BMW of El Cajon
El Cajon, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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My BMW X3 was near the expiration of CPO warranty and I started having some issues with transmission and 4x4 system. I took it to BMW of El Cajon for repairs. It was easy to make an appointment. They do ha started having some issues with transmission and 4x4 system. I took it to BMW of El Cajon for repairs. It was easy to make an appointment. They do have free loaners, however, I did not need one so they could schedule me in the next day. The 4x4 issue was fixed on the first visit, however, it took a couple of more visits to fix the shifting issue. The problem was not very defined and intermittent so was not that easy to diagnose. The techs would do certain repairs and I would drive the car to see if shifting improves. Eventually it was reprogrammed and that took care of the problem. I did have to be persistent to convince the techs of the problem, since it was not so evident and would happen under certain driving conditions. They were attentive to my requests and patient. Overall a professional experience. More
I worked with Joel on a 2011 BMW 535i and my overall experience was very positive. Not only do I feel that I got a good deal on the vehicle, but they went above and beyond to address my concerns when i experience was very positive. Not only do I feel that I got a good deal on the vehicle, but they went above and beyond to address my concerns when it came to the car's paint condition. I left with a hand waxed vehicle, and the promise to have a specialist address an un-buffable scratch on the hood. The car is a dream come true and I did it pain free with Joel and the Team. Joel understood what I wanted because he listened to what I said. That is an obvious and simple statement, but in sales this is often overlooked, when pushing a single product. I highly recommend that you work with Joel, and I must say that BMW of El Cajon is lucky to have a guy like that on the Team. BMW of El Cajon and Joel exceeded my expectations and I went to 2 other BMW dealerships, and a Mercedes Dealership before deciding who I would give my business to. -Mike Fitzgerald 619-944-1000 More
I had deliberated for quite a while what car I wanted to buy and so when I decided on a BMW, I wanted the process to be as quick and simple as possible. My dad contacted Gino at BMW of El Cajon, who swiftly buy and so when I decided on a BMW, I wanted the process to be as quick and simple as possible. My dad contacted Gino at BMW of El Cajon, who swiftly found a car with the exact specifications I wanted and offered it for a great price. It was about two hours away, so he had one of their employees drive it down for us. Not only that, but he communicated with me and my dad every step of the way, preparing everything so that when we came in to get the car, we'd be in and out. He knew our weekend was busy and was beyond accommodating to our circumstances. Thanks to both Gino and Joel, the whole process took about two hours overall to sign all paperwork, buy the car and get a thorough run down of all its features. We even got a few gifts for the road! Joel was extremely helpful and, knowing I was on a time crunch, gave me a condensed run down of how to operate all the car's features while still being extremely thorough. He even called to check in the next day and make sure I didn't have any outstanding questions. Their salesmanship and customer service is absolutely outstanding. I wouldn't hesitate to buy another car from them (although I won't be needing one for a quite a while now!). And I highly recommend BMW El Cajon to anyone not only looking for a quality car, but to buy that car from a quality dealership. More
Joel from the BMW El Cajon deserve all the best ratings because he is very friendly and funny since me and my wife walk into the dealer. He was very patient to our choices and we test drove at least 3 diff because he is very friendly and funny since me and my wife walk into the dealer. He was very patient to our choices and we test drove at least 3 different vehicles. He explained every single one's pros and cons very patiently and he knows exactly what he is talking about and very knowledgeable. Finally, he is very upfront and honest with the pricing and we got the best deal of 2013 740 Li. This is the very first time that I feel no pressure and very friendly customer service. I will go to them again when I am buying my next car and would recommend it to anybody who wants great service and great price on the vehicles. More
This was my first car I have ever gone into a dealership to buy. It was not nearly as bad as I thought it would be. Joel helped me through the whole process and laid out everything as clearly as he could. H to buy. It was not nearly as bad as I thought it would be. Joel helped me through the whole process and laid out everything as clearly as he could. He fought to get me the best deal (I had been dealing with several BMW dealerships) and he offered top notch service. He is very straightforward and offered ideas that he thought would best suit me. The guy is very down to earth and I would not hesitate to go to him again for any other car purchases in the future. More
Joel Esguerra-Forral is a great sales man. At first he informed me a great promotion going on via the email and helped me save money already. After I got there, he helped me built the car exactly I want a informed me a great promotion going on via the email and helped me save money already. After I got there, he helped me built the car exactly I want and with great price!!! I strongly recommend him for whoever wants to buy a BMW from El Cajun! More
I worked with Joel in internet sales. He listened carefully to what I was looking for and very directly found candidate vehicles for me to examine. I never felt pressured to drive a car or take less carefully to what I was looking for and very directly found candidate vehicles for me to examine. I never felt pressured to drive a car or take less than what I came to find. The test drive was long and varied enough to get in city, highway, and urban driving. The typical "i'll have to ask my manager" was kept to a minimum and a deal was made in minutes with little headache. Joel was very professional and friendly and obviously well-liked around the dealership. I would do business with Joel and BMW of El Cajon again. More
Upon visiting BMW of El Cajon I was feeling a little anxious in that I was moving up from my current car, to a BMW 328i, my dream car. From the minute I walked in and was met by Joel Esguerra I felt im anxious in that I was moving up from my current car, to a BMW 328i, my dream car. From the minute I walked in and was met by Joel Esguerra I felt immediately at home and in the company of a trusted friend. Joel walked me through the different lines of the 328i on the lot and we took a test drive in one of the demo cars. I was impressed with the handling, performance, and the over all comfort of the car. After deciding on the Luxury Line, my favorite line, Joel went to work looking for one that fit my tastes and budget. He found me one that met my needs, was under budget, and would keep my wife from divorcing me. Joel is an exceptional salesman who won't push you into something you don't want or need, and will work with you until you're satisfied. I commend Joel and all the staff at BMW of El Cajon for their professionalism, warmth, and friendliness. Sincerely, William "Bill" Phillips More
I had the most amazing 5star experience ever! David is a true professional. I strongly recommend this dealership. it's especially for the service department. true professional. I strongly recommend this dealership. it's especially for the service department. More
I gave this rating because of the excellent, and friendly customer service, and very comfortable atmosphere. I did not feel pressured, or forced in to anything. I feel I got everything I wanted, and then som customer service, and very comfortable atmosphere. I did not feel pressured, or forced in to anything. I feel I got everything I wanted, and then some. Thank you. More