BMW of Doylestown A Thompson Dealership

I live in NY And came to Doylestown BMW to purchase my new car! Had previously dealt with Thompson while living in PA and will continue to use them! And came to Doylestown BMW to purchase my new car! Had previously dealt with Thompson while living in PA and will continue to use them! More

Brake in Service - awesome service and thank you for the detail brake in service and resolving the issue found with the car. Laura is very helpful. and thank you for the detail brake in service and resolving the issue found with the car. Laura is very helpful. More

First Time Visit - Very Happy and Satisfied Having just moved to the Newtown area I was very happy to find you guys so close to my new home. My first service appointment and state inspection ser Having just moved to the Newtown area I was very happy to find you guys so close to my new home. My first service appointment and state inspection service was great. Makes it a little easier during my decision process for a new car this year to have a BMW Dealer so close. More

First BMW purchase I have wanted a BMW since I started driving nearly 25 years ago. I don’t think I’ve ever seen a BMW that I’ve not liked the style of...they are just g I have wanted a BMW since I started driving nearly 25 years ago. I don’t think I’ve ever seen a BMW that I’ve not liked the style of...they are just gorgeously desinged cars. My son recently turned 16 and started driving, so my wife & I were looking to add a vehicle to our household, which made for the perfect opportunity to finally purchase my first BMW. My preference is to purchase pre-owned, low mileage vehicles, so I searched daily for over 2 months looking for the exact car I wanted. That search for a 2015 335xi CPO w/M Sport package in mineral gray with low miles brought me to Thompson BMW. I had inquired about the car online New Years Day (holiday). Two days later Thompson BMW called my cell#, however I was in a meeting. After not returning the call, Michael Massa (Internet Manager) followed up 2 days later on a Saturday afternoon. I said I was still interested and Michael confirmed the car was still available. Micheal immediately connected me with Dennis Bridges (Client Advisor) and between the two of them they arranged a test drive. I jumped in the car and drove 2.5 hours to test drive the car. Dennis had the car prepped and ready as soon as I arrived (30 mins before they closed), Michael photocopied my license while Dennis and I took the car out. The test drive Dennis took me on was great; good mix of twisty backroads and expressway so I could really get a good feel for the car. The dealership ended up staying open more than 30 mins late as Dennis and I reviewed numbers. I took the rest of the weekend to think about it, and Dennis followed up with me on Monday morning. We came to an agreement over the phone and I secured the car with a CC. Dennis ran the paperwork (including finanacing through BMW) and sent it via email so they could perform all the processing in advance of my coming back to take delivery. When I came back the following Saturday to take delivery, Dennis had everything ready to go. I signed papers with Finanace while Dennis tagged the car and within 30mins we were done. Dennis then took the time to review the car with my wife and I, setting up my phone, explaining how all the internal controls including iDrive worked to get us started. Dennis was extremely personable, patient, and very attentive to what we needed. The local car came off a factory lease with only 27k miles and was absolutely immaculant. I spent a few thousand more than I originally planned, however the price and the car were incredible, so it was well worth it. Knowing that I was spending a little more than I had originally planned, Dennis threw in new all weather floor mats and a gift card for the Service Dept. store. All in all, it was a great experience and I would highly recommend the team at Thompson BMW if you are in the market for a new or used BMW. More

Excellent service and experience This is my fourth lease with Thompson and I’ll keep going back. Love the product and their service and attention to detail is terrific! This is my fourth lease with Thompson and I’ll keep going back. Love the product and their service and attention to detail is terrific! More

Excellent service Loved the valet option, didn’t had to go and drive to the service center. They picked up my car and brought me another one. Regarding the service to Loved the valet option, didn’t had to go and drive to the service center. They picked up my car and brought me another one. Regarding the service to my car was excellent as always. They vacuumed and cleaned my car. Matt always kept me informed of the status of my car. Very diligent advisor. More

Easy, quick in and out for a state inspection. Went for a state inspection and Thompson even picked up that I also needed a brake line flush, under warranty! I was in and out in under an hour. Gre Went for a state inspection and Thompson even picked up that I also needed a brake line flush, under warranty! I was in and out in under an hour. Great service. 😎 More

excellent from time of drop off to exit staff were friendly and gave their immediate attention to me. They kept me informed as what my car needed and moved forward to its service. Great te staff were friendly and gave their immediate attention to me. They kept me informed as what my car needed and moved forward to its service. Great team work!!! More

Always excellent service and friendly Our experience in service especially with John has always been over and above customer service . Our car has been fixed the loaner car has always been Our experience in service especially with John has always been over and above customer service . Our car has been fixed the loaner car has always been available . More

Very friendly staff and great facility. Top class experience. The service staff informed me what was going on, how long it would be and was very accommodating. The facility and waiting area Top class experience. The service staff informed me what was going on, how long it would be and was very accommodating. The facility and waiting area are very nice. Good overall experience. More