We just bought a 2013 BMW 528i at BMW. Joel Esguerra-Forral was our salesman, he was very friendly and was not pushy on what car we should look at or purchase. The whole trade in vehicle and p Esguerra-Forral was our salesman, he was very friendly and was not pushy on what car we should look at or purchase. The whole trade in vehicle and purchase experience was smooth, and he explained all the questions we had. Thank you Joel and BMW of El Cajon for the friendly service. Would definitely recommend this dealership, because of their excellent customer service. More

Joel really cares!! He is so friendly and I would defenatly recommend him to my friends. Loved the overall experience from the moment we met until we received our car keys. It felt like we knew him f defenatly recommend him to my friends. Loved the overall experience from the moment we met until we received our car keys. It felt like we knew him for so long. Thank you so much Joel for all you did for us to get the car!! More

I went in to get our car serviced & walked out with a new car!!! Working with Joel was a breath of fresh air, there was no pressure to purchase and Joel makes purchasing a new car so seamless along with new car!!! Working with Joel was a breath of fresh air, there was no pressure to purchase and Joel makes purchasing a new car so seamless along with the rest of the BMW staff!!! I love the BMW experience! And working with such truly great person, I will definitely recommend Joel to all my friends. More

The service I received at BMW of El Cajon was excellent and far exceeded my expectations. Overall, I was impressed by the cheerful, yet professional tone of every staff member I encountered throughout my v and far exceeded my expectations. Overall, I was impressed by the cheerful, yet professional tone of every staff member I encountered throughout my visits. Each time I came by this location, I was addressed by name, which added a personal touch. I was even thanked for my military service. This definitely made me feel like a valued customer. I truly enjoyed working with Joel and his team. Not only did he take time to fully understand what I wanted in a vehicle, but he also took the time to explain the benefits of owning and operating a BMW. Early on and prior to my visit, I had let Joel know that I was interested in two specific vehicles (Mercedes Benz and BMW) and my decision was weighing 50/50. Joel, however, was not aware that I was already quite familiar with BMW’s luxury compact car reputation, as I had conducted extensive research via the internet and through family members and several colleagues who are owners. During my visit, Joel had actually taken the liberty of presenting me with comparison information for both vehicles (BMW and Mercedes Benz). He presented me with facts for both vehicles. Clearly, I had not expected that information, but, I was not at all surprised that BMW’s customer service was exactly what I was told it would be… PERSONAL. Throughout the years of purchasing vehicles, no other dealership or agent had taken the time to help us make an informed decision. I would like to personally thank Joel for being an Admirable Ambassador for BMW and for his honest and genuine customer service. I LOVE MY NEW CAR AND LOOK FORWARD TO RETURNING BACK FOR FUTURE BUSINESS WITH JOEL! More

Chuck was fantastic to work with today. We went to look at cars with no intention of buying. Spoke with Chuck and he answered all of our questions, made us feel very comfortable with no rush. Found a 201 at cars with no intention of buying. Spoke with Chuck and he answered all of our questions, made us feel very comfortable with no rush. Found a 2013 328 loaner that was perfect. Test drive sold us but thought we'd keep shopping. But we kept talking, made a few comparisons, and quickly arrived at a agreed price. As we were closing the deal, there were a couple of glitches in the deal and BMWEC went well above expectations. If you ever had a dealer feel like you were helping them out, this experience was the opposite. Chuck and the team went the extra 10 miles. Looking forward to working with them and if you are looking for a super knowledgeable, easy going sales rep to work with, contact Charles. The BEST I've dealt with in a dozen purchases. Thanks BMWEC! More

My experience with BMW of El Cajon was superlative! The efficienc, courtesy and communication was beyond my expectation. My Sales Representative, Joe Esguerra-Forral was a fine professional who kept me po efficienc, courtesy and communication was beyond my expectation. My Sales Representative, Joe Esguerra-Forral was a fine professional who kept me posted on our progress every step of the way. It is my pleasure to recommend this fine gentleman at the highest level! More

I was referred to BMW of El Cajon and specifically to Gino Centofanti. Gino greeted me and instantly made me feel welcome. Gino listened to what I wanted and asked Joel Esguerra to assist me in my sear Gino Centofanti. Gino greeted me and instantly made me feel welcome. Gino listened to what I wanted and asked Joel Esguerra to assist me in my search for the right vehicle for me and my son. Together Gino and I found the perfect Silver 2012, 328i that provided fuel economy, low maintenance, and most important room for my 6'6" frame and my 13yr son Michael's 6'4" growing body. I am a police officer and was concerned about certain security features within the technology package of the vehicle. Joel not only answered all of my questions, but he was also able to demonstrate the answers, and that gave me a greater since of security. Thanks to Joel I know I purchased the right BMW for our needs, and I established a new friendship with someone I consider to be good people! More

I recently renewed my lease at BMW of El Cajon. After being indecisive and deliberating whether I should lease again, Joel, genuinely cared about my concerns and answered all my questions. He made my dec being indecisive and deliberating whether I should lease again, Joel, genuinely cared about my concerns and answered all my questions. He made my decision and experience very positive and rewarding. Joel went above and beyond the duties of a typical salesman and was more concerned about my needs rather than making a sale. He was very intent on making sure I was satisfied with my decision and my lease rather than pushing me back into another contract. I am very satisfied overall with BMW of El Cajon and it was greatly due to Joel. Thank you! More