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BMW of Doylestown A Thompson Dealership

Doylestown, PA

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1,184 Reviews

680 N Main St

Doylestown, PA

18901

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Showing 1,184 reviews

February 19, 2019

Excellent Dealership Every time I have had to visit Thompson BMW their management and their staff have always, courteous, polite and helpful. My years dealing with car dea More

by PLIND64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jimenez, Adam Dunlap
Feb 26, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your 5-star experience with us! We appreciate your feedback.

February 18, 2019

Annual inspection routine and small repairs I have no complaints Thompson did a great job would recommend for bmw work anytime. Appreciate the quality of the repair. The valet service is especia More

by JayRothberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jimenez
Feb 26, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your kind words with us! We will share this review with our Service Team.

February 18, 2019

Great staff, great service. Special thanks to Matt Turnbull and the rest of the staff who always do a great job setting up our appointments and explaining any work that needs to More

by CHIPRADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Turnbull
Feb 26, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for taking the time to leave us this review! We appreciate your kind words!

February 18, 2019

Service I was highly satisfied with my experience at Thompson BMW, everyone was so friendly and helpful with the concerns I had. As I was waiting for my vehic More

by JLITTLENAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jimenez
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for this outstanding review! We appreciate your kind words and will share them with our team. We look forward to seeing you again.

February 18, 2019

Easy in and out. My only issue is that I was givin a Toyota for a loaner vehicle and it was filthy dirty with grime and salt! Would have taken 5 min to run through the More

by LOGAN8DEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaheed Sanders
Feb 26, 2019 -

BMW of Doylestown A Thompson Dealership responded

We do our best to accommodate everyone but our service loaner fleet can be dependant on other customers returning their BMW loaner. We apologize for any inconvenience.

February 17, 2019

satisfaction I found the entire experience from entering the service center through conclusion excellent.. everyone was very courteous as well as informative. I co More

by DGROSS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jimenez
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for sharing your experience!

February 15, 2019

Gwen was very helpful and accomodating. For this service, I could not give a 5 star rating because the person who checked me in the morning of my appointment was asked in addition to what wa More

by TVERRICHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen from Service is outstanding with her communications and follow-up.
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for the feedback. We will use this as a learning opportunity to improve our service.

February 15, 2019

Excellent customer service once again ! Laura Zimmerman goes above and beyond to address and accommodate all her customer’s needs. The quality of the work is second to none. If your BMW nee More

by ///M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Zimmerman
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for your kind words. We will share them with Laura!

February 14, 2019

I couldn’t come to them so they came to me! Thompson BMW may be farther away from me than other BMW dealerships but because of their customer service I’ll go the distance. Due to circumstances More

by Rkings10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bridges, Kerrie Greene, John O'Toole
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for the feedback! We will share your kind words with our team. Enjoy your new BMW!

February 14, 2019

Great organization with great employees We have been buying our cars and servicing them at Thompson for many, many years and trust them to do.what we need done efficiently. More

by JBNYPA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mac Donald, Wayne Guertin
Feb 18, 2019 -

BMW of Doylestown A Thompson Dealership responded

Thank you for trusting us with the service of your vehicle. We look forward to seeing you again soon.

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