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BMW of Doylestown A Thompson Dealership

Doylestown, PA

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1,184 Reviews

680 N Main St

Doylestown, PA

18901

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Showing 1,184 reviews

January 02, 2019

All about the Salesman Dennis Bridges is a true professional. Dennis has sold my family numerous cars including my first car almost 20 years ago (yikes time flys by). With More

by Freedman171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges
Jan 03, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for this lovely review. We appreciate your continued business and will share this with Dennis.

January 01, 2019

Everything perfect except for loaner Everything went great as always. The car was exceptionally clean and all serviced up. The only downside was the loaner which I expected to be an suv s More

by JORDINAKAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lukanski
Jan 03, 2019 -

BMW of Doylestown A Thompson Dealership responded

We apologize for any inconvenience. We do our best to accommodate everyone's needs but are at the mercy of other customers returning loaner vehicles. Again we apologize for any inconvenience.

January 01, 2019

Inspection and new tires My prior experience with Thompson was exception. However, this last time I was extremely disappointed. It will was the first time I incurred a mainten More

by SCOTTRENGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
January 01, 2019

Thorough My service rep Gwen was awesome. She kept me informed from start to finish regarding my service work. She did a great job explaining some of the servi More

by DRZEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen
Jan 03, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your kind words with us! We will share this review with Gwen.

January 01, 2019

Great service! These guys are really on top of things. Top quality service and a warm and friendly service staff. They can't be beat! I wouldn't take my car anywhere More

by JOHNNYKINGMARINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in the service center, Dennis Bridges, Rob Ridgway
Jan 03, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for this lovely review! We will share this with our team.

December 31, 2018

Thorough Didn't know what was wrong with my car. Lights were coming on all over the place. Took it to Thompson, they called the same day and told me what was More

by KLYNNANTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 03, 2019 -

BMW of Doylestown A Thompson Dealership responded

Happy New Year to you! Thank you for sharing your experience with us, we look forward to seeing you again.

December 29, 2018

New Brake Done on time as promised. However I would have appreciated to not having received a call that woke me up just before 8:00 am telling me I needed brak More

by SKYHIGHBILLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A young man named Joe who was very helpful.
Jan 03, 2019 -

BMW of Doylestown A Thompson Dealership responded

We apologize for the early morning phone call. We will share your feedback with our managers.

December 29, 2018

Excellent Car Buying Experience Buying a new car can be a stressful experience, even with doing research beforehand. We had a pleasurable car buying experience with Thompson BMW. O More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Napoleon, Raul Jimenez, Adam Dunlap
Jan 03, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for this outstanding review! We appreciate you sharing your experience with us and hope you enjoy your BMW!

December 29, 2018

Excellent service. Fast and efficient. Comfortable surroundings. Pleasant staff .Nice waiting area with reading material and TV. I liked the selection of BMW accessori More

by sulameroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gordon, Dennis Bridges
Jan 03, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thanks for checking out our BMW boutique! We hope to see you again soon.

December 28, 2018

Great service Quick turnaround on my state inspection and oil service. The Thompson team was friendly and great to work with. Highly recommend them for all your BMW More

by SPM519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Criscuolo
Jan 03, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for the kind words. We appreciate your business.

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