BMW of El Cajon | Page 23

Purchased my first BMW and had an amazing experience Great customer service and no pressure selling. Marcella is great. They didn't have an X4 in the color and with the packages I wanted so they had it b Great customer service and no pressure selling. Marcella is great. They didn't have an X4 in the color and with the packages I wanted so they had it built for me. The encore appt with my BMW Genius, Niklas Schwennen was amazing! My BMW has so many awesome features and I didn't know how to use 50% of them until I met with Niklas. BMW of El Cajon makes a hard purchase pleasant. More

Best Car Buying Experience! This was the best car buying experience! From the minute I walked into the dealership I was taken care of. They really listened to what I was lookin This was the best car buying experience! From the minute I walked into the dealership I was taken care of. They really listened to what I was looking for and exceeded that! I loved how David, your personal Genius, walks you through the complete car and shows you have everything works. He was really personable and very knowledgable. I would highly recommend BMW of El Cajon and their complete staff! More

AMAZING CUSTOMER SERVICE!! I had an issue with my initial purchase and every person involved from the Sales manager to the Tech Specialist was amazing! I dealt with several empl I had an issue with my initial purchase and every person involved from the Sales manager to the Tech Specialist was amazing! I dealt with several employees, initially Rick and then Shawn, who was so patient and understanding. I have purchased MANY vehicles over the years but have never received such great service. They don't list the managers on here but the sales managers at this dealership are not slimy and willing to sit down with you and talk about your purchase. I am loving my 3 series M SPORT!!! - Aaron More

Exceptional Vehicle Purchasing Experience! We purchased our first BMW in 2003 and in 2013 were looking to purchase an additional BMW. We visited the BMW of San Diego showroom and had a less tha We purchased our first BMW in 2003 and in 2013 were looking to purchase an additional BMW. We visited the BMW of San Diego showroom and had a less than pleasant experience. Due to that experience we purchased a Jaguar instead. While having our older BMW serviced at BMW of El Cajon in March, we met a salesman by the name of Josh Keyton. Having a poor experience in the past we were hesitant at first but Josh was amazing! He was patient with us as we test drove several of the vehicles. He truly went out of his way to ensure our experience was as pleasant as possible. Josh helped us find the perfect vehicle for our family and we now have two BMW's in our driveway. Josh has singlehandedly restored our faith in BMW! More

The ultimate buying experience If you're looking for a new or used BMW - regardless of where you live- check out BMW of El Cajon. We just had the most pleasure buying a new car from If you're looking for a new or used BMW - regardless of where you live- check out BMW of El Cajon. We just had the most pleasure buying a new car from Deanna Kehler. Our buying experience goes back many, many years so saying this was the best experience ever is really saying something. Deanna met with us twice. First time to search for exactly the features we wanted in a car. When we showed up the second time the car was waiting for us to test drive by the door. Couple hours later we were on the way home in our new car. Thank you Deanna for sending Brandon Watson (the BMW Genius) to our home to show us everything the car has to offer. Brandon showed up as scheduled, very professional and very knowledgeable. He patiently went over every single feature of the car and gave us his recommendations. Thank you All for a very smooth transaction and yes, we highly recommend BMW of El Cajon. More

Buying a new car has never been easier! I recently traded in my X5 for a brand new X5! Josh Keyton was my salesman for both of my cars and makes the experience a most pleasant one. The ease I recently traded in my X5 for a brand new X5! Josh Keyton was my salesman for both of my cars and makes the experience a most pleasant one. The ease of my trade-in and financing my new car was incredible. I love the new location and have had nothing but top notch customer service and the service advisors are great at making service a great experience. Today, I met with Brandon Watson, a Genius at BMW, to help me program my new car and learn all it has to offer. He was very patient with me......then, he filled my tank up! What more could I ask for! Thank you BMW of El Cajon, you will be highly recommended by me, and I will be back when I am ready for another new car! More

Amazing Sales Associate and customer service As soon as we walked in the door wewere greeted by Dennis Gerger who was an amazingly helpful, friendly, and comforting sales associate. He made us fe As soon as we walked in the door wewere greeted by Dennis Gerger who was an amazingly helpful, friendly, and comforting sales associate. He made us feel at home and made the sales process smooth and fun for me and my girlfriend. Would definately recommend Dennis and this dealership to anybody looking to buy a Bmw. More

Drop dead amazing. Talked to a few other deals absolutely nothing but games. Dropped by BMW El Cajon talked over the car I wanted with Rick Cohen, they did not have exac Talked to a few other deals absolutely nothing but games. Dropped by BMW El Cajon talked over the car I wanted with Rick Cohen, they did not have exactly what I wanted it in stock but they showed me pricing that was significantly better then any of the other dealers with no hidden fees in the lease that I wanted. Got a call two days later saying that they had found the car I wanted, went down and made the deal on my i3. Cannot say good enough things about the two guys I dealt with. Shawn matched the deal that we talked over the phone which was thousands less then the other guys with the hidden fees. Will be back for another car for my wife, sending at least three people from my office as well. In and out with my car in less the a hour, 5 Stars all the way across the board. More

When purchasing your ultimate dream car The ultimate driving experience does not stop at the car; it begins with the level service, which for me is an essential component to the overall cust The ultimate driving experience does not stop at the car; it begins with the level service, which for me is an essential component to the overall customer experience. BMW of El Cajon did not disappoint; Josh and Albi extended me a level of service that was unparalleled to my previous vehicle purchasing experiences. They also knew how important it was for me to purchase the car of my dreams and when the perfect vehicle presented itself they secured it for me. From the onset I got the genuine feeling that their mission was to provide me the ultimate customer experience. You can see through most sales reps veneers and you know you are just a commission; these two guys worked effortlessly to ensure my experience was the focus of the transaction. The purchase process was transparent; I never felt pressured to make a decision, however with their guidance and patience I am now the proud owner of an incredibly appointed killer M235i. I am truly thankful to you guys and hey Josh, way hug-it-out! Best experience ever Gary Rogers More

Best car buying experience I've ever had! I had to share the awesome experience I had buying a BMW at this dealership. First of all, I love my new car! Brian Houston was the sales guy who help I had to share the awesome experience I had buying a BMW at this dealership. First of all, I love my new car! Brian Houston was the sales guy who helped me. He was very personable and knowledgeable without being at all the obnoxious car salesman you normally expect. He knew what he was doing when he insisted that I drive the car because I instantly fell in love with it. Everyone from the sales manager to Jorge in finance was just incredible. If anyone is considering buying a new BMW, which they should, they should definitely come here! More