BMW of El Cajon

Excellent Service After recently obtaining my vehicle, I went to talk to the BMW Genius to have him explain the intricacies of my vehicle. David Ponce did a great job o After recently obtaining my vehicle, I went to talk to the BMW Genius to have him explain the intricacies of my vehicle. David Ponce did a great job of explaining the functions of the vehicle . He was very friendly, easy to talk to, and resolved all of my questions. More

On my 3rd BMW with them! As always exceptional service from every department in the dealership, this is the 3rd BMW I have purchased with them. Gino and friendly Tamera in sal As always exceptional service from every department in the dealership, this is the 3rd BMW I have purchased with them. Gino and friendly Tamera in sales are the best! they found exactly what I wanted in minutes. they were fast and efficient. David Ponce truly is a genius he is not only friendly and patient but answered all of my questions and explain all the features in my car before I drove away and called me for an encore to go over it again until I was clear on all the technology. It was again a great experience shopping for a new car with them. They are the best! More

Thank, Brandon Watson! Today I had the best car dealership experience of my life. My wife and I are just beginning our vehicle search for her new BMW and we needed to look Today I had the best car dealership experience of my life. My wife and I are just beginning our vehicle search for her new BMW and we needed to look at a couple of different new and used options. I am a BMW enthusiast, so perhaps not the mainstream customer, but a loyal one to the marque. Brandon met us promptly at the entrance and had us and our criteria nailed down very quickly. That being said, he also gave us ample opportunity to try out a variety of cars and he was adept at listening to our inputs, as well as providing relevant and accurate information on the vehicles. So often, the folks working at dealerships seem to totally miss the boat on what the customer is looking for, but Brandon was spot on throughout the process. I've previously had great experiences dealing with the BMW of El Cajon parts department for my other BMWs, but our experience with Brandon was enough to convince us that BMW of El Cajon will be our first choice for our future BMW purchases. More

Great experience We found the car buying experience at the new BMW of El Cajon to be very positive. The sales team was friendly and knowledgeable. An added bonus was We found the car buying experience at the new BMW of El Cajon to be very positive. The sales team was friendly and knowledgeable. An added bonus was spending time with the "Genius" who made sure we were comfortable with the car's advanced technology before we pulled off the lot. We will definitely go back to this dealership. More

Thank you Josh and BMW of El Cajon! I leased a brand new 428i m-sport from BMW of El Cajon a couple of weeks ago and couldn't be happier. Josh Keyton, the guy who helped me, was very un I leased a brand new 428i m-sport from BMW of El Cajon a couple of weeks ago and couldn't be happier. Josh Keyton, the guy who helped me, was very understanding when it came to pricing, time frame, and questions. Josh helped me through the entire process (which unfortunately I didn't make easy) on getting this car, and I couldn't be happier. If anyone is in the area or looking for a new BMW, I HIGHLY recommend stopping in and seeing Josh. Much more business to come. More

THANKS JOSH!!! Recently I bought an X5 from Josh Keyton. The best car buying experienced I ever had. We test drove three vehicles on that hot and sunny day. Josh n Recently I bought an X5 from Josh Keyton. The best car buying experienced I ever had. We test drove three vehicles on that hot and sunny day. Josh never slowed down, all throughout he provided us with great customer service. For sure I will recommend him to anyone who is looking for a BMW. More

The best car buying experience ever. Randy Grams was very helpful and worked around my parameters to get me the car that I wanted and that would work for my budget. Randy Grams was very Randy Grams was very helpful and worked around my parameters to get me the car that I wanted and that would work for my budget. Randy Grams was very professional. Randy connected with me by being genuine and caring about my situation. He took his time to show me the cars available in the price range I could purchase. Randy walked me through the whole process and was very helpful. I also spoke with Nick (product Genius) about the car and different features the car may have. More

They Treated Me Like a Movie Star I recently purchased a BMW 328d Xdrive (diesel all wheel drive sport wagon). Everyone I dealt with from the receptionist, the sales woman, the Parts I recently purchased a BMW 328d Xdrive (diesel all wheel drive sport wagon). Everyone I dealt with from the receptionist, the sales woman, the Parts Department and the Service Department treated me like I was a movie star. I did NOT get this kind of treatment at a competing BMW dealership where they thought I wasn't important enough. The sales woman (Deanna) was helpful, courteous and kept in touch throughout the process of ordering the car from Germany and delivering it to me at the dealership. Also, they responded to my Internet submission and did not hesitate to offer me a substantial Internet discount. I'm impressed. More

GREAT DEALERSHIP, TOP-NOTCH CUSTOMER SERVICE!!! I performed a cold-call with this dealership when i saw a vehicle that interested me on their website. Josh Keyton answered and we agreed to meet. H I performed a cold-call with this dealership when i saw a vehicle that interested me on their website. Josh Keyton answered and we agreed to meet. He was a very personable individual to say the least and I'm happy to have ended up dealing with him on the purchase of my Pre-Owned Beamer. He was cordial to my wife and my in-laws who made the drive to the dealership with me. Got a good deal on an almost brand new, 3 year old car with only 3,700 miles!!! No, that's not a typo, you read it right -- three thousand seven hundred miles! LOL! Anyway, the process went as smoothly as it did, thanks to Josh. He never pressured me and my wife into anything and looked at various avenues to even help us out. Thank you, Josh... looking forward to recommending some of my Beamer-head friends to you. Respectfully, Pat Cabrera More

Excellent buying experience Customer service and friendliness live! My wife and I bought our third vehicle from BMW of EL Cajon. Of course over the years their dealership name ha Customer service and friendliness live! My wife and I bought our third vehicle from BMW of EL Cajon. Of course over the years their dealership name has changed however the core of customer service still remains. A kind man initiated the conversation of getting a new car. It has been 2 months in the making. Mr Shawn Deyzel listened to my woe's of my wife's dad's passing and an aching used car X3 which if lucky was getting 17 mpg. Shawn introduced me to the 328d. After listening to his opinion and reading reviews, it was the car we wanted. But I told Shawn we did not want to play the back and forth game. Well, his patience with us, his care and space he gave allowed us to get the car we wanted. And, at a fair price. My wife said, it was the best car experience she had ever had. Thank you Shawn and to your peers! We'll certainly be looking for you in 4 years when it will be time to trade up. More