BMW of Doylestown A Thompson Dealership
Doylestown, PA
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Excellent Dealership Every time I have had to visit Thompson BMW their management and their staff have always, courteous, polite and helpful. My years dealing with car dea Every time I have had to visit Thompson BMW their management and their staff have always, courteous, polite and helpful. My years dealing with car dealerships with only one exception have not been as good as it was dealing with Thompson BMW. More
Annual inspection routine and small repairs I have no complaints Thompson did a great job would recommend for bmw work anytime. Appreciate the quality of the repair. The valet service is especia I have no complaints Thompson did a great job would recommend for bmw work anytime. Appreciate the quality of the repair. The valet service is especially helpful. More
Great staff, great service. Special thanks to Matt Turnbull and the rest of the staff who always do a great job setting up our appointments and explaining any work that needs to Special thanks to Matt Turnbull and the rest of the staff who always do a great job setting up our appointments and explaining any work that needs to be done. More
Service I was highly satisfied with my experience at Thompson BMW, everyone was so friendly and helpful with the concerns I had. As I was waiting for my vehic I was highly satisfied with my experience at Thompson BMW, everyone was so friendly and helpful with the concerns I had. As I was waiting for my vehicle, the sales team was excellent and extremely helpful with listening what I was looking for and interested in. When the time comes to make another purchase of a BMW, I will for sure come to Thompson for my first choice. Overall I was impressed by everyone and I know how much work goes into making a customers experience the best and making them come back again as I work at Audi Allentown as a service technician and work closely with the advisors and both new and used car managers. I understand that customer satisfaction is the number one key and you guys are sure to make that a point, congratulations to all of you and I will definitely recommend Thompson BMW for both service and sales. More
Easy in and out. My only issue is that I was givin a Toyota for a loaner vehicle and it was filthy dirty with grime and salt! Would have taken 5 min to run through the My only issue is that I was givin a Toyota for a loaner vehicle and it was filthy dirty with grime and salt! Would have taken 5 min to run through the wash........ More
satisfaction I found the entire experience from entering the service center through conclusion excellent.. everyone was very courteous as well as informative. I co I found the entire experience from entering the service center through conclusion excellent.. everyone was very courteous as well as informative. I could not ask for more. More
Gwen was very helpful and accomodating. For this service, I could not give a 5 star rating because the person who checked me in the morning of my appointment was asked in addition to what wa For this service, I could not give a 5 star rating because the person who checked me in the morning of my appointment was asked in addition to what was scheduled service missed adding a replacement of the battery key and the windshield wipers. More
Excellent customer service once again ! Laura Zimmerman goes above and beyond to address and accommodate all her customer’s needs. The quality of the work is second to none. If your BMW nee Laura Zimmerman goes above and beyond to address and accommodate all her customer’s needs. The quality of the work is second to none. If your BMW needs service, this is the place. More
I couldn’t come to them so they came to me! Thompson BMW may be farther away from me than other BMW dealerships but because of their customer service I’ll go the distance. Due to circumstances Thompson BMW may be farther away from me than other BMW dealerships but because of their customer service I’ll go the distance. Due to circumstances with an accident in our home, and horrible icy weather I couldn’t get to the dealership with the end of the month looming and a lease package that would make me monthly payments much higher if I missed a certain date, Dennis, one of the managers came to our home personally so we could sign papers. How very nice of them to go out of their way to make things work! More
Great organization with great employees We have been buying our cars and servicing them at Thompson for many, many years and trust them to do.what we need done efficiently. We have been buying our cars and servicing them at Thompson for many, many years and trust them to do.what we need done efficiently. More