BMW of El Cajon

First Class Experience I recently purchased a new 435i Coupe at BMW El Cajon and the buying experience exceeded my expectations, particularly in the area of learning the new I recently purchased a new 435i Coupe at BMW El Cajon and the buying experience exceeded my expectations, particularly in the area of learning the new technology of the car. I had owned my previous car for ten years and the transition into a car with a far more advanced use of technology has been greatly helped by the dealer's support group. Brandon Watson of their Genius Group was terrific in walking me through all of the features and their applications, including a follow up meeting at my home. This support has really helped in taking full advantage of all of the terrific features in the car. Randy Grams in dealer sales was also extremely helpful in every aspect as well. Thanks guys. More

Great experience! We just purchased a 535d and an X1 and we are thrilled with the experience at BMW of El Cajon. Our client advisor was Shawn Deyzel and we also worked We just purchased a 535d and an X1 and we are thrilled with the experience at BMW of El Cajon. Our client advisor was Shawn Deyzel and we also worked with Gino Centofanti on the financing and final deal-making. They were each so wonderful--accommodating, understanding, and easy to work with. We stated our position. They stated theirs. And we were able to reach a fair and mutually beneficial deal. For each car they dug deep and got us where we wanted to be. MUCH BETTER than BMW of San Diego...I'm not sure I can say this, but I will. I bought my last BMW at BMW of San Diego and El Cajon is heads and tails about them. Drive the few extra miles to BMW of El Cajon. No attitude. Down to earth. They come right out and help you. Sincerely. Not the "oh you probably can't afford this car, but I'll talk to you" approach. Really cool people...and we had the Chargers game on the whole time! Thanks guys. You've got our business as long as we are in San Diego! More

amazingly beautiful Josh is what sold me. how great, confident and sincere he was did it. he really cared and got to know me and my life he made it personal, and took hi Josh is what sold me. how great, confident and sincere he was did it. he really cared and got to know me and my life he made it personal, and took his time without being annoying or pushy. I will recommend friends More

Brian Houston and Brandon Watson I recently purchased a new BMW and I truly love my car. I had looked at a number of other cars but this car exceeded all my wants. Brian Houston was I recently purchased a new BMW and I truly love my car. I had looked at a number of other cars but this car exceeded all my wants. Brian Houston was my salesperson and I was more than thrilled at how easy and quickly we found the car I wanted, and came to an agreed purchase price. Everyone at the dealership was courteous and very helpful in guiding me through the purchase process. Brian was able to answer all my questions and stayed with me during the entire process. Brandon Watson was my car GENIUS and he truly is a GENIUS!!!! My car came equipped with all the whistles and bangs and there was a lot to learn. Brandon gave me a lesson on how to configure the various functions of the car in the show room that day. He was patient, and an excellent teacher! The next day I studied my manual, but to my surprise, Brandon called me and came out to my home to walk me through all the functions again. He is one remarkable young man and BMW is VERY lucky to have him on their staff. Needless to say I am extremely pleased at how well I was treated during my recent purchase. Everyone went out of their way to greet me and answer any questions that I had. They made me feel I was part of "their BMW family." I will definitely recommend them to all my friends. I will be a returning customer in the years to come. Thank you El Cajon BMW for all your excellent service, sales representative, Brian Houston, and the truly GENIUS Brandon Watson. More

BMW of El Cajon is the best!!! My husband and I went on a whim to look at cars and ended up leaving with a 328i. Our sales rep was Tamara Taylor. She was exceptional. Very professio My husband and I went on a whim to look at cars and ended up leaving with a 328i. Our sales rep was Tamara Taylor. She was exceptional. Very professional, accommodating and friendly. She made us feel comfortable and was not pushy. She also respected our price range and made us feel like she wanted what would best fit our needs. I also like the fact she made the experience personal. This was the best experience we've had buying cars and I will stick with this dealership for my future needs. I recommend her highly!! Morgan the "genius" was great too. She really helped explain all the features of the car. I have been back to the dealership for a weekly car wash (which is an added bonus) and I love it! All the staff is very welcoming and friendly. Tamara made sure to follow up with me and accommodate our needs which is why I look forward to working with her again in the future. More

"Wonderful Experience and Repeat Customer" My husband and I came to BMW of El Cajon after a major accident (with a previous car - Lexus Rx 330) searching for a car with safety as the # 1 priori My husband and I came to BMW of El Cajon after a major accident (with a previous car - Lexus Rx 330) searching for a car with safety as the # 1 priority. We received excellent service from Josh Keyton. The entire buying experience was pleasant. With Josh expertise and professionalism, we gained trust and got a peace of mind knowing we have the safest car by far. Last Dec. 2013 we got our 2014 BMW X3 and we loved it. By Sept 2014, we traded in our x3 to BMW X5 2014 (2015 model). Again, Josh was there to provide us another excellent and superior customer service. And David Ponce from genius department (at that time) shared his knowledge and excellent customer service as well. BMW of El Cajon provides and excel with customer service and relations. And with Josh, we know that we are being taken care of the right way. We belong to BMW and very proud to be a part of the BMW of El Cajon family. More

"Wonderful Experience" We recently purchased a BMW X5 2014 (model 2015) at BMW of El Cajon. After a great customer service from sales department we were transferred to geniu We recently purchased a BMW X5 2014 (model 2015) at BMW of El Cajon. After a great customer service from sales department we were transferred to genius department. Then, we have met David Ponce. He is very knowledgeable and very professional in his field. He delivered excellent customer service. We enjoyed our time with David and makes his job fun. He is a very pleasant and people person. More

Fantastic car buying experience. I came to BMW of El Cajon with no expectations and curious about a car. I received excellent service from Client Advisor Randy Grams who was low key, I came to BMW of El Cajon with no expectations and curious about a car. I received excellent service from Client Advisor Randy Grams who was low key, very informative, and happy to just to provide information with no pressure. I felt so comfortable with Randy that I bought a car I love for a fantastic price. I couldn't be happier that I walked into BMW of El Cajon and met Randy. I would happily recommend Randy and the whole dealership to anyone in the market for a car. More

Repeat Customer I strongly recommend buying from this dealership, specifically from Josh Keyton. Josh sold my friend a 335d at a great price and the experience was s I strongly recommend buying from this dealership, specifically from Josh Keyton. Josh sold my friend a 335d at a great price and the experience was so good that I came back 1 month later and bought a 2015 M4. Josh is the most knowledgeable consultant at BMW in San Diego. He communicated constantly and helped me get the car I've always dreamed of. Thank You Josh More

Thank you BMW of El Cajon! After recently losing our last BMW in an accident which was not our fault, we were forced to undertake the unpleasant task of purchasing a new car. S After recently losing our last BMW in an accident which was not our fault, we were forced to undertake the unpleasant task of purchasing a new car. Since we had such a good experience with this dealership in the past, we were hoping to experience the same great customer service. We specifically chose this BMW dealership over others closer to our home because of their excellent reputation. Madison Thorpe and David Ponce did not disappoint. Madison took great care of us, answering all our questions and taking extra time to give us all our options and make sure we were happy with the decision we were making. I did not feel rushed or pressured like I have at other dealerships. David gave me a thorough overview of the vehicle, giving me tips and tricks which I probably would have never discovered on my own. I was exceptionally pleased with the entire experience (which we had been dreading), and I will certainly recommend this dealership to anyone considering purchasing a new BMW! More