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BMW of Doylestown A Thompson Dealership

Doylestown, PA

not yet
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1,184 Reviews

680 N Main St

Doylestown, PA

18901

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Showing 1,184 reviews

February 04, 2019

Service Second to None! After being a (loyal) customer at Thompson B.M.W. for more than 20 years, I would consider myself to be a "frequent flyer" and can say with the utmost More

by DRROBERT2532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Max Donald, Wayne Guertin.
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

20+ years! WOW! Thank you for your continued business. We look forward to seeing you again!

February 03, 2019

Jeff's review I was told I had a tire with a nail in it and the tire needed to be replaced. The tire turned out being okay. This could have been handled better. More

by ESHLEMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for the feedback. We will share this with our Service Manager.

February 03, 2019

Fast and easy Thompson always seems to be a straight shooter, no issues. People always pleasant and helpful, and the loaner really helps with making my day easier. More

by BRIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Borghi
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your kind words with us! We will share this review with our Service Team.

February 03, 2019

Many thanks to Ryan G! It was a pleasure to work with and negotiate with Ryan Gordon at Thompson on our first BMW purchase! He was extremely knowledgeable of the car feature More

by rastronut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gordon, Adam Dunlap
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your 5-star experience with us! We appreciate your feedback.

February 02, 2019

Great service Dennis Bridges provides me with great information and insight in the car buying process. He recommended cars that I very much enjoyed looking at and More

by Ironcityg13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your 5-star experience with us! We appreciate your feedback.

January 31, 2019

Patrick I came in for a recall service and had a window regulator replaced which cast about $506.00, I had to call at 3 pm to find the status of the work, and More

by PDCRUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Patrick - We take these reviews very seriously and would like the opportunity to discuss this further. Please contact Service Manager, Andi Glassmyer, at 215-340-3900 x2318

January 31, 2019

Simply the best! First Class Service! They are by far the best service that I have used. Excellent customer service from the initial call through the pick up of my car. The actually found More

by ABOWMAN9505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McDonald
Feb 01, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for this 5-star review! We will share your review with our team.

January 31, 2019

Efficient Experience I recently purchased a RX 350 2019 from Thompson. Dennis was our salesperson. His knowledge of the product and his thorough attention to what I wanted More

by c123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges
Feb 01, 2019 -

BMW of Doylestown A Thompson Dealership responded

Carol - Thank you for the feedback! Enjoy your new Lexus.

January 31, 2019

Loyal to thompson Ryan was a pleasure to work with. This is my 3rd Bmw Thompson and I love working with the dealership and the staff. Can’t wait to drive my new car. More

by Matts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lalicata, Ryan Gordon, Adam Dunlap
Feb 01, 2019 -

BMW of Doylestown A Thompson Dealership responded

We hope you are enjoying your new car! We look forward to seeing you again.

January 30, 2019

Thompson team was so helpful every step of the way! From pickup to drop off and fixing the water problem every part of the day went great! The problem solving exceeded my expectations! I don’t know wher More

by linda.ervin.bvdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Feb 01, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for the lovely words about our staff. We are glad we could assist you and will share this review with our team.

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