BMW of Doylestown A Thompson Dealership

///M Performance Service, always the best! Laura is in charge of the specialized service center for BMW enthusiasts. I must say that she is one of the most pleasant and professional service adv Laura is in charge of the specialized service center for BMW enthusiasts. I must say that she is one of the most pleasant and professional service advisors that I have ever dealt with. I am extremely happy with both her and Thompson BMW in general. I've had nothing but great experiences with everyone involved and I'm also very happy to be a member of the ///M Gruppe based off of their recommendation and sponsorship. I drive all the way from the southern portion of New Jersey near Delaware just to have my car taken care of by these folks. More

Recall Service Excellent customer service. Timely repairs. Everyone was very friendly and extremely professional. First time I had my car serviced at this dealers Excellent customer service. Timely repairs. Everyone was very friendly and extremely professional. First time I had my car serviced at this dealership. I would recommend this service center. More

Service Free valet service from Doylestown to our business in Allentown is a huge help. Very good communication - happy with the service and live the 528 Free valet service from Doylestown to our business in Allentown is a huge help. Very good communication - happy with the service and live the 528 More

A peaceful quick sale I would have liked a better deal. This is our 4th BMW However, our salesperson was not aggressive and we greatly appreciate his style. The sale went I would have liked a better deal. This is our 4th BMW However, our salesperson was not aggressive and we greatly appreciate his style. The sale went under two hours. More

Service visit Service center was not very helpful explaining details of service required. Service manage was very biased in just convincing me to dispose vehicle a Service center was not very helpful explaining details of service required. Service manage was very biased in just convincing me to dispose vehicle and put money to a new vehicle. I was looking to get a better description of services required and priority of what was critical to get done and then make a decision on making the investment. I asked manage to provide summary of service required and send to me. This was not done and when I picked up vehicle there was no summary available and cashier could not really help. More

More and better loaners needed The only issue I’ve had is the availability of reasonably comparable loaner cars. Initially I was given a Toyota Corolla. I drive a BMW 750. It is The only issue I’ve had is the availability of reasonably comparable loaner cars. Initially I was given a Toyota Corolla. I drive a BMW 750. It is difficult to adapt to a different brand and much smaller car. The staff in the service department couldn’t be more pleasant and competent. They went over and above to help me through the processs. More

Excellent Stopped in with no appointment because a warning light was on. Took me right in and did the service. I always have a good and professional experience. Stopped in with no appointment because a warning light was on. Took me right in and did the service. I always have a good and professional experience. More

Cigarette smoke in a loaner The loaner vehicle reeked of cigarette smoke. My 4 year old daughter and I had to reschedule our plans for the day because it was unbearable to be ins The loaner vehicle reeked of cigarette smoke. My 4 year old daughter and I had to reschedule our plans for the day because it was unbearable to be inside that car . More

Inspection/Emissions Very courteous outside staff....administrative personnel inside also pleasant. Turnaround at pickup was really quick, in and out in no time! Felt li Very courteous outside staff....administrative personnel inside also pleasant. Turnaround at pickup was really quick, in and out in no time! Felt like a valued customer! More

Great service center. I arrived with a flat tire on Saturday. No problems. The service center was great. Everyone was friendly and efficient. I would highly recommend this I arrived with a flat tire on Saturday. No problems. The service center was great. Everyone was friendly and efficient. I would highly recommend this service center. More