BMW of El Cajon

The best car buying experience ever. Randy Grams was very helpful and worked around my parameters to get me the car that I wanted and that would work for my budget. Randy Grams was very Randy Grams was very helpful and worked around my parameters to get me the car that I wanted and that would work for my budget. Randy Grams was very professional. Randy connected with me by being genuine and caring about my situation. He took his time to show me the cars available in the price range I could purchase. Randy walked me through the whole process and was very helpful. I also spoke with Nick (product Genius) about the car and different features the car may have. More

They Treated Me Like a Movie Star I recently purchased a BMW 328d Xdrive (diesel all wheel drive sport wagon). Everyone I dealt with from the receptionist, the sales woman, the Parts I recently purchased a BMW 328d Xdrive (diesel all wheel drive sport wagon). Everyone I dealt with from the receptionist, the sales woman, the Parts Department and the Service Department treated me like I was a movie star. I did NOT get this kind of treatment at a competing BMW dealership where they thought I wasn't important enough. The sales woman (Deanna) was helpful, courteous and kept in touch throughout the process of ordering the car from Germany and delivering it to me at the dealership. Also, they responded to my Internet submission and did not hesitate to offer me a substantial Internet discount. I'm impressed. More

GREAT DEALERSHIP, TOP-NOTCH CUSTOMER SERVICE!!! I performed a cold-call with this dealership when i saw a vehicle that interested me on their website. Josh Keyton answered and we agreed to meet. H I performed a cold-call with this dealership when i saw a vehicle that interested me on their website. Josh Keyton answered and we agreed to meet. He was a very personable individual to say the least and I'm happy to have ended up dealing with him on the purchase of my Pre-Owned Beamer. He was cordial to my wife and my in-laws who made the drive to the dealership with me. Got a good deal on an almost brand new, 3 year old car with only 3,700 miles!!! No, that's not a typo, you read it right -- three thousand seven hundred miles! LOL! Anyway, the process went as smoothly as it did, thanks to Josh. He never pressured me and my wife into anything and looked at various avenues to even help us out. Thank you, Josh... looking forward to recommending some of my Beamer-head friends to you. Respectfully, Pat Cabrera More

Excellent buying experience Customer service and friendliness live! My wife and I bought our third vehicle from BMW of EL Cajon. Of course over the years their dealership name ha Customer service and friendliness live! My wife and I bought our third vehicle from BMW of EL Cajon. Of course over the years their dealership name has changed however the core of customer service still remains. A kind man initiated the conversation of getting a new car. It has been 2 months in the making. Mr Shawn Deyzel listened to my woe's of my wife's dad's passing and an aching used car X3 which if lucky was getting 17 mpg. Shawn introduced me to the 328d. After listening to his opinion and reading reviews, it was the car we wanted. But I told Shawn we did not want to play the back and forth game. Well, his patience with us, his care and space he gave allowed us to get the car we wanted. And, at a fair price. My wife said, it was the best car experience she had ever had. Thank you Shawn and to your peers! We'll certainly be looking for you in 4 years when it will be time to trade up. More

My BMW Genius rocked Great to work with on learning my new x3. Thank you for showing me the ins and outs of my car & great customer service. Thank you Great to work with on learning my new x3. Thank you for showing me the ins and outs of my car & great customer service. Thank you More

BMW of El Cajon Shawn Deyzel was amazing ! He was never pushy about trying to make a sale, he looked out for my best interest which was great! He was really patient a Shawn Deyzel was amazing ! He was never pushy about trying to make a sale, he looked out for my best interest which was great! He was really patient and attentive! I would highly recommend this location the staff was friendly and caring! The sales manager Samantha was very nice and easy to talk to as if we were friends for years. Overall great experience to top it off I got to drive away with a beautiful car :) More

Just great, isn't good enough for Randy Grams. Everything in buying a car, was handle so well by Randy Grams. My BMW Client Advisor gets a 10+! His knowledge, patients and commitment to making the Everything in buying a car, was handle so well by Randy Grams. My BMW Client Advisor gets a 10+! His knowledge, patients and commitment to making the client happy. I now have my dream car. More

Excellent Experience I was very anxious about purchasing a new vehicle and when I met with the sales agent he made sure that I was comfortable with the process. It took a I was very anxious about purchasing a new vehicle and when I met with the sales agent he made sure that I was comfortable with the process. It took a tremendous amount of time and patience with me to move forward. He was very professional and personable. I was treated like family. I will always return to this dealership. More

New Car experience I had a great experience at the BMW of El Cajon, the sales guy was such the gentlemen. He was very knowledgeable with the BMW cars and had a lot of in I had a great experience at the BMW of El Cajon, the sales guy was such the gentlemen. He was very knowledgeable with the BMW cars and had a lot of information to share with me, which convinced me to purchase the first car I test drove. He was patient and got to know me. He took me the cars that fit my life style and budget. I now own a beautiful, affordable BMW 328I 4 door. Thank you for assistance, Salvador!... Blanca More

A MOST gratifying experience, with JOSH KEYTON!! I was not quite yet ready to purchase a car, but knew that I was going to do it soon. Quite honestly, getting a BMW was only briefly entertained (we a I was not quite yet ready to purchase a car, but knew that I was going to do it soon. Quite honestly, getting a BMW was only briefly entertained (we are a Acura/Lexus family). As soon as I walked onto the lot of BMW El Cajon, my experience from start to finish was so great, I have ALREADY referred my friends and family (one friend, Albert R, already went down and ordered a brand new M4)! I cannot rave enough about Josh Keyton, he was PROFESSIONAL, FRIENDLY, PERSONABLE and sold me on getting the car I really wanted. He listened to my needs, and produced the car I was looking for! Amazing! For the time he spent going back and forth for me, looking, searching and getting the right car at the right price, I am grateful… He made my experience there one that was so positive, I have not hesitated to refer family and friends to the El Cajon location and to Josh himself. I know for a fact, those that meet with him will get what they want, at the price they want, new or certified used! There was no annoying haggling necessary, no run around. He made my purchase simple, quick and he was super efficient. He is hands down, a great asset to the company! In the near future (my wife will soon be needing another car), I will not hesitate to drive down to El Cajon (there are other dealers far closer to where we live in Del Mar) and meet with Josh again to get what I need. THANK YOU for providing excellent service, excellent certified cars, and hands down a total experience that has not compared to others! THANK YOU, JOSH, for being kind, patient, diligent with all the follow up calls and emails even after the sale was complete… I can't say enough about how happy you've made me, and how you've made a lifetime loyal customer out of our whole family! More