BMW of El Cajon

Service Center Excellent Service. Check timely eventhough I was late. And my advisor Michael Parker was excellent. Every step of the process was professional and exc Excellent Service. Check timely eventhough I was late. And my advisor Michael Parker was excellent. Every step of the process was professional and excellent. And eventhough I made to the dealer 2 min before end of their shift everyone pitched in to see me out the door, car services, washed and flowers given to me at the end of it all. Is that awesome or what. Luv'ing my car and my dealership, El Cajon, CA. Blessed👍🏾🏆💐😎😊🎶💯 More

14,000 check up Joe Caffrey reviewed what service would be provided and also informed me of the recall - everything was done as stated which included wash and vacumn Joe Caffrey reviewed what service would be provided and also informed me of the recall - everything was done as stated which included wash and vacumn of the car before pickup. Loaner was provided More

First Time Here First time to this BMW dealership (or any BMW dealership in San Diego) since relocating from Orange County (my dealer of choice in Orange County is Cr First time to this BMW dealership (or any BMW dealership in San Diego) since relocating from Orange County (my dealer of choice in Orange County is Crevier BMW). Read Google and Yelp reviews and was also referred to by my mechanic who services my vehicle (oil changes, etc.) since the free maintenance from BMW had expired. My 328i is still under CPO. Check engine light came on and it was diagnosed as two oxygen sensors that needed to be replaced. This was covered under California Emissions warranty so their was no deductible. Setting up an appointment was very easy on their website and I was even contacted to see if I required a loaner vehicle. When I arrived, I was greeted immediately and all the paper work for both service and loaner were processed very efficiently. While processing, I decided to have some other maintenance items to be performed to maximize my time (since my vehicle was at the dealer) - so I had an oil change and the air filter replaced (these items were due for service in 2,000 miles). I was updated several times by Mike and they also informed me that the oil filter housing was leaking and would be covered under CPO ($50 deductible). A multipoint inspection was also performed and no other issues were found. The service, loaner vehicle and overall experience exceeded my expectations. If I should require any further warranty work, BMW El Cajon is the place to go. Their oil change services are also pretty competitive ($79.95). More

Great service experience! I purchased my BMW 328i station wagon in December 2015 at BMW of El Cajon and I'm more than happy for all the great service and customer experience I I purchased my BMW 328i station wagon in December 2015 at BMW of El Cajon and I'm more than happy for all the great service and customer experience I have had so far. Daniel helped me with my first service this week and his excellent communication skills, product knowledge and customer focus made it another great experience for me. Car was ready as promised nice and clean and in addition he surprised my wife with flowers which we very much appreciated. Thanks again and I'm looking forward to our next appointment.. More

BMW X3 Service It's always a pleasure to go to BMW of El Cajon. All the Service Advisors welcome you with warmth and eager to assist in any way. Joe Caffrey, my Se It's always a pleasure to go to BMW of El Cajon. All the Service Advisors welcome you with warmth and eager to assist in any way. Joe Caffrey, my Service Advisor is courteous and listens well. He took care of all my concerns like pairing my phone, GPS concerns and loose cover plate in the trunk. If you have hesitations in going to dealers, you shouldn't with BMW of El Cajon. Thanks for the great service always! More

Great service, major supporters of armed forces I mainly dealt with Terry at service. He was very helpful and he asked right away if I was in the Armed forces, when I told him I was, he was quick t I mainly dealt with Terry at service. He was very helpful and he asked right away if I was in the Armed forces, when I told him I was, he was quick to thank me for my service and mentioned they would take good care of me as much as possible to show appreciation of my service even though my car was just out of the warranty coverage. Terry set me up with a loaner for two days while they took care of the dicrepancies at a minimum charge, all while having a great attitude and friendly demeanor. He even gave my son a toy car. Strongly recommend this dealer and their service. When I buy my next BMW, I will be buying from BMW El Cajon! More

Very good service! I brought my 2014 650I in for servicing and was very happy with the people there. They did a great job and we're very friendly. I brought my 2014 650I in for servicing and was very happy with the people there. They did a great job and we're very friendly. More

Easy, fast and I am completely satisfied My salesman, Yul, was all about what I knew I wanted. He knew where to find the perfect car on the lot that has hundreds of fabulous BMW's. My choic My salesman, Yul, was all about what I knew I wanted. He knew where to find the perfect car on the lot that has hundreds of fabulous BMW's. My choice came down to just two within 20 minutes after starting to look. The the hard part was the choice had to be made. I changed my mind after Yul had stared the paper work on a blue 328i. I changed my mind and wanted the black 328i. Not a problem. Yul was won it in a flash. More