BMW of Doylestown A Thompson Dealership
Doylestown, PA
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All about the Salesman Dennis Bridges is a true professional. Dennis has sold my family numerous cars including my first car almost 20 years ago (yikes time flys by). With Dennis Bridges is a true professional. Dennis has sold my family numerous cars including my first car almost 20 years ago (yikes time flys by). With that said, Dennis has been a true professional all these years. I'd like to thank him and Thompson for making myself and family happy year after year. More
Everything perfect except for loaner Everything went great as always. The car was exceptionally clean and all serviced up. The only downside was the loaner which I expected to be an suv s Everything went great as always. The car was exceptionally clean and all serviced up. The only downside was the loaner which I expected to be an suv since my car is an suv and I have to put car seats and kids. This time the loner was a sedan and more difficult to put car seats in it. Overall experience was positive. More
Inspection and new tires My prior experience with Thompson was exception. However, this last time I was extremely disappointed. It will was the first time I incurred a mainten My prior experience with Thompson was exception. However, this last time I was extremely disappointed. It will was the first time I incurred a maintenance cost (3 new tires and an alignment) and my car was returned to me with a tire underinflates and the tire pressure indicator not reset. I am very disappointed given my bill was $800. No concerns with the cost. Just concerns with customer service and trust. I am expecting a call back from the dealership. More
Thorough My service rep Gwen was awesome. She kept me informed from start to finish regarding my service work. She did a great job explaining some of the servi My service rep Gwen was awesome. She kept me informed from start to finish regarding my service work. She did a great job explaining some of the service required as well More
Great service! These guys are really on top of things. Top quality service and a warm and friendly service staff. They can't be beat! I wouldn't take my car anywhere These guys are really on top of things. Top quality service and a warm and friendly service staff. They can't be beat! I wouldn't take my car anywhere else! More
Thorough Didn't know what was wrong with my car. Lights were coming on all over the place. Took it to Thompson, they called the same day and told me what was Didn't know what was wrong with my car. Lights were coming on all over the place. Took it to Thompson, they called the same day and told me what was wrong. Thought I'd be without my car for a while but they called and had it fixed in record time especially during the holidays. She runs great. I would recommend Thompson and the people that work there to everyone. They give 200 percent and something rare today, they care about the quality of their work. Happy New Year, Dan, to you and all the people in the service department. Thanks More
New Brake Done on time as promised. However I would have appreciated to not having received a call that woke me up just before 8:00 am telling me I needed brak Done on time as promised. However I would have appreciated to not having received a call that woke me up just before 8:00 am telling me I needed brakes when that was the reason I took my car in for new brakes. More
Excellent Car Buying Experience Buying a new car can be a stressful experience, even with doing research beforehand. We had a pleasurable car buying experience with Thompson BMW. O Buying a new car can be a stressful experience, even with doing research beforehand. We had a pleasurable car buying experience with Thompson BMW. Our client advisor, Raul Jimeniz, was informative, attentive, and addressed all our questions and concerns. Adam, a sales manager, oversaw the process and ensured that we were comfortable with our purchase. There was no pressure whatsoever and everything was rather straightforward. Anthony Napoleon in Finance explained financing alternatives, maintenance programs and warranty information in a clear and concise manner. Based upon our research from various car buying sites and BMW forums, we believe that we received a good deal from Thompson. Delivery was smooth and we never felt rushed as we learned how to use some of the options and technology of the new car. Everyone with whom we worked sought assurance that we left the dealership feeling good about our purchase. We highly recommend Thompson BMW for your next car purchase. You will be in good hands! More
Excellent service. Fast and efficient. Comfortable surroundings. Pleasant staff .Nice waiting area with reading material and TV. I liked the selection of BMW accessori Fast and efficient. Comfortable surroundings. Pleasant staff .Nice waiting area with reading material and TV. I liked the selection of BMW accessories and related things for my car. More
Great service Quick turnaround on my state inspection and oil service. The Thompson team was friendly and great to work with. Highly recommend them for all your BMW Quick turnaround on my state inspection and oil service. The Thompson team was friendly and great to work with. Highly recommend them for all your BMW service needs More