BMW of El Cajon

Amazing Sales Associate and customer service As soon as we walked in the door wewere greeted by Dennis Gerger who was an amazingly helpful, friendly, and comforting sales associate. He made us fe As soon as we walked in the door wewere greeted by Dennis Gerger who was an amazingly helpful, friendly, and comforting sales associate. He made us feel at home and made the sales process smooth and fun for me and my girlfriend. Would definately recommend Dennis and this dealership to anybody looking to buy a Bmw. More

Drop dead amazing. Talked to a few other deals absolutely nothing but games. Dropped by BMW El Cajon talked over the car I wanted with Rick Cohen, they did not have exac Talked to a few other deals absolutely nothing but games. Dropped by BMW El Cajon talked over the car I wanted with Rick Cohen, they did not have exactly what I wanted it in stock but they showed me pricing that was significantly better then any of the other dealers with no hidden fees in the lease that I wanted. Got a call two days later saying that they had found the car I wanted, went down and made the deal on my i3. Cannot say good enough things about the two guys I dealt with. Shawn matched the deal that we talked over the phone which was thousands less then the other guys with the hidden fees. Will be back for another car for my wife, sending at least three people from my office as well. In and out with my car in less the a hour, 5 Stars all the way across the board. More

When purchasing your ultimate dream car The ultimate driving experience does not stop at the car; it begins with the level service, which for me is an essential component to the overall cust The ultimate driving experience does not stop at the car; it begins with the level service, which for me is an essential component to the overall customer experience. BMW of El Cajon did not disappoint; Josh and Albi extended me a level of service that was unparalleled to my previous vehicle purchasing experiences. They also knew how important it was for me to purchase the car of my dreams and when the perfect vehicle presented itself they secured it for me. From the onset I got the genuine feeling that their mission was to provide me the ultimate customer experience. You can see through most sales reps veneers and you know you are just a commission; these two guys worked effortlessly to ensure my experience was the focus of the transaction. The purchase process was transparent; I never felt pressured to make a decision, however with their guidance and patience I am now the proud owner of an incredibly appointed killer M235i. I am truly thankful to you guys and hey Josh, way hug-it-out! Best experience ever Gary Rogers More

Best car buying experience I've ever had! I had to share the awesome experience I had buying a BMW at this dealership. First of all, I love my new car! Brian Houston was the sales guy who help I had to share the awesome experience I had buying a BMW at this dealership. First of all, I love my new car! Brian Houston was the sales guy who helped me. He was very personable and knowledgeable without being at all the obnoxious car salesman you normally expect. He knew what he was doing when he insisted that I drive the car because I instantly fell in love with it. Everyone from the sales manager to Jorge in finance was just incredible. If anyone is considering buying a new BMW, which they should, they should definitely come here! More

Comfortable, straight forward, very accommodating. Best car shopping experience to date. Follow up assurances were comforting and informative. BMW wasn't our first choice going into buying a new car. H Best car shopping experience to date. Follow up assurances were comforting and informative. BMW wasn't our first choice going into buying a new car. However, after viewing the quality of care we would receive was a positive tick mark in our minds. The service coverage options, and insanely fun driving experience of our X1 at BMW of El Cajon sealed the deal. No regrets! More

New car purchase All employees as well as the facility was a excellent experience. Friendly, courteous and understands the vehicle. Especially Tamara who was my main All employees as well as the facility was a excellent experience. Friendly, courteous and understands the vehicle. Especially Tamara who was my main contact for the purchase who is visited several times before buying. More

Great customer service I took my car in to go over the functions of a BMW. David was very helpful! Very knowledgable about BMWs, very friendly and professional. He answered I took my car in to go over the functions of a BMW. David was very helpful! Very knowledgable about BMWs, very friendly and professional. He answered all my questions thoroughly and he was very pleasant to deal with, I definitely feel comfortable calling him for any questions! Everytime I've been to the El Cajon, I've had a great experience! More

BEST CAR DEALERSHIP IN SANDIEGO HANDS DOWN Josh just happens to be one of the best Car Salesmen alive. He was professional and super friendly. Shawn was there the previous day when my husband f Josh just happens to be one of the best Car Salesmen alive. He was professional and super friendly. Shawn was there the previous day when my husband first went looking around. The car I wanted was not on the lot. Shawn took notes from my husband on what I was looking for and what I wanted to pay. The next day Shawn texted me a picture of exactly what I wanted but unfortunately he was not able to be there when I wanted to come and purchase the car. BUT, he called his buddy Josh and the car buying experience I had was unparalleled. More

Excellent experience in buying a new car Purchased a 2014 in Jan. Salesman was Josh Keyton - lucky break for me! He was pleasant, soft-spoken, no pressure, knowledgeable, didn't try to make Purchased a 2014 in Jan. Salesman was Josh Keyton - lucky break for me! He was pleasant, soft-spoken, no pressure, knowledgeable, didn't try to make any decisions for me. Ended up with a good deal, and it was ultimately a super nice experience buying a new car. (They aren't always so pleasant!) When I'm ready for another new BMW, I'll be asking for Josh. He made this experience a really good one! Also dealt with Brandon to help set up all the gadgets. Very informative, helpful and pleasant to deal with. And Brittany Dollard did the paperwork - took us all of 15 minutes to fly thru it and get out the door in my new car. All a very very good experience. Ask for Josh, Brandon and Brittany - a great team! More

Three Words; ASK FOR JOSH! He made my whole experience great! If you have purchased a car before you know it takes hours. However, Josh made the time pass nicely, he was a reall He made my whole experience great! If you have purchased a car before you know it takes hours. However, Josh made the time pass nicely, he was a really nice guy, and super knowledgeable about all the cars. He answered all the questions i could think up. You can tell that he genuinely wanted me to get the car I was happy with and didn't try to push more expensive cars on me. He was honest, and made the negotiations on the price straight forward. Even the next day after I bought the car, when I had a few more questions, I texted him and received quick responses. Most salesmen are done with you once they make the sale, but not him. You could tell he really wanted me to be happy with my purchase. Because of the experience I had with Josh and how amazing the car is I will be a lifelong BMW driver, and when I get my next BMW I will only be getting it from him. Thank you Josh for helping me drive away in my BMW 528i! More