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BMW of Doylestown A Thompson Dealership
Doylestown, PA
1,184 Reviews
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March 11, 2019
Great Service The buying experience was fast, simple and enjoyable. The sales and service staff are friendly, knowledgeable and make the customer a priority. Thom The buying experience was fast, simple and enjoyable. The sales and service staff are friendly, knowledgeable and make the customer a priority. Thompson treats you right and makes its customers feel special. More
by Eric Lopoten
Verified CustomerEmployees Worked With
Anthony Napoleon , Steve Borghi
March 11, 2019
Service Tech Dennis did a wonderful job on the repairs to my vehicle I was updated and informed of other things noticed on my vehicle which I appreciate as we Tech Dennis did a wonderful job on the repairs to my vehicle I was updated and informed of other things noticed on my vehicle which I appreciate as well More
by Rob Kelly
Employees Worked With
Dennis Bridges
March 10, 2019
Service review only Service employee Dan should be fired. He has screwed up my last 3 visits. I have switched my service guy to John M - Dan isn't the caliber of employe Service employee Dan should be fired. He has screwed up my last 3 visits. I have switched my service guy to John M - Dan isn't the caliber of employee I'm used to at Bmw!! I'm actually shocked he's still there. I've been a Bmw owner for 20 yrs so I know what talking about More
by elgreen3715
Employees Worked With
Norm Marrazzo, Joe Bogansky
March 10, 2019
TRUST I have trust with this dealership. I know they are giving me good value. I know I don't have to haggle and they will do their best to create a win - I have trust with this dealership. I know they are giving me good value. I know I don't have to haggle and they will do their best to create a win - win situation More
by sn00zedoc
Employees Worked With
Ryan Gordon
March 10, 2019
M3 Break in service Thompson BMW’s service center is the best around! Great experience with Laura and her team when I brought my car in for break-in service. Thompson BMW’s service center is the best around! Great experience with Laura and her team when I brought my car in for break-in service. More
by MIKEDEVITO07
Employees Worked With
Laura Zimmerman
March 09, 2019
Salesperson Review We had great experience working with Ryan. This is the second car we bought from him and he was as helpful and courteous as the last time around. We w We had great experience working with Ryan. This is the second car we bought from him and he was as helpful and courteous as the last time around. We will definitely recommend our friends to go to Thompson BMW if they are interested in purchasing a BMW. More
by JAY_TEK
Employees Worked With
Ryan Gordon
March 08, 2019
Wouldn't trust anyone else From service to repairs I wouldn't trust any other dealer. Laura Zimmerman in the performance group goes above and beyond every time I need anything. From service to repairs I wouldn't trust any other dealer. Laura Zimmerman in the performance group goes above and beyond every time I need anything. More
by DSchaffer
Employees Worked With
Laura Zimmerman
March 07, 2019
Very pleased with service, would buy from them again. I was looking for a very specific car which they had, the entire car buying experience ran very smoothly. very satisfied with service and dealer overa I was looking for a very specific car which they had, the entire car buying experience ran very smoothly. very satisfied with service and dealer overall More
by Mdc
Employees Worked With
Raul Jimenez
March 06, 2019
Delivers on the promise From the loaner I needed to estimates of how long the work would take to cost accuracy, Thompson was spot on. This is all we ask when we need service. From the loaner I needed to estimates of how long the work would take to cost accuracy, Thompson was spot on. This is all we ask when we need service. More
by DALEANTH
Employees Worked With
Kerrie Greene, Levi Chapla
March 05, 2019
Expensive So I brought my car in for several items. The most important was door locks that weren’t disengaging when my car was parked. That ended up costing $60 So I brought my car in for several items. The most important was door locks that weren’t disengaging when my car was parked. That ended up costing $600+ because the door lock actuator had to be replaced. My car is only a 2011, and it seems a bit ridiculous that it already needs something like that. It certainly doesn’t inspire confidence in build quality and parts. The remainder of the repair costs were a state inspection, a gas cap replacement, an oil leak, and some body work on the driver side door to repair a dent and chipped paint. This last bit cost $250, and honestly didn’t look that great when I received the car back. I was told on the phone that it wouldn’t be perfect, but around 90-95% on what it was before. I guess making sure that the paint color matched the existing paint color of my door and side mirror was too much to ask for. Overall, I was very disappointed with the quality of the work done. More
by TWiseau
Employees Worked With
Michael Massa
