BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Incredible patience for this indecisive buyer After renting a BMW X5 on multiple occasions, I decided I wanted one. I was introduced to Ryan, and I could not decide X5 or the new 5 series. I te After renting a BMW X5 on multiple occasions, I decided I wanted one. I was introduced to Ryan, and I could not decide X5 or the new 5 series. I test drove the cars multiple times on multiple occasions. Finally, I decided I would order the X5 diesel for my wife. Fast forward after another year, I decided it was time for me to order an X5 for myself, should I get the X5 should I get the X3, again, I came to the dealership multiple times, and test drove both cars. Finally, I decided on the X3, then learned some of the features I wanted were not available. I decided to wait until the features I wanted were available with a 2019 model, then once again unsure of my decision, Ryan suggested I wait to for the new X5. Knowing it would be several more months before he could close the sale. What is admirable in this situation, Ryan walked away from the deal he could have closed sooner because he knew if I waited a few more months I would be happier. Monday the 21st I took delivery of my X5, I am thrilled I waited. Thank you, Ryan, for your patience. More
Good Experience Ryan was a pleasure to work with. He was helpful and worked with us on our schedule. We enjoyed the Thompson experience and love our new X1. Ryan was a pleasure to work with. He was helpful and worked with us on our schedule. We enjoyed the Thompson experience and love our new X1. More
Wish more things were covered under my extendedBMW warranty Not understanding how the engine block bolt is not included under the new BMW Extended warranty I procured - I Am still awaiting a list of items tha Not understanding how the engine block bolt is not included under the new BMW Extended warranty I procured - I Am still awaiting a list of items that are still covered that I have asked for twice now from BMW Thompson warranty dept? Can you have someone contact me from warranty area. More
Good experience Good experience, Dennis was very helpful and guided me in the right direction. I feel like I walked away with a fair price and was happy with my futur Good experience, Dennis was very helpful and guided me in the right direction. I feel like I walked away with a fair price and was happy with my future car. More
Super customer service Dan from Thompson service takes care of my car the way I would. Goes way beyond what I would have expected. Was always very accommodating even at a m Dan from Thompson service takes care of my car the way I would. Goes way beyond what I would have expected. Was always very accommodating even at a moments notice. Thank you Dan. More
Nothing but great service The few times I have had my car in for servicing it has been nothing but great service. Definitely nothing I received from other car brands and it ke The few times I have had my car in for servicing it has been nothing but great service. Definitely nothing I received from other car brands and it keeps wanting to stay a member of the bmw family in the future More
Excellent service Dan Goldman -My job depends on a *safe* reliable car and he & Andi Glassmyer makes sure of that! Dan has great communication skills letting me know a Dan Goldman -My job depends on a *safe* reliable car and he & Andi Glassmyer makes sure of that! Dan has great communication skills letting me know about my BMW while it is having a repair.or maintenance ...this is my 3rd BMW...BMW Warranty /excellent service you cannot get anywhere else! Highly Recommend BMW! More
Great... So far My buying experience was totally painless. Hopefully, I can build a healthy, ongoing relationship with the service department. I want to meticulously My buying experience was totally painless. Hopefully, I can build a healthy, ongoing relationship with the service department. I want to meticulously maintain a fantastic vehicle. Thanks to all involved with my service, and sale! Cheers! More
Great sales person Ryan is great to work with. I highly recommend him. He was very knowledgeable and followed up. He returned all our calls and spent the time going o Ryan is great to work with. I highly recommend him. He was very knowledgeable and followed up. He returned all our calls and spent the time going over how the car works. Thank you Ryan More
Quick and Easy This is my fourth BMW transaction and was the easiest process yet. Ryan was extremely attentive without being overly assertive. I was undecided and This is my fourth BMW transaction and was the easiest process yet. Ryan was extremely attentive without being overly assertive. I was undecided and thinking of switching brands. Ryan quickly pointed out some key differences between the cars. He is very knowledgeable about all the BMW models (old and new) and offered me a deal I couldn't refuse. More