BMW of Doylestown A Thompson Dealership

The complete buying process was a truly great experience. Dennis and John were both very accommodating with the test drive and knowledgeable of all BMWs. Dennis and John were both very accommodating with the test drive and knowledgeable of all BMWs. More

Professional, friendly, knowledgeable staff. Our recent visit was relatively pain-free (although time-consuming). We did lease a 2020 BMW that has a lot of bells & whistles, that I don't know how to use! I visit was relatively pain-free (although time-consuming). We did lease a 2020 BMW that has a lot of bells & whistles, that I don't know how to use! I need a lesson. More

I was a 24 year old first time car buyer looking for a set of wheels during the Covid pandemic, and I stumbled upon a car I’d loved since I was 12, in great condition nonetheless. I was in Cape Cod, the c set of wheels during the Covid pandemic, and I stumbled upon a car I’d loved since I was 12, in great condition nonetheless. I was in Cape Cod, the car was in PA. Dennis Bridges and the folks at Thompson BMW made this dream a reality. I really didn’t have to do much besides negotiate a price and e-sign documents - they went above and beyond to keep things simple on my end. Thompson even helped me find a transport company and Dennis stayed late to load it on the flatbed himself. They could have sold this car to someone local and had a much easier time moving the inventory, and the dedication to excellent service was really appreciated. The car arrived perfectly clean and detailed. I couldn’t have had a better experience. Thank you Dennis and Thimpson BMW! More

Great service and they responded to my questions and concerns.The car was cleaned and they reviewed to cost with me before starting the work.I would highly recommend the Thompson Organization concerns.The car was cleaned and they reviewed to cost with me before starting the work.I would highly recommend the Thompson Organization More

The service manager Andi G. Is outstanding professional. She is very knowledgeable and attuned to the customers’ issues. Moreover, she is very resourceful and her response time is unparalleled. She is very knowledgeable and attuned to the customers’ issues. Moreover, she is very resourceful and her response time is unparalleled. More

Good service. Seems to have good availability most of Good service. Seems to have good availability most of the time. Every rental I have taken for the past 5 years has had a super dirty interior Good service. Seems to have good availability most of the time. Every rental I have taken for the past 5 years has had a super dirty interior windshield. Never fails. More

Thompson BMW was able to help in any way they could. The staff was very friendly and informative. Very helpful for my first time buying a BMW staff was very friendly and informative. Very helpful for my first time buying a BMW More

This place was great and very helpful. Dawn helped me find the perfect car and was able to answer any questions or concerns I had. find the perfect car and was able to answer any questions or concerns I had. More

There was an error in the invoice was double charged for parts - it was quickly corrected - thanks to the lady who quickly looked into that and correctEd it - sorry cant remember her name parts - it was quickly corrected - thanks to the lady who quickly looked into that and correctEd it - sorry cant remember her name More

Generally service to the vehicle is really good. The process leading to dropping off, checking in, could use some user experience enhancements. At times they make mistakes, including a time I didn’t sch process leading to dropping off, checking in, could use some user experience enhancements. At times they make mistakes, including a time I didn’t schedule service but they accidentally tagged me in the system for another persons service. They did fix it, but attention to detail lacking. also, I do get disappointed when I’m dropping $500+ on service and they give me a Toyota Corolla. More